I ordered a two book set and only got one.I was told it would take another 7 days to receive the other one.I received an email that my order had been re- somthinoruther two days after I ordered it didn't state any details,so I had no clue I had a book missing until my package arrives at my house .so I called and talked to their clerk,I explained everything and still no service they didn't have the book at all anyway they had to have it shipped to them and then they would ship it to me. time lost I'm going to be out of town when my book arrives at my house ! They did offer a refund on the book ,how long would it be before I got my money ? Time lost,wait on money,order another book they keep 15% restock fee? If you don't want to be over a barrel don't order from browns book store once you entrust them with your hard earned money 491.61 they do what they want!
7026 Highway 6 NHouston, TX 77095
From Business: Founded in 1873, Barnes & Noble is one of the largest booksellers in the United States and a Fortune 500 company. The company maintains more than 800 bookstores t…
My 19 month daughter and I have been at this book store for approximately 35 minutes. We were not greeted walking in, as other patrons were. We were not offered help. When I asked for assistance locating a book, a customer offered help, two employees seemed SUPER reluctant to help us. We worled our way thru the maze of an establishment section to section from Children's books all the way thru to the other side. Not once were we offered assistance. Business relationship severed before it can began. My little family is full of readers. Sucks because they are down the street maybe family owned. We will stick to Half-price & Amazon....if my skin isn't good enough neither is my money!