I signed up with them a few years back, biggest mistake I ever made. Now I'm stuck in a contract and they won't work with me at all. 900+ a month for 3 T1's that I'm not using. I get 3x the speed with another company for a 3rd of the price. Don't sign a contract with them you will regret it.
I see some negative reviews for Logix that I find humerous honestly. Every phone/internet company has outages due to poor weather. Logix does go out from time to time, but what most customers do not realize is the cables in the ground belong to AT&T. Majority of the time slow dispatching time fr…
5730 Clinton DrHouston, TX 77020
From Business: Siemens Power Generation is one of the leading specialists in the planning, upgrading and construction of power plants. With the acquisition of the Bonus Energy Company based in the Netherlands, Siemens Power Generation has become one of the leading vendors of wind energy systems. Siemens Power Generation is a subsidiary o…
5555 San Felipe St Ste 110Houston, TX 77056
From Business: Transwestern is one of the leading commercial real estate firms in the United States. Based in Houston, Texas, the firm specializes in real estate service, development and investment management businesses. The company has product specialties including office, industrial, retail, multifamily and healthcare, as well as a who…
10730 Telge RdHouston, TX 77095
From Business: Located in Houston, Siemens Industrial Turbomachinery is a power generation site that manufactures industrial gas turbines and is a part of Siemens Power Generation. Siemens Power Generation provides planning, construction and upgrades of power plants and development, production and supply of components and systems. It als…
We switched to Logix Communications about 6 months ago. The transition was very difficult particularly with international calling. Logix blocked calls we were making to international numbers and when I called their customer service people, I was given a different explanation each time. It took some time and costs us money to get the problems resolved. Then we received the news that we had to move our business because the office building we were leasing space in was sold to a company that was going to occupy the entire building. We found a new spot only 8 miles from our old site. However, Logix Communications said that they could not service the new location, and that we would have to continue to pay our 3 year contract or the cancellation fee. This is a scam. I would not want anyone to make the mistake of switching to Logix Communications and get caught in this way.
Absolutely 100% unhappy with Logix. We were duped into a phone and internet plan that was supposedly the best internet speed available anywhere. When our outsourced I.T. person came in to do some work on our computer system, he informed us that he hadn't seen internet this slow in years. When I contacted Logix to get a quote on upgrading the internet speed, the quote was 3 times what we already paid. I contacted Comcast for a quote and got 100x the speed for half the price of what we pay Logix. Also, for the phones, we have had static on the line for 4 months. Every time I speak with a technician, which has been about 6 times now, they say they will follow up with me. No one ever has. I keep having to call to report the problem and their lazy asses think they can handle it on their end when it is obviously a physical problem with the lines. They are doing every thing they can to not send someone out. If that means not calling back the customer, then so be it. I'm so over this company and I am considering pursuing legal action to get out of the contract which still has a year left.
The worst Telephone company I have ever encountered. They Told me I was ordering a regular telephone service but then when you talk to the orders department it turns out what they are actually planning to install is ip based telephony service.When you cancel the order, it turns out they have a thousand dollar order cancellation fee even though no service was ever activated and no order was even processed.My advice is to run as fast as you can from these people. Total scam
Stay away. I signed a 5 year contract. for 538.00 per month. At the end of the contract they are charging me a 250.00 disconect fee and 35.00 service charge. Their contract reads "Subject to Tariffs, Laws and Regulations.' This means they can charge you anything they want. I signed up with Comcast for 233.80 per month. They have been overcharging me for 5 years. Stay away.