K Ray Shrum MD
18700 W Lake Houston Pkwy Ste B101, Humble, TX 77346
Primary: Ophthalmologist (Eye Doctor)
Additional Specialties: Ophthalmology
Practice At 18700 W Lake Houston Pkwy Suite B101
18700 W Lake Houston Pkwy Suite B101
Humble, TX 77346
Dr. Kim Shrum, MD
18700 W Lake Houston Pkwy Suite B105
Humble, TX 77346
18700 W Lake Houston Pkwy Ste B101
Humble, TX 77346
Phone: (281) 973-4095
Fax: (281) 812-3331
This was my first visit to Berkeley. I saw Dr. Shrum for eye exam for contacts and glasses. From the moment I first contacted them for an appointment to ordering my eyewear, I was treated like I was their most important patient. They handled all insurance paperwork and it was the easiest eye exam and eyewear order process I have ever been through. The staff should be commended on their efficiency and sweet attitudes. I am a very happy patient and will keep coming back.
I am very pleased with the results of cataract surgery on both my eyes. The whole process was easy from my first appointment to my follow-up appointments, even the surgery itself. There is nothing to fear! This doctor is competent, the whole staff is courteous & kind-spirited, I was not kept waiting for appointments either but taken soon after arrival. I'm glad I went to them and I highly recommend them to everyone.
This was the first time I met Dr Shrum. He's a very nice and experience person. I had 2 eyes of cataract surgery and Dr shrum made it easy for me. I'm glad I changed my health insurance this year otherwise I wouldn't meet Dr Shrum and his staff. I would recommend Berkeley eye Center because of its clean and spacious location, kind staff and well experience doctor.
Wonderful experience. Arrive for my 8:15 appt. at 8:05 and was greeted with a smile. Reviewed my information and with a couple of minutes after giving the forms back my name was called. Very friendly assistant who check my basic vision and then Dr. Shrum came in with a smile and a good morning. He reviewed my chart we spoke for a few minutes and he did the exam. I was out of the office in less than 45 minutes. Also, I had some questions about medicare insurance coverage and the assistant at the front desk was knowledgable and helpful in answering my questions. I have been going to some of the larger chains in the past and those offices are busy and your treated like a machine. Get in and get out. At the Atascocita office you are made to feel that you are important. Thank you Dr. Shrum and staff.
Went in on Thursday at 6pm (love the extended hours) for an appointment for contacts w/ Dr. Shrum. Was able to pick up a trial pair the next day! They also have hours on Saturday which is awesome for people with busy weekday schedules. Staff was super friendly.
I want to thank Doctor Shrum and all of his Staff. The whole experience of my Cataract Surgery's was really amazing. The Caplan Hospital Nurses and Staff were awesome. When I first walked in I was Skeptical and a little worried. So when I talked to Dr.Shrum he really made me feel more positive that this was the smart decision to have the procedure done. I am so glad I did. Dr Shrum and his Staff were Attentive and caring from start to finish. Thanks : ) It was a five star plus Decision.
I spoke with Allie by phone before my appointment. I was having trouble getting onto their website to do my pre-registration. Allie went out of her way to try to resolve this problem. She even tried accessing the website from her home after she got off work. Kudos to her for having super customer service. Everyone in the office was very friendly and nice too.