I usually get GREAT service from Tony when he is working there. However, management is doing a TERRIBLE job when sending replacement personnel at this location. Ms. Miles (713) 739-0573 will sure be out of a job if she was working for a private company. Ms. Miles refuses to accept there is a problem at this location, even when I am seeing a long line of people standing and waiting and waiting and waiting and leaving without service. Ms. Miles does not take ownership of the issue and find non-sense excuses to avoid responsivity. The temporarily clerk working at this branch gave me the 1.800.275.USPS number to report the issue!!! I requested a local number, but she refused to share it. If the person responsible does not care at all and management does not take responsibility, the USPS main number is just a black hole to hide their incompetence. The USPS should be privatized to be competitive based on performance and avoid abusing the monopoly status USPS inherited.
3733 Westheimer Rd Ste 3733Houston, TX 77027
From Business: Post N Parcel store is serving people with packaging, shipping, mail receiving, fax sending or receiving, duplicating, notary, online access, packing & office supplies, as well as, numerous other services. We compete by adding personalized customer service to each transaction and offering alternatives in prices and shippin…
16. Parcel Plus
1510 Eldridge Pkwy Ste 110Houston, TX 77077
My name is Alyvia ownwe of exotic scarves & swimsuit covers. I visited the store to send an international package to my mom in Israel. As soon as I walked in the store I was greeted by Ms. Lauren and she immediately started assisting me by…
Great service and customer relations. There is no comparison between this mail house and any other in Houston DMR treats all my jobs like it's a priority whether big or small. Quick turns done perfect and on time.
12121 Westheimer RdHouston, TX 77077
I took a huge project here that I wasn't exactly sure how I wanted to have it copied and put together. The staff was more than helpful and patient while I made my decisions. The project looked great and was done exactly how I wanted. I have been in here two addional times and have had fast, frie…
21. Kwik Kopy
1405 Waugh DrHouston, TX 77019
Great staff. I always take large jobs that need to be done quickly for work and they always accommodate. Their prices are great as well. I would highly recommend going to Kwik Kopy on Waugh for fast, professional service.
22. Pack N Ship
Great place to pack, ship and copy........We also do so much more, We have been rated number #1 in customer service located in the Memorial Area of Houston TX, And for your convience we accept orders over the phone. We currently have a Mailbox Rental special starting at $15 month, rent for 12mon…
23. The UPS Store
8524 Highway 6 NHouston, TX 77095
Love Gene and the UPS Store folks. I've done business with them for almost 10 years, and have found them to be friendly, reliable, and helpful. they've helped with me with shipping faxing, Notary Services, and have been terrific.
Great postal office. I run a small business that does a large amount of shipping - I often go in there with 20 or more packages that must be sent to different locations. They are always very accommodating and helpful. Very friendly staff too.
1919 Collingsworth StHouston, TX 77009
The absolute worst service I have ever experienced. I had a wood floor delivery scheduled for a Friday. Had a paid crew waiting to unload the floor. Called the UPS terminal to communicate that was the case. Floors didn't arrive. Rescheduled delivery 4 days later. Paid a crew to unload the …
I wish I would have read the other review before heading over to this location. It was the nearest shipping store around my office and I was in a hurry so I decided to give these folks some business, whats the chance of having problems? All they do is ship right?\r First off, I was charged 20 bu…
3300 Claymoore Park DrHouston, TX 77043
The Delivery Personel do not put their hearts into their jobs as FedEx or USPS personal do!Was home waiting on a package, not sure how DHL passed by!! as soon as I got a text that delivery attempted, I ran out the house, no truck was in the street seems like the DHL personnel had a race to catch…
Although the employees at the front counter are very nice and helpful - none of my mail makes it out of there. I had a gift card mailed to my sister for her birthday - never made it! My boss also gave me a shipment to return, dropped it off at this post office - never made it back to its destination. Coincidence or something strange going at this location?
While I can understand the ire of the previous poster, I've never had this problem. Yes, the lines can get long, yes, the lines move slowly. It's a post office. They didn't get that reputation for nothing. That being said, the reason the lines move slowly is that, for every time I've been going to this location for years, the ladies behind the counter give each individual customer her full attention and isn't trying to speed the line along; rather is taking care of each person fully. I appreciate that more than a faster line, because eventually, I'll be the person she is taking care of.
I can't get anyone to answer the phone and track a lost package. They put you on hold forever and I can't answer their survey until someone answers. It's incredible the wait they put you. I been waiting for a hour and nothing. This has to improve.
Locations 3836 S. Gessner the older guy that had the long beard and ponytail is horrible!!!!!!!!!! He called me "girl" spoke with a terrible attitude and wasn't helpful at All! Employee mentioned he doesn't care about the USPS or the government because he's leaving the company with retirement checks. Location 8728 Beverly Hills employees are lazy,they lack any skills for having an attentive attitude for customers. The women at the counter went to the back didn't ask if I needed help before she left for 5 minutes. Mean while as a first timer I had no clue how to mail my packages. No help I felt like I was in a foreign country and couldn't speak English. Then there was the Rogerdale location where I should have went from the beginning. Ms. K was wonderful very helpful! Not sure if she was new but she was just what I needed after the other horrible experiences at the other locations. Thanks Ms. K!
This is THE WORST POST OFFICE IN THE ENTIRE USA.Absolutely pathetic. The manger over there tells carriers to skip routes. Some days they don't even deliver the mail to my apartment complex. Today the carrier came after 6:30PM!!!!!
A package was sent to me from the Consulate General of Pakistan Houston tx 77070 to me bearing tracking no.9114-9012-3080-3667-0408-03 to deliver on my address 2401 Summerfield way KISSIMMEE fl 34741 USA, unfortunately the same was returned to this post office, 12955 Williow Place Dr W houston tx.77070 on 26th may 2016, due address. I immediately tried to contact to the same post office but no body picks up the phone till to date, If any employee or concerned authority read this review kindly call me on my no. 407-970-5561 SYED JAWAID VIQAR or send the same package bearing above tracking no. on my address - 2401 Summerfield way KISSIMEE fl 34741 Regards SYED JAWAID VIQAR tele no. 407-9705561
customer service said there are no supervisor at that time early at morning there are on a meeting. Still waiting for the call. MY complain IS that i received mail and is not even my.... address so different who ever is doing the job is getting paid for somenthing is not done right. I been missing couple of bills a personal information,immigration... Please do something before something worst happen with my informationZip 77032
Worst customer service ever ! Usps needs to fire all the employees in this location. Everytime i go here, they are rude! I dropped off a package and she just threw it than said "next!" I asked her for a reciept, she told me i had to go to the side door for a reciept. So i told her nevermind. And as i walked away. She said "yea cuz i don't got time to be printing out reciepts." I don't understand how you can work some where and not give exceptional customer service when you work in customer service! Next time i will video tape!
I have a package stuck in transit there for 11 days, and it is not the first time. It is a part for a fan I need NOW. There are employees working there that cannot read or comprehend the English language. What a glorious mess it is there and getting worse.