I rescued my dog Hank in October. Sophie has been providing walking and dog sitting services for Hank which has been a big help for me. She is a 2nd momma to him. Hank immediately trusted Sophie and when we see her walking other dogs he will cry because he wants to be with Sophie....he loves her too. It is wonderful knowing that when I go out of town my Hank is safe with Sophie. Sophie has a natural gentle way with animals. She is professional and has been there for me in a pinch when I've needed last minute walk request. Thank you Sophie for all you do for me and Hank.
Today was my first time visiting this natural pet food store & I LOVED it! Great variety & the staff was very informative. Charles was the worker that helped me a lot tonight & was kind to my doggy. Thank you for all your help & advice. I recommend this pet food store to everyone that would like…
Sophie has been petsitting for us for more than a year now when we travel. With 2 cats and 2 dogs, all different ages and on different meds and foods, we could no longer impose on friends to provide this level of care. Sophie was referred to us and upon meeting her in person, we were instantly impressed by her warmth, confidence, and professionalism. Our first out-of-town trip was worry-free because each time Sophie visits our house -twice a day for meals, twice a day for potty-breaks- she reports to us by text message. She sends photos to my smartphone of our 'babies' as she calls them, eating their dinner or out in the backyard. Such a sweet touch! Now on trips when my phone chirps, I know I'm going to get to see my 'babies,' happy and healthy with Sophie there.She is always positive, cleans up the cat box and any messes they make, keeps the house secure, and obviously genuinely loves animals. Sometimes we come home for a trip and I think our pets are looking around wondering, "Hey! Where'd Sophie go?!"
Sophie has been cat sitting for us for over two years now and we are thrilled with her!! Whether it's an overnight stay or visits during the day she is reliable, efficient, professional and friendly. She sends updates each day which I truly appreciate. Our two cats love her which makes going away really easy for us.
This maybe a nice facility however the owner is extremely rude and condescending. After several times trying to make an appointment, completing the online forms, verifing shot records and a phone call from the owner. She proceeded to lecture me on how difficult her new groomers clients were. Let me be clear, we are not choosing to do business with Jacksons Place but we choose the groomer who recently transfered to this facility. As a business owner I understand the Customer is not always right but you should never lecture, insult and berate a customer. This woman was rude and her behavior was unacceptable. I would hate to deal with her as a long standing Customer if she didnt get her way. Poor customer service!
Did not follow our instructions and left dog outside in backyard this past Thanksgiving...pool vacuum destroyed ($500.-), a dozen sprinkler heads chewed up (~$350.-), numerous plants and landscaping destroyed... Kis toys, BBQ grill cover etc... needless to say weI do not recommend.
My family used her for years to look after our cats when we went on holiday. Unfortunately, our last time will be our last. When we came home our pets looked miserable and where infested with fleas (it took us about a month to get them clear). How they got fleas I do not know as they are indoor cats. There where others suspicious things as in finding cat food that was not our brand in the house after we came back. Made us wonder if the cats actually spent our vacation in our home, or if maybe they where taken on a vacation of their own to hang out with some other cat friends (subtext, wondering if she took them home with her so she wouldn't have to come by daily). Its unfortunate that we where left with such a sour taste in our mouths as we previously felt very confident about her abilities.
The owner is a true animal lover, and cares about every animal that she sits with. This is very evident when she is with your pet. She has taken care of our pets for over ten years, and we trust her totally. She is always there, on call, whenever you need her. I highly recommend her sitting service.
I would give zero stars if an option. Absolute worst dog walker ever. Contracted to walk for 30 minutes five days a week. Paid $500. Security camera revealed walks lasted 4-11 minutes. What is worse is Mary millsap the owner took dog for 5 minute walk then put dog in backyard for 40 minutes unattended in 100 degree weather while she left property. She is also evasive when asked questions and does not return phone calls. If you love your dog avoid this person at all costs
Maggie is a fantastic pet sitter! Very trustworthy and will treat your pets as if they were her own. Oh yeah, she's also Certified,Bonded,Insured, and knows CPR!!!