I’ve been a patient at this location for 3 years. I chose it because of the flexible hours of operation. I called to ask if they could fill my blood pressure meds for two weeks due to my not being able to get there and the guy by the name of Christopher told me no I had to come in. Today I get there and was refused service because they wanted me to pay for my office visit. I have insurance and have never had to pay before. When asked why I was told it was the “estimated” amount of the visit. I informed them I had not had my blood pressure meds for 2 weeks and they didn’t care. Normally I am billed for my co-pay/deductible but today was different. Needless to say, I wasn’t allowed to see the doctor and didn’t get any medication. This place is not for working people with insurance....they are ideal for patients with Medicaid. Money is more important than your health. The doctor orders lots of test but never discuss it with you when you return. You could really go in and diagnose yourself and he will go with it as long as you pay for the office visit. That is, if you can get past the 2 goons at the window!
At first it was nice to go with my husband to his doctor, Because he forgets to tell the doctor things he needs to know. Plus the covenant location. Close to my residence. Later visits slowly the attitudes changed. He wasnt given the full amount of his medication or he taken to much which ever the case may be it was enough, I called the doctors office to call in another script for him to take his medication. Who ever answered the phone told me " NO HE NEEDS TO COME IN AND TAKE HIS BLOOD TEST, AND WE NEED TO WAIT ON THE RESULTS FROM THE SPECIALIST. DID HE GO? I TOLD HER YES WE HAVE TO GO IN TWO WEEKS. WELL HE HAS TO WAIT TILL WE GET THE RESULTS BACK. I SAID HE HAS TO WAIT TWO WEEKS FOR HIS MEDICATION? SHE SAID I GUESS SO. I Told her Im going to take him to another doctor. She said alright and hung up the phone. I wasnt offered an appointment or anything just attitude My husband did go to take his blood test for his medication, but was still given an attitude.
Wonderful people , great service. Really know what they're doing and explain it to the customer so they understand too! Would recommend to everyone
Just read the other reviews and you will get a good idea of what you would experience at University Trace. I have been a tenant in this place for 8 years and the current board has increasingly made it Hell to live here. The location is great and they have been improving the property itself, but the obsessive compulsive behavior of the board has just about run it's course with me. The majority of the people that live here are nice, and I hate to be looking for a new place, but there comes a time when the Gestapo behavior and overreaching control of the elitist board gets to be too much. Even when the owners themselves aren't happy, there seems to be no relief from the onslaught of threats of fines. My owner has complained and tried to attend multiple owners' meetings and they have been cancelled on a moments notice. Heed my warning before it's too late, this place is poison with the current board of directors in charge.
Went to celebrate my friend birthday last night, SOON as we get in headed to the bar Landry the manager starts getting in her face yelling because she was ignoring him, I got in the middle and told him to leave her alone he pushed me, then grabbed my arm telling me to get out SO the police officer Nash who was a woman treated me like crap as if I wasn't a victim, even after I told her what just happened! Showed no respect and only cared about getting me off the property. Even while they stood and watched him come up to me aggressively all while calling me ALL KIND OF NAMES and did nothing but held him back and told me to get off the property. I got a report made then the male owner FINALLY comes out just to ignore me and disregard everything I said he also told me the report would do nothing and just told me to leave. They care more about sticking together than handling the real issue at hand which was me being assaulted in their place of business and this man putting his hands on me for no reason. As far as the club it use to be my spot until last night
Its been about 2 years since ive been their, and WOW what a big difference!New look, new friendly staff, new girls. I will definitely be back next time I am intown!
I have been to this office twice.. first time I called the scheduler name Yvonne gave me an attitude advising me "this was my only option, did i want to schedule or not!" I gave it a second chance.... I attended my appointment, she gave me an attitude in person!! then as someone passed by she changed her tone of voice! She does not need to work at this location as others also complained about her! Rude person to sick people!!
New management that is wonderful. Person claiming he was harassed should move to a trailer in the country because he believes he doesn't understand restrictions or how to pay rent to keep from getting evicted.
These people are extremely unprofessional my daughter went there the very first day they sent the wrong student home with by daughter daycare then got an attitude with the Driver when she explained that she would not bring the wrong student back bc i had to go get my daughter that was left. Also they said they sent letters home with her trying to contact me. My daughter is 3 yrs old. They say it's a free program but they charge to full out the application. They say they care about teaching but they aren't teaching the kids they are just passing time and getting government funding to pay employees.. Smh.. They suspended my daughter then stated that they would not let her come bk until I can meet with her Teacher who doesn't have any morning conferences. Refused to set up a conference with director instead since the teacher can't meet in the mornings.
THE MEN AND WOMEN AT THE HOPE CENTER OR A BLESSING TO THIS COMMUNITY.I WAMT TO THANK YOU ALL,"KEEP THE FAITH"!!!