PLEASE GO SOMEWHERE ELSE.Worst experience ever. Booked the appoiment online, they changed the doctor i was supposed to see, charged me for the wrong doctor (Out of network) and, almost 4 months later after admitting they charged me the wrong amount, i am still waiting for the refund check.I keep calling and they keep saying the check has been sent, which i find hard to believe.
550 Post Oak Blvd Ste 310Houston, TX 77027
From Business: Brenda Kashella Medical and Cosmetic Electrolysis is dedicated to helping you take control of unwanted hair. Whatever your hair removal needs may be, electrolysis…
2000 S Dairy Ashford Rd Ste 297Houston, TX 77077
From Business: Ashford Electrolysis Clinic is a private practice of electrolysis dedicated to excellence in permanent hair removal. As a heath related profession, electrolysis i…
17300 El Camino RealHouston, TX 77058
I have been to so many different dermatology practices over the years. At each of them, I felt like I was just another patient. Another name on th…
I went for an injection, he spent time explaining the injection, even told me the next time to tell front desk I was there for a second injection - no need to see him. He is precise, and will be direct - but he was very nice to me.
I have been seeing Dr. Brown for years and she has always taken excellent care of me and has yet to disappoint! Wonderful staff and clean comfortable office!
Dr. Brown is great, courteous and does an amazing job. I highly recommend her, and you wont regret it!
I took my daughter here several times and then I became a patient as well. I am very very impressed with this office and the staff. Dr. Tran, Melissa and Megan are the best. Very compassionate, friendly and just all around amazing. I worked in a dental office for 12 years and I know how every patient should be treated and they do this exceptionally well. I have already referred several people :) Thank you!!! Oh and everything is ALWAYS very clean and well kept. Thats a big deal:)
Dr Cox is very personable knowledge and friendly. She shows true concerns and is very thorough. I am so glad that she is my dermatologist
We have been going to this practice for about three years and for the last two have been overbilled. The last visit I was told that a procedure (mole removal) wasn't covered and paid at the desk. The EOB later came in showing they were paid. At the direction of the front office I called and left numerous messages at the billing office then finally contacted the office again through their portal. I received a call from billing stating that we would receive a refund, one month later no refund. I called again and was told that a new manager had dropped the ball and you will receive a refund within a month. Another month passes and I am then told that they misspelled my name and couldn't find the records. Not worth a law suit but we are moving on; with this degree of unprofessionalism I now have concerns about patient care.
I do not recommend Bay Area dermatology. My appointment was at 10:00 for my yearly exam and to check a mole. i got called back at 11:00. Dr. Sekula showed up at 11:30, checked my mole, which took five minutes, and then was done. I told her I had my yearly scheduled. She said, "I don't have time, you have to come back." So, I already took off one day of work for this and now she wants me to take off another because she "doesn't have time." I need to send her a bill for my day's work since i only get paid when i work. She definitely won't see me anymore. And not to mention how rude she was to her staff. Very, very bad experience. Not happy.
Let me start by saying that the doctor is very professional and qualified. However, her professionalism is undermined by the terrible customer service offered by her staff. I will NOT recomment this to anyone and I have already told two friends that need to visit a dermatologist not to go there. Being place on hold for almost 8 minutes, having had to pay out of pocket when in fact I have insurance (because the staff was unable to verify on time), not receiving any calls back, and being disrespected is just too much to deal with. I do not recommend Premier Derm. You can get good medical treatment somewhere else without having to deal with all of these inconveniences. Too bad because as I said, the doctor was very smart, polite, and professional.
I didn't get to see the the physician but I saw her PA. I went in because I had a break out of moles and the PA seem to be very new to this and didn't know exactly what she was doing. She cut a piece of my skin and sent it to the lab to see if it was cancerous. This office never called me when the results came back and I actually had to reach out to them. Thank God the results came back benign but when I ask the PA what can I do about the break out she actually told me there is nothing to be done and I'm just going to have to deal with it. Like are you serious?? Please I recommend if you want a real opinion to stay as far away from this doctor office as possible.