Great group of guys. We were in and out without the extra BS. Fair price for a full synthetic oil change. Max was probably one of the easiest people to deal with.
1904 Fm 1960 Bypass Rd EHumble, TX 77338
From Business: We are the experts in transmission repair and complete car care - clutches, brakes, factory scheduled maintenance, electrical, check engine lights, radiators, ove…
I had my transmission fixed with them, and it was under warranty. I had taken it in a few months back because my car started jerking between gears. They had my car for two weeks and had not even diagnosed a problem. I paid over 1K for a rental car. I took it back because my dad told me it was under new management. I talked to the new manager over the phone and he seemed very reasonable and accommodating. He told me that they could have my car diagnosed in 1 hour, and I could take the car and bring it back at a convenient time for me to have it fixed. When I got there his story changed. He told me that it would take 3-4 hours to diagnose and I could not take my car if there was a problem. He said it could be several days before I got my car back. I asked him why his story was different, and he just kept talking and wouldn’t answer the question after I asked several times. When I asked him why I couldn’t take the car after the diagnosis he said that would be too much paper work for him. When I said it would be more convenient for my schedule he changed his story and said it had to do with the warranty. After much back and forth I got him to agree to pay for my rental car if it had to be in the shop for several days. I left and after talking it over with my mom, I came back around 30 mins later. I told him I wanted my car back. It took 20 mins for him to print out a paper he said I had o sign to get my car. I asked him to do it faster, but he said he would take his time because he was waiting my time and not his. At one point after talking with his manager who was of no help. I took the keys and started walking to the door. He yelled I would be arrested for theft of services. Scared, I came back in and read the contact and crossed out words I didn’t agree with and wrote in my own version of events. At one point before I signed it, I decided to call my dad who is a lawyer. After about 10 mins of arguing over the phone he gave me my keys and let me go. If you want to be lied to, insulted, and threatened with arrest because you don’t want to sign a contract Mr. Transmission in Humble is the place for you!