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Hours
Mon - Fri 9:00 am - 5:00 pm
Neighborhood
West Hills
Categories
Sporting Goods, Clothing Stores

Reviews

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Kristina W.

11/27/2014

Overall

I dropped of 68 items for Jon Saslaw of Universal Apparel to embroider and left 1/2 total bill as deposit. The items where promised on or before October 24th. Since that date Jon has given one excuse to the next as to why he hasn't been at the store message system full and why I don't have my items back. I begged for him just to return the items I left even if they were not finished, he continues to say "I drop them off tomorrow". Again he said on Wednesday I would have Thursday and didn't get them, he responded 10am Friday....Still don't have them as of 11/25 and now he will not respond to my messages. This has been going on for 4 weeks. All I want is my items return and if they have not been embroidered the deposit back but its not looking like that will happen.

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