Not the best or clean store dressing room is filty when you pay $760 for a white dress you expect white! This is disappointing lights are very dim inside the store. The mirrors need everyday cleaning i wouldnt recommend this bussiness at all. This dress was only tried on twice and thats the results of floors being filty.I never take the time to leave a bad review unless is necessary. I hope its helpfull to others.
This shop has a phone number and no one answers.There are no hours of business listed.I am deeply concern since I made a down payment on my daughter's dress. This shop is very irresponsible in their promises. They promised to have my daughters dress the second week of April it is now April 12th and the dress is not here.Then, they want to dispute with the client who made a large downpayment.I went to this store in Huntington Park, CA thinking they would be more responsible than Downtown LA and I was proven wrong.COMPLETELY IRRESPONSIBLE, TAKE YOUR MONEY AND PROMISE AND DO NOT DELIVER ON TIME.Prometen y le cumple al cliente. No hay seriedad. Uno confia en ellos con su dinero y no hay respuesta favorable.
Awful treatment. We had a tuxedo due a certain date and after driving 2.5 hours to come drop it off and making sure they were going to be open since they close at 7, we arrived at 4:30 and they were closed. We came to drop it off at a later date and ANGELA arrived in the front after her nap since we were waiting 10 minutes for someone to show up. She tried to charge us extra for the late days and then took the tuxedo without giving us our receipt or out deposit. How is it our fault that when we came on time and they were closed and then not give us out deposit?Avoid this place at ALL costs.
This place is a dump bad service very unprofessional and dresses were not ready when promised and dresses were crap bad quality. Never again
Dresses have good deals but the workers weren't very nice. I went with my two sisters and mother to try to find a dress for my sister. They really didn't care what we had to say besides my sister which I kind of understand but they weren't nice about it. For example, we tried to tell her the colors my sister wanted but the lady interrupted us saying that it is her decision and that she can change it whenever she wants. But my sister is shy and didn't really talk to the employees when we visited and we just tried to talk for her. They also accused my sister and I for taking pictures when we weren't. Also we don't have much time to just change the dress whenever she wants to so I got upset about that but oh well we didn't purchase anything from there.
Shoes are old and teared , measures arent accurate dont suggest it its also hot. ...................
I also had a bad experience 3-4 years ago with them, i even called the police. I was 14 1/2 at the time and had great service or so i thought the first time i went but then when it was time for me to pick up my dress she wanted me to try it on make sure it felt comfy, i did and soon enough she started taking pictures of me without my mothers consent (i was a minor) my mother wanted the pictured deleted and she refused. Then my mother let that go but when we wanted to take the dress that dame day my mom didnt have the receipt and she refused to give us the dress. She assured that we needed it( even though she told my mom it was fine at the beginning). My quince was that saturday and i picked up my dress late cause they were still "altering it". We called the cops but they said she can take picture of whoever she wants and if that is her policy we must follow, the only thing was it wasnt a policy we kept asking to see the contract and he refused. Horibble people!!!
Just got my prom dress Sunday. Beautiful dresses and cheap! The workers are very nice and very helpful. Can't wait to pick it up :)
hi, i currently read what everyone had to say on here and they are right, horrblie service and there on top of getting their money and once they have it, they dont give a bootie, so if you had a bad run in with them, please contact me, if you are interstead in being part of a lawsuit.im currently gathering info. from people and i would like your in put as well. i want to sue them they did a horrblie dress for my niece quinceanera and made her cry and they are dening everything that we asked for. They should be getting away with this!
I am living my worst nightmare. PLEASE DO NOT GO HERE!!! I ordered my daughter's quincenera dress since June. Blanca had told us that she could order the dress with a small deposit and I think we gave about $100. Since we did not hear from them, we went to check on our order in September and then we were told that she had not placed the order because we were supposed to leave at least 50% of the price in order for her to place the order. If she had really told us that from the beginning, we would have left that 50%. Blanca finally placed the order, but according to her she ordered the wrong dress. Pressuring her on my order, she finally told me that she didn't even have a license to buy from the company that made the dress (VIZCAYA). She was actually just trying to start an account with that company. Now is October and my daughter's quincenera is in December. Even worst, every time I call her for an answer, she assures me that she will give me a call back and never returns my calls. It is obvious that she does not care for her customers. I learned from this experience that it is better to go into the company's website and it will give you a list of stores that have that dress (which by the way, Cinderella's Bridal is not even on their list). I checked some of the stores on the company's list and they actually have some good prices.I wouldn't give this store not even one stare. Their customer service is terrible and the girls are very uninformed and can't even give you information on your order status. They cannot do anything if the owner is not in the store and they can be very cynical.Save yourself a big stress and don't go there.Please be careful because she seems very honest when se talks.Also, if you go to their website, of course they only post the good review. I gave my review and of course it was never posted.