I called this branch today and asked if they had a coin machine to count change. I was told they did and it was free for TCF customers. I gathered up my change and drove over to the bank. When I got to the branch I was advised they didn't have a coin counter. I explained that I had just called. One teller told me she talked to me and advised me that the coins had to be rolled. The other teller tried to tell me I must have called a different branch. I doubled checked my cell phone and confirmed I called there branch in Jewel on Rt 47 in Huntley at 1:40 PM today. I am very irritated with TCF for this inconvience today and have another on going problem with this bank. I may transfer the 4 accounts I have with this bank.