Amazing team! Very helpful and kind. Samantha was very prompt and helped me in every way possible! Would recommend going to her for your next car!
3118 Fort Worth HwyHudson Oaks, TX 76087
From Business: Jerry's Chevrolet is your Dallas and Fort Worth Chevrolet dealer in Weatherford, TX. We have a huge selection of new and used cars, trucks and SUV's to choose fro…
3000 Fort Worth HwyHudson Oaks, TX 76087
From Business: The dealership, solely owned by Mr. Charlie Gilchrist since 1995, is a well recognized fixture in the surrounding communities. Employing we...ll over 100 persons,…
Great service, Samantha, Ken and Michael were very helpful on getting me into a car. Thank you all very much for the great experience will be getting my next Volkswagen with them! Definitely recommend!
This is the 4th time we have taken our Eos to them, twice for the check engine light coming on. Both times they could find nothing wrong with it. Subsequently, we had to replace the WHOLE engine after it burned up! Today I called about having the Tecata air bag replaced & was told to have it there by 3:00 pm, it would take about an hour. I arrived a few minutes early, and then was told they had no technicians available & no more loaner cars. Why did I even bother??? I will never go back to this VW dealership! I give them a zero!
Seems like this service department knows how to cheat people out of their money. Main concern that I spoke with service advisor about was not even looked at all they looked at was the check engine light codes (I could have had this done for free at AutoZone and this was not the purpose of my visit). When asked why they didn't look at main concern they said all you signed for was for the check engine light. Turns out everything I said about wanting the PCV looked at went out the window and they only wanted to look at the CEL for 112.50. Do yourselves a favor and go to Volkswagen of Fort Worth instead of getting suckered into paying for nothing.
I was in the market for a used car and found a Cadillac CTS on the Internet. I contacted them and within a very short time period was able to get a great car for a very good price. They picked me up at the airport, gave me a tour of the newly renovated downtown area and processed my paperwork in 80 minutes. The entire process was easy and problem free. These people know what customer service is. They go the extra mile to make you feel like you are valued. I will definitely be using their services in the future and will let my friends know how easy it was to buy a car. No smarmey salesman back and forth. No I have to talk to the sales manager. No how much do you want your car payment to be. I truly appreciate their professional handling of my transaction.
Bought 4 Navigators over the years!
I have bought several vehicles from Hooks and each time I have had a great experience. They go above and beyond to meet my expectations. Thanks Hooks for being such a great dealer!!!!!