Customer service was horrible. Communication was poor and they do not follow through.
I purchased a 2006 Land Rover for my wife--she has been wanting one forever. The sales department was great, they worked hard to get a loan for us. The vehicle died about a mile away from the lot. They came and picked us up, let us have a loaner and promised to take care of it. The Land Rover di…
I had my son's car shipped from CA to Houston. It was done in a timely manner and sub contractor got as close to my house as possible. I just had to walk 2 blocks (hard to find double wide streets where I live). I would definitely use Parragon again and Tony was awesome.
Will never use this shop agian. I called and talk to Mark and ask to drop off a mercury outboard to have the motor tuned up, he said sure. I arrived and he decided they did not have time to work on it. Called a few months later to see if they had time he said yes. Returned and droped off and ask…
Best service ever from a car dealership! Really impressive. When I arrived, I was greeted by name. While the service guy wrote up the ticket, he had the loaner department getting my free loaner car ready so that I wouldn't have to wait. I received follow-up calls. Bravo!
11819 Southwest FwyHouston, TX 77031
From Business: Maserati Alfa Romeo Fiat Sales, Service, Parts & Finance When you visit Helfman Maserati Alfa Romeo Fiat you will experience the world class service of a knowledgeable and experienced staff. We are committed to your satisfaction and strive to exceed your expectations. Come see us in person at 11819 SW, Fwy, Houston, Harris…
I have been in the wealth management business for over 29 years and have always aimed to deliver a consistently superior and extraordinary experience for our clients! I purchased a Tacoma truck on Friday from Beth Elliot and received that very experience. And that doesn't happen very often to …
16. Helfman Ford
12220 Southwest FwyStafford, TX 77477
From Business: *Houston, Texas *Sugarland, Texas *Stafford, Texas *Missouri City, Texas *Richmond, Texas *Rosenberg, Texas *East Bernard, Texas *Fulshear, Texas *Katy, Texas *Humble, Texas *Kingwood, Texas *Conroe, Texas *Tomball, Texas *Splendora, Texas *New Caney, Texas *Bay City, Texas *Greatwood, Texas *First Colony, Texas *Bellaire,…
Hi, Lynell & Robert Dacus, we just got a car here, . The service was A-1, they treated us with respect, and knew we needed a car really bad. And they help us , . We recomming, this car dealers to everyone we know. God'ly, people and true Christians. Thank you for helping us. Lynell- Robert Dacus.
My family has purchased new Nissan's through Chris Bennett several times over the last 10 years. We keep going back because he has always gone above and beyond. He is now the commercial fleet manager and still took the time to track down the exact limited availability vehicle we requested and worked with us to get it in our budget.
Great service and helpful employees, I purchased a Toyota Avalon from them, and they guided me through every step of the process from which car suits my needs and helped me with the financing, if you were to buy a car I would gladly tell you that this is the best dealership that I have dealt in a while
Great communication and friendly buying experience. I highly recommend Lamin as a sales person .
It flooded in Houston and got to us all the way out in League City. I found a car on the internet that was a very good deal and well worth the drive across town. We bought it and the next day found body repairs even though it had a clear Carfax. Took it back and showed it to them and they agreed to take it back with no problem at all. We found a different car on their lot, made a deal and they let me drive it home while they straightened out all the paperwork with the bank. When I came back the next day with the signed paperwork, they wouldn't let me leave until the car was thoroughly washed and cleaned.They dealt with us honorably and truthfully which I find rare in today's World. Thank you so much Ernesto and please pass on to the owner how pleased we were to do business with all of you.
Quick and friendly response .
Great company with a greater service. The owner, Mr Ali is a genuine guy who always takes care of his customers. I highly recommend this place!
Great selection and great service. I would go back again for new car ... the best high-end used cars in the town. Good job!
I HAVE HAD THE WORST EXPERIENCE OF MY LIFE SINCE I PURCHASED MY VEHICLE. THE SALESMAN WAS GREAT NO COMPLAINT THERE BUT WHEN I SIGNED MY PAPERS AND SPOKE TO THE FINANCIAL PERSON (JUAN GONZALEZ)HE PAINTED THE PICTURE AS IF I HAD A WARRANTY THAT Was COVERED BY DODGE NEVER ONCE DID HE SAY I WAS BEING CHARGED FOR A EXTENDED WARRANTY THAT WOULD TAG ON AN EXTRA 2500.00 WHEN I DID GET MY PAPERS IN THE MAIL ..AND NO HE DIDNT GIVE ME ANY WHEN I LEFT EXCEPT FOR THE INSURANCE AND MY PAPER TAGS I THEN NOTICED THE PRICE INCREASE AND I RETURNED TO THE DEALERSHIP TO DISCUSS THE ISSUE...HE TOLD ME I SHOULD HAVE ASKED IN MORE DETAIL IM NOT THINKING A DEALERSHIP OF THIS SIZE WOULD BE IN THE BUSINESS OF SCAMMING PEOPLE. THEN HE HAD THE NERVE TO LAUGH IN MY FACE WHICH I THOUGHT WAS SO UN PROFESSIONAL AND WHEN I ASKED TO HAVE IT REMOVE HE TOLD ME I WOULD NEED TO CONTACT THE COMPANY TO HAVE IT REMOVED..THE SAME COMPANY I HAD NO CLUE I WAS INVOLVED WITH..AFTER I BECAME UPSET HE ASKED ME TO LEAVE HIS OFFICE..RUDE WHEN I HAD ALL RIGHTSTO BE UPSET. HE EVEN HAD THE NERVE TO TELL ME "YOUHAVE GAP TOO DID YOU KNOW THAT?" HE WAS SO RUDE...WELL THE WARRANTY WAS LEFT ON THERE BECAUSE IT WAS A HASSLE TO REMOVE IT. GOT THE CAR HOME AND AFTER FEW WEEKS THE SENSORS CAME ON ON ALL FOUR TIRES HAD TO HAVE IT REPLACE CALLED IN FOR SERVICE AND SPOKE TO ADRIAN WONG...THE DAY BEFORE THAT I HAD CALLED SERVICE AND LEFT 3 MESSAGES AND DIDNT RECEIVE A CALL BACK. GREAT SERVICE RIGHT.?. WRONG!!!! WELL I CALLED THE NEXT DAY AND SPOKE WITH ADRIAN WONG AND HE WAS SO BLATANTLY RUDE AS WELL...HE TOLD ME THAT THERE WAS NOTHING HE COULD DO ABOUT ME CALLING THE DAY BEFORE AND THAT I COULD DROP THE CAR OFF BUT IT WOULD BE 3 DAYS TIL I COULD GET A DIAGNOSTIC AND I COULDNT GET A RENTAL WITHOUT A DIAGNOSTIC..HE ALSO TOLD ME THATI NEEDED TO MAKE NOTES AS TO WHO I SPEAK TO BECAUSE THERE ARE SEVERAL PEOPLE THAT WORK THERE AND HE COULD DEAL WITH ISSUES OF THE DAY HE WAS IN NOT DAYS BEFORE...ASKED FOR A MANAGER AND HE LAUGHED AND ASKED ME WHAT MY PROBLEM WAS...THESE PEOPLE THEY HAVE AT THIS DEALERSHIP ARE NOT PROFESSIONAL. THEY LAUGH IN YOUR FACE AND MAKE YOU SEEM AS IF YOU'RE THE PROBLEM SARCASM IS NOT NEEDED IN A PLACE OF BUSINESS WHERE HARD EARNED MONEY IS BEING SPENT. IM A VERY DISAPPOINTED CUSTOMER AND HAVE YET TO RECEIVE AN APOLOGY OR CALL BACK.