What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
909 North Loop WHouston, TX 77008
From Business: Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep servic…
4141 Greenbriar DrHouston, TX 77098
Not only are the prices competitive, but the service techs are faster, more professional, and friendlier than any I've met. My car was actually cleaner than when I'd left it with them and the repairs couldn't have been better. I'm more than satisfied with my experience at this location. Thomas a…
10275 North FwyHouston, TX 77037
Pepboys gets the job done, for you on the spot, they take you to your vehicle and show you what repairs is needed to fix, and will work with you , they will give you a rewards card, to redeem points, and earn extra discounts ! This is the place to be !
1421 S Dairy Ashford RdHouston, TX 77077
After going to O'Reilly Auto Parts on Dairy Ashford and being told that they do not replace bulbs due to liability in cars, I found Pep Boys on Dairy Ashford. Originally, O'Reilly Auto Parts referred me to someone they use all the time to do this type of stuff (replace a light bulb for crying o…
6900 Highway 6 NHouston, TX 77084
My Husband and I always take our vehicles to this location. The service is great and they never try to sell you something you don't need. Best thing is they will meet any of their competitors prices and it is within walking distance of many shops and stores while you wait.
9105 Jones RdHouston, TX 77065
From Business: Pep Boys service location offering auto repair, maintenance and brakes services. With everything your car, truck or SUV needs from oil changes to new tires and suspension. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. For appointment scheduli…
5445 Fairmont PkwyPasadena, TX 77505
The guys here at pep boys are the best! Very friendly they know me by name. I love coming here... it's like every time I walk in, am their favorite customer.. they are very knowledgeable and any question I throw at em they got an answer to.
10225 S Highway 6Sugar Land, TX 77498
Took my F-250 diesel in for new tires 12/10/14 with an online appointment at 11am. Arrived, so about 11:30 I still see the guys standing around doing nothing so I asked,"what's the problem ?". They informed me the tires required high pressure valve stems and they only had two but will look fo…
7432 Fm 1960 Rd EHumble, TX 77346
A little while back I had a flat tire, and ended up showing up to the shop around five minutes before they closed. They were friendly, courteous, and most importantly, very professional. They could have told me they were closed, bit within 20 minutes, I was back I the road. Not only will I cone…
20220 Interstate 45Spring, TX 77373
I only gave one star, because it's required.I have patronized various Pep Boys locations in Oklahoma and Texas for more than 20 years. Due my experience at this location, I will no longer be patronizing the company.Over the past few months I have spent at least $3,000.00 at this location making…
845 S Fry RdKaty, TX 77450
I have been bringing my cars to PepBoys for about a year now. Every repair has been done correctly, at a fair price and with top notch communication.Recently I saw a car I was interested in for my daughter. I had the owner bring it to PepBoys for a pre-purchase checkup. Immediately Macon Phil…
2408 Northpark DrKingwood, TX 77339
I took my car in for an oil change and tire rotation before vacation. I was told the car needed struts and front brakes…was shown leaking struts. I said repairs won’t happen before vacation, was told it would be dangerous. $700 quote. I was totally suspicious, as everyone in the shop that day wa…
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
My experience was with Jose the shop owner..Guy completely lied to my face!! Promised me the heater worked in a vehicle I purchased from him. When I got it home I found that the heater core had been bypassed. He told me that his wife and kids use it everyday and the heater worked perfect. He also told me that if I get it home and the heater is still not working he will help me out. So I've been hitting him up and now he will not respond to me. At first he was responding almost instantly to my messages… And now when it comes down to this, he is completely missing in action !!Acted like a nice reliable guy to my face just to find out later he was a no good shady typical businessman. I would have still purchased the vehicle if he would have just been a decent person and told me the heater core was bypassed.. he just completely lied to my face, and if he did it to me I know he will do it to other people… Watch out for the guy!! I posted some pictures of some of our conversation
Sells illegal paper tags on fb. I wouldn't waste my time! This is something not worse getting caught up in.
Great service immediately! Friendly like family. I was offered healthy snacks and drinks! There are 3 computers in the wait room, each in their own spaces partitioned off. Great people! Thank you to the service-men:)
Me and my boyfriend caught a flat. After asking everybody on the street NOBODY would help us. Pulled into the shop on our last option and the owner Lenny came out n gave us a hand. After seeing that my spare didn't fit he gave us one of his tires free of charge. God sent us to Lenny. He would forever be my guardian angel. THANK YOU SO MUCH LENNY!
Put my car into the hands of a very home like atmosphere auto shop.Meeting the owner of the shop was very assuring for me that my car was going to have quality work done, because the man humbled me and made me feel like I had made the right choice.
The radio sounds nice but they cracked my bezel and it has been a disappointment. You don't crack someones bezel on a professional installation....all I wanted was a replacement because it doesn't even snap on anymore after the installation. I dislike this place for jacking up my bezel and not taking full responsibility.
Came here after an unfortunate situation with tow truck driver. Whole front bumper was pretty much done for. They actually delivered on their promise and fixed everything very well! Customer service was really great too. They also promised if anything goes wrong after leaving, then bring it back to them. I would definitely come here again and trust them with any repairs etc! I highly recommend giving this place a chance, you won't regret it!
During some recent bad weather I pulled into a Shipley's Donut store and cut a turn in the parking lot too short. I ran over a concrete hump that tore off some of my under carriage lines. I drove two miles to Upland dragging parts with me. Upon arrival Jay pulled the car onto the rack - - and I had lines and parts hanging down all over the place.I live a mile from Upland and one of their employees drove me home.Two hours later my car was ready. Upland was able to salvage 80% of the parts and immediately located and obtained the other parts.The bill was about 1/4 of what I expected.Great service and extremely honest pricing!
Outstanding Car Care Another car problem and again returned to Upland. They fixed the problem quickly, correctly and reasonably priced. I appreciate all the professional courtesy and reliable care care. Thank you again Shakil and Jay.
I have an older car that Steve's has maintained for several years. I've always felt like a valued customer and treated fairly. Whenever I bring the car in, they're honest with me about the assessment and give me different options on what is absolutely necessary and what can wait. The team is awesome, from the front desk to the mechanics...overall a great customer experience.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.