Gail, the lead architect, seemed polite and professional. We began to work on a residential addition and noticed we were paying a lot of money with her invoices. We inquired about the increase in cost even without making changes to our initial plans and design. The high cost was explained away and validated. Eventually, we discussed the plans and cost with other architects and our concerns were correct. We were being overcharged. Also, a mistake was found in the plans by our new architect. Gail did not wish to correct her error in calculation without more pay. She then referred to a paragraph in our contract stating that either of us can terminate our agreement at any point. She terminated it! Left us to have someone else fix her wrongdoing even when she had already been paid for that portion of the work. Very disappointing!