This shop has saved me when I needed help. Had an electrical problem on the water on a Sunday. Called knowing they were closed, and it just happened his cell phone was transferred to his shop. He stayed on the phone with me and got me back to the docks...who does that? once I had my boat to them they had it turned around in 3 days. They are not the cheapest, but what they fix is done right. It's done fast, and they care about what keeps me fishing. They are not open on weekends, but that's fine as I like to fish then anyways. I HIGHLY RECOMMEND STONE AND SONS...period!Your wasting your time taking it elsewhere.
16671 W Airport BlvdSugar Land, TX 77498
From Business: As an Allstate Agent in Sugar Land, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car, boat, and more.
These guys really took the time with me to fully understand what my motor problems were. Both Jack and Joe in the service department impressed me with their lengthy description of what my issues where. You literally could eat off of their shop floors. I highly recommend them
. There are still wavy areas on the roof that Alex said should go away in a year or two. I have photos of all the above and more but do not see how to include them in this review. I learned that the appealing lengthy guarantee included restrictive provisions. The bottom line is that it is possible that my roof was just an unfortunate exception.
Will never use this shop agian. I called and talk to Mark and ask to drop off a mercury outboard to have the motor tuned up, he said sure. I arrived and he decided they did not have time to work on it. Called a few months later to see if they had time he said yes. Returned and droped off and ask them to call with quote if any needed repairs. Never got a call so i called on week 3 and 4 and nobody knew what was wrong with it or how much. On the 5 week they said carb was cracked and needed to be replaced gave estimate of aprox. $300. I told them i would come pick it up. I arrived at shop folliwing day and the mechanic tells me he just got the work order on it the prior day and it did not have a cracked carb just needed a tune up. New quote aprox. $200. I was so tired of the runaround i told them forget it i will go somewhere else. The only thing i can say good about this place is the mechanic was very honest and upfront unlike the rest of the staff.
Very knowledgeable parts salesmen. They've been around forever. And they always have the parts I need in stock
They had me in and out within a week for major repairs. This is the middle of summer and every other place gave me a 3+ week wait. There was a part that was needed that is no longer made and they had a new and used one, so they tried to save me money. I don't get to use the boat as much as I like, so when I do, I want it to work. The Stones have saved me more than once even on the phone. This shop is my number one choice and I drive 40 minutes to get there passing all the other shops that have screwed me over the years
great customer service with a friendly staff!
This Company is horrible and they have people who are wreckless drivers who are on the phone while driving and causing accidents. I was involved in a accident with one of there drivers who was on the phone at the time he passed his red light and hit me. Why would you want business from people like this who hire people that are not doing there job correctly.