This company is not as it seems, Cars R Us Preowned, is previously known as Down Town Used Auto Sales, they sell broken vehicles that cannot pass safety, they have their friends shop that does the safety inspection on the vehicles they sell pass them knowing they should not be passed.I bought a truck from downtown used auto sales, now known as Cars R Us Preowned, the frame was severely damaged to the point to where the vehicle was unsafe to drive, I had to get a brand new frame put on the vehicle cause they refused to refund me, the entire under body is falling apart, the vehicle has had none stop engine problems since a week after buying it.COULD HAVE BEEN KILLEDA week after buying this truck me, my wife and 4 kids took a vacation to canada, that is over a 600 mile drive with my ( new ) pre owned truck to show my family and see family, so when I was there I had the mechanic I used to go to in canada look at my truck while I was up there.After he looked at it and After a 700 dollar repair bill I found out that at any moment me and my family could have been killed driving this truck up to canada or back, the rack and pinion ( this controls the steering of the vehicle ) was completely shot it was broken and falling apart ( The dealer let me leave with this problem and his mechanics knew about it!!!)I have yet to this day been able to get my vehicle to pass a real safety inspection every time I fix the current inspection failure a new one shows up, I cant do anything with this truck... ( this has been years now )COMPANY HAS BEEN SUED BEFOREThe owner of the company downtown used auto sales, sold and bought this place and renamed the company, the company is now in his wifes name instead of his.If you have been to downtown used auto sales in the past you will know this is them again under a different name, The owner of downtown used autosales still works there and his wife still works there, this new name is under his wifes name instead of his
I personally would never go back here. I bought a car and they charge $75 to use my debit card. I had to put a motor in soon as I got it. Pulled the car off the lot, and rolled down the window and the motor was blown in it as well. They tried to charge to fix it. The car oil leaked and ran into other things, they said they would put the motor in, if I paid for it. I gave them the money ( $600) to get the motor from duckies used part, but would not produce a recipt. I personally think they put a motor they had on the lot. I ask for recipt several times and they kept giving excuses why they could not produce one but it was in their computer. ( also keeping my car for a month ) This is just one of the numerous things that was wrong. The list is so long, i could not start to type it all out.
A good place to buy a used car, easy to deal with!!! Check them out!!!
Excellent, professional, and caring service. My daughter moved to Huntington...4 hours from us and her old car just pooped out. She went to Brothers after someone recommended it. They helped her get a beautiful car with a great deal and took care of all the details of financing, payments, insurance, etc. Emerson and all the folks there were awesome! I would recommend Brothers Auto Sales and Emerson for your best deal for a new ride.
DO NOT BUY CARS HERE!!! They sell them with needed repairs and then refuse to help fix it and charge outrageous lot fees so you have to give it back!!!! On time payments, friendly attitude does no good with these people they are crooks!!! They sell, repo, and resell constantly....don't get burned like we did, GO SOMEWHERE ELSE!!!!!
I have sent at least 3 people to Brothers Auto Sales. Glenn Verbage was the first one to tell me about them and I have never been disappointed. I drove a friend there the other day to pick up a used but loaded Pilot, another several years ago for a used Sentra which still has Brothers surrounding her license plate and I will be next to visit. Thanks for all you do! Linda
If I could give it a lower score I sure would have. They sell junk!