How to Best Clean Rugs & Furniture »
Do you really have to call in a professional service to treat that stain? Learn some DIY tips and tricks, and discover what to loo…
3003 Fondren RdHouston, TX 77063
Best I knowRobert is able to be reached easily. He was able to come clean our carpets and upholstery the day after we contacted him. His prices are very reasonable and the service is fantastic!by Mich1121 - Posted 03/02/2013
11634 Rowan LnHouston, TX 77072
From Business: We know that with your busy schedule you don't have the time to put into keeping your carpets as beautiful as you'd like. Call today and let us do it for you! R & R Carpet Cleaning will gladly come to your residence and deep clean your wall to wall carpeting. Fully insured and licensed we know how to clean any type of carp…
Houston, TX 77056
From Business: Houston Carpet Cleaning is here to be the best at what we do. Carpet cleaning is our speciality, and good quality of service is our goal. We offer variety of services such as carpet cleaning, upholstery cleaning, water damage restoration, water extraction, carpet installation, carpet replacement and more. We are available …
5315 Fm 1960 Rd WHouston, TX 77069
From Business: Stain Elimination Stains on upholstered furniture are often notoriously difficult to get rid of using consumer products alone. However, we can remove many types of stains from your furniture by using specialist methods that are suitable for the fabric. We understand that spills are inevitable, and we can also help to prote…
14518 Hempstead RdHouston, TX 77040
DISHONEST people. BAD service. STAY AWAY from this SCAM company.1. They lied on the timing, and made me waiting for more than 2 hours.2. The owner lied on his role; pretended to be a regular employee to avoid the responsibility.3. They cheated on the price, refused to honor the coupon when they …
1406 Grayford CtHouston, TX 77073
From Business: We are a company dedicated to the customer. We want to give the customer the best carpet cleaning experience through exceptional customer service, attention to detail, reasonable prices, dependability and , reliability.
Houston, TX 77084
From Business: Our family is started this business in 2012, but has been doing this for 5 years. Rosales-Rivera Carpet Cleaning Service is owned and operated by the Rosales-Rivera family. We are dedicated to providing our customers with the highest quality service at reasonable and fair prices. At Rosales-Rivera, we go out of our way to …
8542 Pearl Lake DrHouston, TX 77095
I knew my carpet was in bad shape I was shocked that the crew took the time to walk with me room by room to show me what needed to be done. Before they started cleaning they gave me a detailed cost of cleaning my home never once pressured me in to any thing. My carpet looks amazing and best part…
Do you really have to call in a professional service to treat that stain? Learn some DIY tips and tricks, and discover what to loo…
They gave my dry cleaning to someone else and told me I would just have to wait until the other customer returned them to get them back. They made ZERO attempts to contact the other customer or to compensate us for their mistake and our inconvenience. I've never had such a terrible experience with a dry cleaner before.
I went there two times. When I went to pick up my clothes the second time they had me wait for 15 minutes before they came and told me they gave my clothes to someone else and wouldn't be reimbursing me. The owner Michael Kaufman wouldn't even speak with us directly and made the employee come and tell us while he hid in the back. They obviously don't care about customer service.
I would give them ZERO stars if i could. I brought my clothes in to be cleaned and pressed prior to a trip. I picked my clothes up after work on Friday and had a flight at 7am Saturday. A dress was very poorly pressed and i requested them to press it before i leave. They told me they could not do that but i could leave my dress. I explained that i was traveling and would be wearing the dress the weekend. I then requested a discount to compensate for the horrible press job they did. They called the owner and he said no they would not accommodate me in anyway. My only option was to leave the dress and have nothing to wear. This was not the first time i received such horrible service from Rainbow Cleaners but it will certainly be the last. DO NOT TAKE YOUR CLOTHES HERE.
Worst place to bring your clothes too. This place is overpriced , and doesn’t know the difference between a T-shirt and a sweater
DO NOT GO THERE! TERRIBLE QUALITY, EVEN WORSE CUSTOMER SERVICE!! I got 4 men's dress shirts back with a huge rip on sleeves so went to the cleaner to talk to the owner lady. Right off the bat, she became incredibly defensive and even accused me for rubbing the shirts against something before bringing to the cleaner. I have been working in a desk environment for 15+ years and never had an issue with my dress shirt sleeves until this place! Apparently, she faked to be a friendly person to get your business, but when things go south, she decided to yell and accuse a customer instead of offering any help or remedies to fix the issue. This was not the first time I had an issue with my clothes at this place, but I did not bring them back because I did not want to waste my time. However, 4 dress shirts (including Brooks Brothers, Banana Republic shirts) were all messed up at once and the owner is being not apologetic but rather accusatory? NOT ACCEPTABLE!!
I went to take my coat pocket to get altered. Owner stated that he thinks it will be $10, unless the tailor needs to open up where it needs to be stitched up. If that was the case, the cost would be more. I agreed. Next day, I get a voice message stating that they will not work on the coat because they don't have the thread color to match it. I asked if they can choose a color close to it and it doesn't need to be exact color. The rep stated that she will call me back and let me know. Day 3, I get a voicemail stating that they will work on it. She just wanted to let me know that the tailor will fix it without having to open the current stitch, but it will be $20. I called a few times that day to clarify the price and someone kept hanging up on me while speaking. The next day, I called again and asked to speak with the owner to clarify what he said. ($10 to fix if they didn't have to open up the current stitching) Instead of explaining taking accountability for what he said or apologizing if I misunderstood, he started yelling at me. He stated that he will not lose out on $10 because I wanted to call him and argue. Quite honestly, I would have paid the $20 to get my pocket fixed, but his attitude, tone and they way he handled the situation was out of this world. I ended up picking up my coat and took it to Cypress Cleaners which fixed it for $4.99. I know we all have our bad days, but if you are a business owners please try to make it about your customers so that your business can grow.
This cleaner’s service is so great. The girl works there is extremely sweet and my clothes always ready on time as promised and super clean!! I brought my blanket and pillows that were flooded and smell like dead animals that I couldnt even open the bag, but she took them in, and cleaned them as if they were brand new, and smell sooooooo good!! Oh mah gosh, I couldnt even believe it, and I gave her $10 tips for her hard work!!! Highly recommended!!! Oh, she also sew my pants’ buttons for free since I’m her regular customer while the other places will charges at least $5/button... Take your dirty clothes there to support them, and you’ll love it for sure!!
Paid $45 for a pair of pants to be hemmed, picked them up about a week after turning them in and absolutely nothing had been done to them. $45 for pants day-care.
Quality Dry Cleaning, Great customer service, I love the Drive-Thru makes things so much easier espically when I am in a rush. They have same day service and I have NEVER been dissapointed with their services.
This place is definitely the worst dry cleaners I have ever been too. I have used them a couple of times, but this is the last time. I dropped off 28 pieces, a mixture of shirts and pants. The lady asked when I needed them. I told her the next day and asked if there would be an extra charge. She said there wouldn't be. The next day I go to pick up my clothes and the price is $83. I asked the person at the counter to explain the price and he stated that it was for laundry and dry cleaning. I told him that the price was wrong as the last time I dropped clothes off, I had asked for same day and it was $65 for 25 pieces. I asked to speak with the lady that had attended me before and she stated the same thing that the laundry was $1.25 a piece and the dry cleaning was $1.50. There was $26 worth of laundry and $57 worth of dry cleaning. They both kept saying that if I had wanted everything dry cleaned that it would have been more expensive. I paid them and left as there was clearly no customer service or attempt at offering some kind of corrective action as I was clearly not happy. When I got home I noticed that the lady had placed "special" tags on all the clothes. They charged me for the next day service, but did not say anything. In fact, told me that there would be no charge for next day. There also was nothing noted stating "special" on the paper handwritten ticket they provided when I dropped off my clothes. Not only is the customer service poor, but there seems to be no clear pricing structure and if there is they don't abide by it. I would not recommend this place. As I have just moved back to the city I chose them for the location, but I obviously made a mistake.
Mistakes happen, and when it comes to owning a carpet or rug, mistakes usually mean stains. The plush softness of carpet and rugs comes with a price: the time and care required to clean them. Cleaning your carpet or rugs can require some extra work and special techniques that differ from typical hardwood or tile floors. In some cases, you may even need to hire a professional to get the best results.
For minor stains or routine cleaning, it's possible to effectively treat a carpet or rug yourself. If a thorough vacuuming doesn't get rid of dirt in certain areas, here's how to tackle them on your own.
A number of liquids can stain carpet or rug materials, including wine, coffee, nail polish, or blood, to name a few. Depending on what caused the stain, the carpet or rug's material, and how long it's been there, you may need to use different techniques or cleaning supplies to get rid of it. In general, though, keep the following ground rules in mind for stain removal:
Take these steps to remove a stain as soon as possible to prevent drying.
Some stains may come out with little more than water or a mild soap. More serious stains may require a solvent to make removal easier. The best solvent to use depends on what caused the stain.
-Water-soluble stains: These include berries, cola, food dye, jelly, mud, washable ink, or wet paint. Mix a solution of 1/4-teaspoon nonbleach detergent (or white vinegar) with 32 ounces of water.
-Dark water-soluble stains: Chocolate, coffee, mustard, tea, wine, and bodily fluids often stain much more readily than other water-soluble materials and need a different solvent. Use 1 tablespoon of ammonia mixed in 1 cup of water first. If this doesn't work, try combining one part chlorine bleach with five parts water. These solvents may remove color from certain fabrics like wool, so check with the manufacturer for the best cleaning method.
-Oils and waxes: This would include glue, gum, nail polish, and cigarette residue. The best way to clean each of these varies - some may need to be simply scraped off or, if possible, frozen to make it brittle and then chipped away. Most glue can be dissolved and removed using a solvent like rubbing alcohol. Nail polish may also be dissolved using rubbing alcohol or with nail polish remover containing acetone.
Unfortunately, some stains may prove difficult to remove using household products. In any case, vacuuming and spot cleaning may not be enough to get your carpet or rug looking like new again. That's why many homeowners opt to hire a professional carpet cleaning service on a regular basis, around once every 12 to 18 months.
When it comes to heavy-duty carpet cleaning, you have many options to pick from. The two most common methods for cleaning carpets are steam cleaning and dry cleaning.
Steam cleaning is a common method for professional carpet cleaning, but the name is somewhat misleading. Steam-cleaning services use machines that utilize hot (but not boiling) water in combination with a vacuum. The water is heated inside the machine and sometimes mixed with detergent before being sprayed directly onto the carpet. At the same time, a vacuum sucks up the water almost immediately after hitting the fabric. The hot water extracts far more dirt and stains than would be possible by hand.
Cleaning machines using hot water extraction can be purchased or rented for home use, but they aren't always as powerful as what professional cleaning services use. Improperly drying the carpet may also cause bacteria or mold growth. Professional cleaners also employ a number of other methods to pre-treat the carpet and ensure adequate drying. For these reasons, professional carpet cleaning may be preferable to do-it-yourself methods.
Carpets or rugs can also be thoroughly cleaned using a dry-cleaning method. As the name suggests, there is much less water involved in dry cleaning, which means the carpet can be ready to use in less time. Using powerful solvents to break down dirt and stains, dry cleaning puts less physical stress on the carpet, and thus might be better in the long run. However, dry cleaning is usually more expensive than hot-water cleaning services. In addition, the chemicals used to dry clean carpets might irritate pets, people with sensitive skin, or anyone sensitive to strong odors.
Before choosing a professional carpet cleaning service, make sure you will be getting what you paid for by asking the right questions and doing your homework.
Again, there are pros and cons involved in using a hot-water-based cleaning service or dry cleaning. Take into consideration not only cost, but how long the process will take from start to finish, including drying time. Also take note of the material your carpet is made from, and consult the manufacturer if possible to learn about the best ways to clean it. If you or your family is sensitive to any chemicals, be sure to keep this in mind and ask about what chemicals are used.
You can find reviews of most professional carpet-cleaning services online, as well as information about a company's specific process, the chemicals used, and cost. It's also wise to ask friends and family members about services they've used in the past to get a recommendation. Don't always go with the service offering the lowest price, or hire a service who advertises door-to-door or over the phone, unless you have done thorough research on them.
Carpet cleaning services will be entering your home, potentially while you aren't there, so you want to feel comfortable with the business you trust with this responsibility. Ask if the company conducts background checks on employees, as well as if they are insured in your state. Without liability insurance, a mistake that results in damage to your home or furniture may be your responsibility to pay for.
If you've found a carpet-cleaning service you can trust, ask to get a quote. This may involve specifying exactly what services you would like performed, as well as the size of your home's carpeted area. Make sure you understand exactly what is included in a quoted price. Some businesses may charge extra to move furniture, clean stairs, or use special treatment methods. It's also common for businesses to sell customers on products and services they don't need. Don't hesitate to ask questions if any detail about the quote is unclear.
If you instead want to rent or buy a carpet-cleaning machine to use yourself, you have many options to pick from.
Since heavy-duty carpet cleaning isn't a frequent activity for most homeowners, many choose to simply rent one of these machines. Of course, renting is usually much cheaper than owning a machine or hiring a service, which is the biggest advantage in this situation. But not all rental units perform equally, and some might require extra drying time or the use of special solvents that will cost more. There's also the time and effort that goes into carpet cleaning - renting a unit means you must also move furniture yourself and pay close attention to ensure you're operating the unit correctly. Making a mistake could mean damaging your carpet or the unit itself. Also, improperly drying carpet could allow harmful bacteria and mold to grow. Before renting a carpet cleaner, make sure you're up for the task at hand.
Homeowners can purchase carpet cleaners ranging from compact units to full-size industrial-strength machines. Besides price, take note of the features of a unit and compare them to what you most need from a carpet cleaner. Some models specialize in removing allergens from pet hair, while others may work better on tough stains, for example. Another key consideration: Make sure you have room for it. Some carpet cleaners can be bulky and require ample storage space.
Other features you may want to look for in a cleaning unit include:
Make the right choice in carpet cleaners by considering all the options available to you and how they fit into your needs and budget.