HORRIBLE SERVICE...when you call customer serv. all they do is LIE to you. I paid my bill but trash not being picked up in over 3 weeks. I have called MANY times to no avail....DO YOURSELF A FAVOR AND HIRE ANOTHER COMPANY.
7329 Buchanan DrPort Richey, FL 34668
From Business: A foundation of EXCELLENCE WHEN mark O’LAKER started moving friends and family back in 1989. HE simply enjoyed helping people through a tough and stressful EXPERI…
Ditto to everyone else, no service, twice daily phone calls, lots of promises, spoke to the 'manager' (Kevin) twice but to no avail since we still haven't had any pickup and it looks like we never will. I'm going back to my old reliable service and we only changed because the sub division behind us went with them totally and we thought it would be easier!!!!
This is the absolute worst company. We pay for services that very often are not rendered and at best poorly rendered. Call repeatedly as they often do not stop on our street. Service days, are not a given. All we hear are empty excuses. I wish zero stars were an option. They do not even deserve one star. If there were another option, would cancel.
HORRIBLE!!! HORRIBLE!!! Missed our whole street for 3 weeks in a row and a bunch of times before that, would not come back to pick it up. Talked to office managers and supervisors and EVERY SINGLE ONE OF THEM had a different excuse. LIES! Company would not refund our money or even give us a credit. Get it together! Wouldn't think picking up trash would be that hard. STAY AWAY!!!!!
Have not pick my trash up in 2 weeks. Have called every day and get the same old story. I have reported them to the BBB and have filed a fraud claim since i have paid and did not receive service. I have also contacted the news in my area. Do not use this company they are frauds.
I haven't had trash service in almost 2 weeks! I called after 2 missed pick ups. They said they would get someone out there Tuesday. Never came. So, Wednesday (which is one of my pick up days). I thought I won't call because they are coming tomorrow. Wrong. They didn't pick up on Wednesday. I called. So sorry, we will have someone come out there for a special pick up! No one came! Called Wednesday afternoon. Still no pick up. So sorry, we will have someone out tomorrow. Thursday, called, no pick up. So sorry, Definitely tomorrow - Friday. We will have someone pick up. Friday morning came and finally, after being promised again that you need to wait until the end of the day. I went into the local Hudson, FL office and told them that if my trash can (smelling of disgusting food temperature 87 degrees and it rained in it) isn't picked up by the end of the day, I am going to haul my trash can down here and you will find it in your lot! Your choice!!! Imagine that! It has been picked up! Tomorrow is trash day. Let's see if all of my neighbors trash gets picked up!!! I wish there was another trash company I could use! They don't care because they are a monopoly!!!!!!!!!!!!!!!!!!!!!!!!!!! So mad I could scream!!!!!
It has been two weeks since my garbage has been picked up!! I have talked to three supervisors and all thee of them have told me " yes ma'am we will have someone out there today or tomorrow." so this has happened over the past six days. STILL NO TRASH PICKED UP! Now I have four extra bags of trash that I have to keep indoors because the racoons will have it all over road if I put it out! This is April 9th and I havent had trash picked up since MARCH!!! My bill is paid up. And I keep being told is my orig. driver is on vacation.....so what does that mean, the temporary driver just boycotted Wynn Ranch Road!!! Hudson FL
You guys are the crap for trash service,coming home early from work today and I was behind one of your trucks, the lazy butt was throwing people's cans all over the place, any trash that didn't make it in the truck... Well it stayed right where it fell. They were leaving alot of the trash cans in the road, I had to dodge a few of them to keep from hitting them. A few years back my husband and I had you guys for our trash service you all did us wrong very very wrong and I haven't had trash service from you since then. I would NEVER recommend you guys to anyone. I'm sure there's a lot of customers that would love to see you guys be replaced with someone new. Every time you call the office you dude speak to rude rude people and no one ever helps you with anything. And if you have a problem you never get your phone call returned. My boss had her mailbox hit and knocked down from one of your drivers the same driver that I'm referring to and you guys didn't do anything. I will be reporting you guys to the Better Business Bureau.
If I could give no stars I would. This is the worst trash company I have ever seen. Neighbors warned me about the service and now I see why. Constant missed pick ups and when you call you deal with rude people who hang up on you. Asking to speak to a supervisor does no good either. The constantly come up with excuses for the drivers as to why they didn't pick up. The drivers are VERY lazy and refuse to get out of the truck when it's raining even the slightest bit to pick it up the trash and when they do they throw your trash bin as far as they can in any direction even down the road and into my neighbors yard across the street. Do not waste your time or money with this company. They are very unprofessional and unreliable.
The worst I paid my three month starting bill on Wednesday and service was supposed to start the following Monday.well its 5 pm and no pick up. I have called four times. O sorry we can't contact the driver she says. I saw him drive by earlier and he looked right at the garbage and kept going. The supervisor was supposably contacted twice with no prevail .I feel ripped off with a pile of garbage still out front .thanks. I'll be calling JD parker.