Place is dirty. Restroom is sickening. This company is a joke and wants all your money even with the so called "warranty sticker program". May I suggest Discount Tire who actually takes the time to inform you on the right tires for your vehicle and wheels. DT also resets tpms sensors, RAW did not even after I specifically requested to do so.
i have been a customer for a year and initially disagreed with the negative reviews. I have always maintained a great account balance until i had a family emergency and requested to double up and pay any late fees on my next scheduled payment date. A rep by the name Chris rudly said no cant do that and opted to pick up the furniture. He did not have any sympathy nor did he take the time to look into the account to see that I've never had any prior issues. I also spoke with another rep and he expalianwd gow he did not want to lose sich a great cutomet and would call me back. I never recievef a call back until the next day stating that they would be picking up the items. they are extremely rude and do not value customer appreciation. i politely took my business to conns and had no issue getting better items at a cheaper price. Shop around before going her.
Resolved Issue but took some work. Tip...just because you sign the Lease Agreement and they say it will be delivered, do NOT believe it till it IS delivered. Regional Manager was awesome in his actions to resolve issue.
Would not recommend this place to anyone. They start calling you and your references a day before due date. I paid off my account and a month later dryer broke. They gave me 2 days they would be there to fix. No one ever showed up and never called. Still waiting.
Mr. Day did get me approved for an apartment but when it came to giving me money to move in he stopped returning my phone calls/emails. Bad business. Buyer beware!!!!
This office has the worst customer service of any "Rent to own" company I have ever encountered- BUYER BEWARE !!
This guy stole from me. He told me he would get me an apartment and then give me money to move in. I spent all this money to move into this crappy place and then he just disappeared and never paid me.