I wish I had her name but, I had went to this Bank today, my first time there and when the teller called me up I asked if they did cash advances? and she straight out said no after I said I did not have an acct there. Then she asked me for how much and that didn't make any sense to me. I called about2 or 3 of their other banks, including Corporate office and the all said they did with proper id which I had with me. When I called back shewas shocked that I had called the other places. I started not too but that lie just didn't stick with me very well,even her co-worker tried to lie for her. Sad how some folks tries to be so professional and don't even know how to treat other folks.becareful what goes around does come back around.
6901 Corporate Dr Ste 100Houston, TX 77036
From Business: Southwestern National Bank is a full-service bank that provides various community-centric banking products and services. The bank offers commercial, consumer and residential mortgage loans; international trade financing and documentary collections; and letters of credit. In addition to customized banking services, it provi…
9999 Bellaire BlvdHouston, TX 77036
From Business: Founded in 1997, American First National Bank is an Asian-American owned bank that offers a variety of banking services throughout the United States. It is a full-service bank that provides financial services that are tailored for small- and mid-sized businesses that include domestic and international trade organizations a…
This is not a retail bank location. No cash services. This is not a retail bank location. No cash services.
BUSINESS IS CLOSED. I went up there today the date is 7/30/16. The atm is also gone. ,
Very nice bank. All the tellers are nice and assist me to everything I need. Never have I had a problem.
The institution calling it's self a bank is highly incorrect! At this location is the only time I have dealt with a person having any professionalism and understanding of how Regions work. Shaun is very kind helpful great guy any other time which has been numerous the service is rude, uneducated about the company, sarcastic, unhelpful. A Manger just hung up on me! I called due to my questions of charges on my account from them. They charged me NSF and my account wasn't over drawn. I'm reporting this to authorities.
DO NOT GO TO THIS CHASE LOCATION! No matter what time of day I have gone to this location, there is only ONE teller and they are extremely slow. I went this morning and had time to paint my nails, and sit another 25 minutes - EVEN THOUGH I WAS THE ONLY ONE IN MY LANE!!! All I was trying to do was make a simple deposit. I complained to the rude branch manager and he said they would have another person come in soon. WOW! AND THIS IS SUPPOSED TO BE A BANK!!! UNBELIEVEABLE!!!
My experience at this bank was horrible. I cannot believe how they treat their customers. The manager was the most rude obnoxious lady I have ever had to deal with in any circumstance of Life day today. I was paid Friday with a check from a new bank. My boss decided to switch Banks and go to Wells Fargo. So as usual I go into Wells Fargo to cash my check on Friday only to find out that their Bank policies differ from other bank policies. First you must come inside so that you can give your fingerprint. Cross the street you can go to Bank of America who have computer online tellers who will cash your check at will. No fingerprinting no face to face just drive up and cash your check. Number 2 you must have to types of ID. I didn't have two types of ID so I asked the manager if she could possibly help me in anyway that it was Easter weekend and I needed my paycheck and because of the switch of banks there would be no way for me to cash my check with them. The bank did not care.Never again
Very bad customer service. We walked in expecting to be greeted and the Vice President came out and looked at us like we were such a bother. We will never again return to this business.
I deposited an inheritance check just before Christmas and the check was put on hold, which was expected. What wasn't expected was all my accounts were frozen before New Years Eve, because the bank lacks basic customer service skills and common sense. More than one person can be on an account, and no, they do not have to be named on the check to sign it. I reviewed the Deposit Account Agreement and chase met none of the criteria on page 16 which gives them the authority to freeze all my accounts. Chase has also stated that there is nothing I can do to unfreeze my account. What kind of financial institution high-jacks money used to feed and shelter children. JP Morgan Chase has proven that they don't care and will treat anyone they choose as a criminal.I'm now on day 7 and my car payment direct withdrawal has been missed. I can't touch my direct deposits. Chase cashed the check on 12/28/15 and has been gaining interest that is rightfully mine. I have spent hours of my new year holiday on the phone, and in the branch, because this they refused to do its job or pick up a phone to call me. Instead they sent a letter, which was delivered 1/2/16. Even after explaining the situation and providing documentation they are requiring my mother to drive over an hour (one way) to the nearest branch to verify that we are not criminals. That's right Chase has even brought my momma into this.Do yourself a favor in 2016 and beyond, go to any other bank than this one. There were 4 inheritance checks given out and only mine was considered criminal. The only hold was from JP Morgan Chase.Read The Deposit Account Agreement Page 16 for yourself. Pages 1-15 are Chase bank removing all liability from themselves for their ignorance.