It was horrible! I can't believe Costco would allow them to represent them. The front girl was horribly rude and unprofessional! Had a appointment at 12.00pm. When I asked the girl what happen she said just 15 more minutes. She took 2 more paints and I asked her what is going on she said "I must have misunderstood. That the appointment wasn't until 12:30." Now it is 12:45 still waiting. My kids didn't get seen until 1pm. When I checked out still she said sorry for the misunderstanding. What she doesn't get was that I had 3 children and myself waiting to be seen. I know I am not dumb but she didn't understand why I was mad. How can someone say I misunderstood it she told me a time than changed it 3 times and we still waited another 30 minutes. If it wasn't for my kids I would have just left. Oh and I didn't see the doctor. My kids were beyond trying to wait. If this company is representing Costco what a huge disappointment!! Costco deserves a company that doesn't treat there customers like they are dumb or a employee who is so dishonest!