the restrooms have been remodeled but the toilets and the stalls are horrible. There are parts of the ceiling that are bare and could use a hand. The size of the ballroom is great, esp for big events. The wall paint is a nasty color. The staff there is expected to serve food at all times but doesn't. In fact, what they don't want to serve they keep. This happened once at a friend's event. They were searching for food that's not been served (they knew they cooked too much) but they didn't find it. One of the servers claimed that it was all served but it wasn't until my friend searched around their "kitchen" - it's more like a shack - and found all the food. You can figure out what happened next. I don't recommend this ballroom at all unless you have someone overseeing service and decorations, as well as photography.
The owner was super nice and went above and beyond to search for what I was looking for. She is super friendly and I am for sure going to recommend this store to some relatives. Compared to the other quinceanera and wedding stores at the mall this has to be on my top 3.
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I rented a Elmo Bounce house package from Pinatas Karen and was awesome and inexpensive. I highly recommend renting from them.
Great service never had a problem. Always delivers on time, great prices too.
Great prices and variety of pinatas.