Bob the owner is the worst customer service the manger has always got an attitude the service sucks they are the worst trailer company ever I really really don't recommend anybody to go there . They only concerned about$ and how much they can take from u and screw u. There prices are double on service and double for parts . Do not go there they suck.
11411 Wallisville RdHouston, TX 77013
From Business: Established in 1970, Utility Trailer Sales Southeast Texas offers new and used trailers, such as dry vans, flatbeds, tautliners, refrigeration units and reefers. The company maintains one of its locations in Houston, as well as provides trailer relocation services. Utility Trailer Sales Southeast Texas also offers a variet…
15340 Interstate 45 SConroe, TX 77384
From Business: About Camperland Trailer Sales, Inc Camperland is your most reliable source for quality new and used RVs, including fifth wheels, campers, travel trailers, motorhomes and other recreational vehicles. We're also the area's #1 RV service center and the RV Parts Headquarters for Houston, Conroe, The Woodlands, Spring and the …
7401 North Loop EHouston, TX 77028
From Business: Al Tucker Trailers is a full-service trailer shop specializing in vans, flatbeds, car haulers, straight trucks, moving vans, heavy haulers, chassis, reefers, containers, specialized equipment and more. We do major and minor repairs including re-arching and straightening on RGN's, flatbeds and step decks. In addition to eve…
12942 Mcnair StHouston, TX 77015
From Business: McClain Trailers Inc. is a family owned business that was started by its founder in 1955 with a small building and a single employee. McClain is now a market leader in manufacturing quality trailers for recreation or business use. McClain has a complete line of trailers for inboard, outboard, and I/O boats. The quality bui…
17. Nuera Transport
4555 Brittmoore RdHouston, TX 77041
From Business: Nuera Transport represents one of the largest distributors in the trailer related parts industry in North America. The company is comprised of eight warehouses located in Quebec, Canada, New Hampshire, Pennsylvania, South Carolina, Tennessee, Arkansas, and Texas (2). Nuera currently does business with all types of customer…
6211 Fm 2920 RdSpring, TX 77379
From Business: Utility trailer rentals. 5' x 10' just $30.00 per day, 6 'x 16' only $40.00 , both have 4' high siderails to help hold in your cargo. Weekend specials and weekly rates. Great for moving household goods, picking up supplies,removing trash, for just about anything that needs moving. Also sell all sizes of utility trailers an…
I ordered a 14lx dump trailer here on February 10th from Patrick. I ordered the trailer without the barn doors. I asked them if they'd give me a price break for not getting them. Patrick told me 'no'. I'm thinking, 'ok, whatever'. Trailer wound up being 2 1/2 weeks late and there was stuff wrong. for $8500?! Well, I met with my Welder on Monday the 23rd to go over options with what kind of gate to use. He tells me to get the barn doors and that they were the right choice from the get go. So, get ahold of Patrick the next day (Tuesday May 24th) and was like, "Is there anyway I can just go ahead and get those barn doors seeing that you guys never gave me a price break for it?" Patrick told me, "no" that it would cost me several hundred dollars. When all is said and done, I was gonna get charged another $700 to get something that could have easily gotten with the trailer!!! I mean, I wasn't asking them to weld them on. I just wanted the hardware! Big Tex are rip off artists!!!
Before y'all read all of this let me tell y'all I am paralyzed and wheelchair bound so I can't do a whole lot for myself as it is. With that being said please read on.I rented a trailer from these jerks and when I return the trailer my battery went dead and so I ask for a jump start.The head shop guy was already giving me attitude. So he gets somebody to help me and hey brought out this forklifts with bad jumper cables. It did not do any thing. because of the cables but we didn't know. So then the worker brought his car and parked it in front of my car and then he was pulling his cable out the head Shop guy came over and told him what the hell are you doing and then he came to me and told me they already tried and that's it you're on your own. Now I'm a little angry and upset that they are being like this so I go to the office and tell them my opinion to one of the people (I don't want to out nobody) he tells me he knows and then I should tell the boss because the boss doesn't believe that person who works there and he says a lot of people complain that, that guys is a jerk. So the owner said he would go talk to him see what they can do. He then came back and told me that they tried twice to jump it which is not true they only tried one time and I told that which he said his guy try twice and right then and there I knew the owner is a big jerk to. My mother in law had to come there with her little Dodge Dart we hooked her cables and I rolled to the ignition and it cranked right up with in seconds. Thats all it needed was a tiny boost. And that made me miss my Dr. appointment! Please Please Please don't go her! take your business elsewhere!
I would have to disagree with all of these 5 star ratings. I called the phone number they have listed several times and no one answered. I finally found some more numbers they had listed and asked about a 5 x 8 trailer and was told they had one for $751. Once I finally made my through all the road construction to get here Dale says nope we don't have that here. I had to ask him to show me what he did have. He showed me the oldest trailer on the lot, the boards were already faded and looked like it had been sitting for quite a while. He said he would take $925. I asked him to come down to $850, that's only $75 and he said nope. he said after taxes it would be about $1250 He advised me to go to Northern Tool, but they didn't have what I was looking for. On my way back to him I stopped at Texas Trailer Supply right next door to them where they sold me a used trailer that looked newer than the one at Big Tex, better quality, a Ranch King 5 x 11 bi-fold back gate and a spare tire for $900. After taxes it was $1065 so he was gigging me on the taxes too. Dale had an attitude that he didn't care if you bought a trailer from him or not. Try Texas Trailer Supply before you go here. You will get a better service and a better deal. I was hoping he would be outside when I passed by, but of course no one was buying anything from there. I wonder why!
This was the WORST customer service ever! DO NOT USE this company. When my husband went to pick up a trailer he first got a quote the day before for the size and type of trailer he wanted. When he arrived to pick up the trailer he gave the guy behind the desk the price he received the day before. When they brought the trailer around my husband explained that he wanted the trailer he had inquired about the day before. They guy then told him it was a different price and he would have to pay the additional amount. As he was explaining this the lady who gave my husband the quote came in and confirmed she gave him the quote. The two employees then proceeded to argue back and forth in front of my husband (the customer) and finally the lady agreed with the other employee and told him he would have to pay the difference. She already confirmed she gave him a lower quote the day before, but insisted he pay the additional amount. He finally told her to cancel the entire transaction and to refund him his money. She gave him his money and he asked for the copy of his credit card in order to prevent them from charging him for anything later on. She reluctantly gave him the credit card information and then he requested for his diver license copy as well. She told him that she would NOT give it to him and in his face started ripping up the paper and told him they shred the information. The WORST customer service EVER!!!
Friendly, knowledgeable service, top of the line product. They didn't have the trailer I needed in stock and custom ordered one that meet my needs perfectly.