They started our pool in early September 2016, we were told this would be a 45-60 day job, as of 5-15-17, they have yet to complete it. Promises of them coming out to finish it continue to be broken with one excuse after another. We have no cleaning equipment, chemicals, etc. and have not been kept informed on an estimated completion date... I WOULD NOT recommend American pools unless you if you want to pay large suns of money and have to continually call each and every day to see when they will be able to complete the project!!
Happen to stumble on this, and have been using Biogurd chems for 12 years and find them to be superior. Called the factory a few times for tech info…
We had a terrible experience with this company. We gave them the required $14,285.23 deposit; fired after 3 months of no work being done. Four years and a lawsuit later, still have not received any of our money back even with court judgements against American Pools and Fountains, as well as a personal suit against Bill Foster for Fraud & Conversion. Be careful when giving this man or company your money!