I simply HAD to relate my experience at the Champions location of Berkley Eye Center. In all my years of critical monitoring of U.S. patient care I don't believe I have EVER seen someone more attentive, discerning or knowledgeable to patient needs, desires and preferences than Curcy Cross. From the very moment I stepped into this facility I could tell that it was not your average "eye glass mill". After being greeted and stating that I simply wanted to "browse" first, I overheard several patients enter and specifically ask for Curcy Cross. I'm extremely big on receiving the absolute best customer service available and so after seeing several eye glass options (though admittedly I hate wearing eyeglasses) I decided to request her as well. WOW, WOW, WOW....is all I can say. My goodness this is a true Professional. She assesed my every need, desire and preference with regard to frames and lenses, greatly educated me on every aspect of the eyeglass selection process and as far as I am concerned, demonstrated to my colleagues and I that Berkley was entirely in a different league altogether when she was successful not only in making me comfortable in glasses, but giving me the all important "look" I was going for. As a result I will be sending all of my government staff members from the U.S. and outside territories whom visit to the Champions location of Berkley Eye Center for all of their Ophthalmological needs. They too have already been informed. "Ask for Curcy Cross if you want "the experience"! In addition, I'm not sure whether Berkley has an Administrative Consumer Relations Department, but someone from Corporate needs to visit this location and recruit this young woman if they do. I suspect that an ability like hers (business minded yet caring and attentive) could do wonders at a Corporate level. In conclusion, thank you Berkley for selecting exactly what a "me first" world is lacking....a true talented AND caring Professional!!!! I will definitely be keeping an "Eye" on this location.
I went here a couple years ago to get an exam and ordered two pairs of glasses. I had numerous problems actually getting my glasses, and the employees failed to call me and let me know the glasses had to be sent back...... even though I called ahead of time and they knew I was coming to pick the…
I recommend going some where else if you're getting contacts. I have never had a bad time at an eye doctor, but this was horrible. I went in for the first time and got half way through my appointment and some how my folder got lost on a desk so I was there over 3 hours while employees just wal…
805 Walker StHouston, TX 77002
From Business: Our optometric clinic in Downtown Houston provides comprehensive eye care for the entire family. From pediatric eye exams, contact lens fittings and eye disease treatment, we are your one stop shop for eye care. Call our office to schedule you and your family's appointment.
711 Louisiana StHouston, TX 77002
From Business: Eyes are important indicators of overall health, and comprehensive eye care goes beyond a prescription for glasses or contact lenses. The eye doctors at Texas State Optical in Pennzoil Place believe in looking at the big picture when it comes to your eye health, so we take the time to get to know you, your eye care history…
Worse experience of my life! DO NOT GO HERE!! I've been wearing glasses my whole life and I've never had an experience like the one I experienced here and I will never go back! I wasn't quoted on thing, told what services would be rendered and the items I would recieve and never received them! I…
4580 Main StHouston, TX 77002
3405 Spencer HwyPasadena, TX 77504
From Business: Eyes are important indicators of overall health, and comprehensive eye care goes beyond a prescription for glasses or contact lenses. The eye doctors at Texas State Optical believe in looking at the big picture when it comes to your eye health, so we take the time to get to know you, your eye care history and your vision n…
Mi experiencia en Diagnostic Eye Center fue muy y muy positiva. En Houston hay una multitud de clínicas que practican esta intervención y elegir entre tantas no ha sido una tarea fácil. Pero no he lamentado ningun momento mi desición de operar mis ojos en la clínica de Dr. Sanders. Dr. Sanders y su equipo han sido muy amables y dispuestos de aclarar cualquer duda. La intervención ha sido tan rápida (aunque, claro, antes de someterme a ello sabía, que no duraria mucho, pero tampoco me imaginaba que iba a terminar tan pronto). Durante la intervención no experimenté ningun dolor ni tampoco alguna sensación desagradable. Por tener cornea muy fina no ha sido posible aplicarme Lasik, por lo que Dr. Sanders utilizó la tecnolgía PRK. Mucha gente que se ha sometido al mismo procedimiento suele decir que experimentaba dolores fuertes durante unos días después de la intervención. Mi caso no ha sido asi. Experimenté unos dolores muy moderados y solamente el segundo día después de la intervención. Este hecho creo que en mayor medida se debe al profesionalismo de Dr. Sanders. El resultado también ha sido muy bueno. Después de llevar las gafas casi durante 20 años , es un enorme alivio poder ver sin gafas y ademas ver mejor que antes con gafas!!!!! Es increible. Muchísimas gracias a Dr. Sanders.
A GREAT DOCTOR:I have been a patient of Doctor Regina T. Nguyen for over 2-years. Doctor Nguyen from all of my past experiences has been a top-notch eye doctor! From making an appointment (as simple as if I was calling a family member), to walking into the most clean & elegance office near NASA, to being greeted by a wonderful staff of two professional ladies at the front desk, and then -- I was immediately cared for by them. Shortly thereafter, Doctor Nguyen spent considerable amount of time examining my eyes - through her medical training & professional experiences and answering all of my questions, and also double checking my previous record to this examination. I am utmost pleased with the result and armed with a new prescription. I am simply satisfied. So if you need an eye examination for a new prescription, I urge you to see Doctor Nguyen & experience this for yourself. I am a very happy patient and I wanted others to know too. (John H. -- Pearland, TX)
Eye Trends came highly recommended and I will gladly recommend them myself. I was having some very new (to me) and significant eye issues. I called to see if Dr Zaibaq was taking new patients and initially was told no and that it would be a couple weeks or so before I could get in to see another doctor. When I was asked why I would be coming in, the eye tech/assistant took great concern and immediately talked to Dr Zaibaq about what I had explained and they squeezed me in within the next hour! I have since been in the office twice and the staff is incredible. Liz, has made it her business to make sure that I am perfectly happy with my glasses and my visit each time. Dr Zaibaq showed great concern and talked at length with me about what I was experiencing and the treatment options. I highly, highly recommend Eye Trends (at Meyerland). So glad I did!
"Dr. Zabiq is the consummate professional whom delivers a high caliber service In like manner, he is approachable, personable, and knowledgeable about the latest within the world of ophthalmology, as well as, is abreast about cutting edge technology. I have had the fortune of being a patient of his for nearly eight years and not only does he remember me when I pass through the door but, remembers the queue of my eyes which a true testament to his abilities. Lastly, anytime the lab made an error, Dr. Zabiq took responsibility on their behalf and advocated for me to see to it that my lenses were tailored to his prescription and my visual needs thus; being named one of the top doctors of Houston is well deserved."
I always go to Berkeley Eye/Champions when I need to pick out and purchase new glasses and am always very please with the wonderful level of service. My latest experience was no different..Alberto was kind, patient and very helpful and did an excellent job of picking out frames that were "me". Due to my vision limitations, picking out frames is a challenge for me because I really can't tell what they look like on me. I felt very comfortable with Alberto's recommendations. Additionally, the office processes seemed very organized and friendly. Every person that came in was greeted, informed if there would be a wait, and then when helped was told who would be helping them. Very friendly and personable. Thank you!
Dr. Zaibaq is a personable, compassionate and skilled Optometrist. My eyes are the most important sensory organ that I have. At Eye Trends Dr. Zaibaq spends the personal time to examine my eyes and work with me to ensure the best fit in terms of quality, appearance and functionality. He understands that patients are more than their eyes. His holistic approach allows him to connect with patients and different backgrounds. This clinic also provides a child-friendly atmosphere. His office has very modern up to date technology and the staff is so friendly. I strongly recommend that everyone check out his website.
We really enjoyed our experience yesterday at Today's Vision-Willowbrook. The service was excellent! We want to especially thank Jazmyn for the way she reached out to my wife to help her make a decision on what glasses to purchase. What might have turned into a long day, turned out to be a joyful one. Jazmyn is very customer centered, and appears to always have the customer's interest in mind. She is very friendly and has a good sense of what the customer needs and wants are. Again, thanks for being such a great business, a great place to shop. Thanks Jazmyn
If you want a personalized vision specialist, this is the place to go. Dr. Choy and Whitney are fantastic. Their office redefines what it means to go to the eye doctor. If I ever have any questions, I just call the office and they are there to answer me. No annoying computers to listen to or voicemails to leave endless messages with. Along with the personalized service, their flexible scheduling makes it easy to fit a fantastic appointment into my busy schedule. Thanks New View Optical!! I suggest you give them a visit today!
This was my first eye exam ever. It was a very pleasant experience. Sara made me feel at ease by thoroughly explaining each procedure. Dr. Gloyd was very professional and gave a thorough explanation in terms I could understand and offered solution. Ashley helped me through the selection process of frames that fit me. The ladies up front in the business office were very kind and accommodating. I was seen on time and overall was a great experience. I'm looking forward to going back to the office to pick up my new eyewear.