Used it based on the recommendation of someone who knows the owner but was seriously disappointed to find: Terrible owner. Terrible service. Extremely unprofessional. Just all around terribly ran business. Take your money elsewhere and find another airport shuttle. Decided to look up reviews after my experience and realized the couple on google and yelp were written by the owner's family members. Scam!!
11. Suburban Propane
Serving the Houston Area
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From Business: Suburban Propane is a nationwide distributor of propane, fuel oil and related products and services, serving the energy needs of residential, commercial, and agri…
15821 Fm 529 Rd Suite 221Houston, TX 77095
From Business: Your national choice of efficient logistics, including refrigerated transportation, liquid or gas hazmat transportation, and LTL freight services. Contact us at 8…
Needed to get from Houston IAH airport to Katy TX and wanted a reliable black car service. Gave one call and had it booked. I received text messages keeping me posted on the driver arrival etc. The driver was friendly and helpful from start to finish and he even met me in the baggage claim area. The car was clean as well and I told my sister to use them for her trips. I recommend anyone to give them a try.
Love the service they are the one who I trust my transportation to and from the airport no one else can beat the price and the service thank.
I work at a dialysis facility and several of our patients use transportation companies to get to and from dialysis. In my experience, Queen Transportation has been the worst transportation company to work with. I do not understand why Medicaid continues to contract this company. On numerous occasions I have had to call Queen dispatch because patients are kept waiting over 1.5 hours to be picked up. When you call to complain they get upset and are rude to you. On one instance, a patient complained to us that her driver insulted and verbally abused her during her whole trip because the patient asked why they picked her up so late. This was an elderly lady that had just finished dialysis. No one should be verbally attacked like that especially by someone providing a service (that the State is paying you for). The patient felt threatened after that and decided to have church members bring her to treatment after that. All in all, Queen has the worst punctuality, drivers, and customer service. Medicaid should stop doing business with them immediately.
i used this service several times i love the service on time nice clean and new car.
This transportation service is horrible!!!! Michelle had my asthmatic child waiting for her in the cold and never picked them up. She is not a people person nor a person that should care for a child
My grandmother came home CRYING (and I haven't seen her cry in YEARS) because her driver was verbally abusive towards her. She also says he was driving recklessly. UNACCEPTABLE. My mother (her daughter) and I both work in the medical field. Elder abuse is real, and this is one manifestation of it. Verbal abuse. Matthew's Transportation needs to screen their drivers a bit better because this CANNOT happen. Elderly people are too easy a target for some people. And with reckless driving? The police ARE being notified.
NEVER USE THIS COMPANY!!! I wish I could give then negative stars. These people almost got me fired from my job. My boss had a morning flight and needed to leave his hotel in Katy by 5:15 am. This car service never showed! My boss called and called, but nobody answered the phone. Now, he thinks I can't do my job. I made the reservation with a guy named Mike, that seemed more interested in talking at me about politics, than making the reservation. I should have known, but their price was right. In hindsight, I would have hung up the phone once he started barking about taxes and immigrants to me. He barked about how this company is ran by elderly people that just want to make money and how they have the lowest rates in town.. blah, blah, blah. What a jerk this guy is.
I find the transportation services to be very good, they're dependable & relieves me from so much stress worrying about how my kids will get home, tutorials, practice etc. The owner is strictly about business and runs a disciplined service. I appreciate her firmness on having the kids behave, I trust my three children in their hands this is our 4th year using the service at Harmony Art.
first class limo love them i use them all the time for my airport nice and clean car keep up love....