They are very slow. On the 1st visit they identify the problem and don't fix anything. On the 2nd visit they attempt to fix it. On the 3rd visit they fixed one item. On the 4th visit... they don't even call or show up.
Quality Service, Polite, Great Deals. On Time and easy to get in contact with.
Home Warranty Companies must be the only ones keeping them in business! Because if I had the choice I would not have chosen them! They were very prompt with coming to my house and taking my copay! The very promptly misdiagnosed my problem. Showed up the 2nd time (1st was when they misdiagnosed) with an open box that contained a broken part, and tried to act like they just discovered it. When all he had to say was it arrived broken and we are ordering another. Showed up the 3rd time and thats when a totally different repairman came and discovered my problem had been misdiagnosed. He even admitted that the part could be picked up in town and that he would be back the next day to repair it. That was a week and a half ago and they have set 3 appointments and failed to show up all three times! I have enemies that I would not recommend this company to!!!! The receptionist never fails to tell me how busy the man is, like I care. I have been a month plus without a dishwasher, with bottles to sanitize its been a pain!!!
They always are helpful and friendly. Have never had to wait for service other than waiting for a part to be delivered from Whirlpool. I always recommend them to others.
Terrible service!! We were given this company to fix our double ovens through our home warranty company. They came for the first initial visit, promised services and took our copay. Since then we have not received any other calls, services or visits from this company. It's been over a month. The clerk is very disrespectful and unhelpful. She actually hung up on me when I asked for the owners name to file a complain with the better business bureau. The owner is actually one of the technicians who stays in the field all day so never has time to call anyone. The clerk will not even call him during the day but leaves all the messages on his desk for the end of the day. This is such a poorly run company. I really don't know how this company manages to even stay in business with how they treat their clients. I have since found another company to fix my oven and when I mentioned the name of Appliance Surgeons to him, he just laughed and said that he understood why I didn't get my job done.
This business was highly recommended nd their service is sufficient. Thanks Charlie nd Jason for the wonderful work u guys are the best
I was referrred to H&S by LG to repair a water issue with my refrigerator and was unsure what to expect. I ended up being blown away! They were able to make the service call within a day from the call to LG, arrived on time, worked quickly, left nothing behind to clean up, and thoroughly explained the problem they found. They verified costs before proceeding, and the cost was very reasonable. Within two weeks, I had to call them again for a totally unrelated repair to the same refrigerator - and they were just as amazing! I've found my permanent repair company. Call H &S, you won't regret it!
I have had the BEST service from All Star, they are timely, respectful and go above and beyond what I would expect of any company! I will ONLY use All Star for my home!!!
Honestly this company does not even deserve 1 star. They never answer the phone and they do not return calls when you leave a message. I haven't heard from them since the technician was here over a week ago. They did not order my parts like they were suppose to. I had to call my warranty company to get them ordered. I guess since they were paid by me the day they came out they think they can drop the ball and not finish the job. Well I do not appreciate this horrible service. Do NOT use this company they are not professional and they do not care about customer satisfaction.
This father and son team are OFF THE CHAIN! I had them come to fix my washer. Lost their number, I found them because I needed them to fix my dryer. I found them yet again because I need a different dryer fixed. I will ONLY use them. They are WOBDERFUL!!