Great place clean neat helps with inner travel to other big cities in the Area and creates travel to Canada and Niagara Falls and New York Helps with the Mega bus...
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I am a disabled Caucasian Jew Senior. After explaining I needed adaptive accomodations, I went to the Cafe to buy juice-the black female attendent refused me service. She walked off from the register as I was trying to pay her. When I tried to get some help from a Manager, I was told I was being BLOCKED FROM TAKING THE TICKET I HAD JUST PAID FOR BECAUSE A BLACK BUS DRIVER I HAD NEVER SEEN HAD STATED HE WAS DENYING ME SERVICE BECAUSE I HAD CURSED HIM OUT. MY FINDINGS WERE THAT GREYHOUND HAD A CLASS ACTION SUIT AGAINST THEM FOR DISABILITY NON COMPLIANCE AND REFUSAL OF SERVICE FROM THE LATE 90's until just last February. The Houston Metro has been reported to the Harris County DA's Office for the same Conduct Violations. No one has been available for comment. Even the black female taking the complaint was overtly condescending and abrasive. I found a black female ticket taker to be of the same anti-white man customer service type. All Whistleblowers were punished by denial of service.
Pésimo servicio en viajes redondos a Mexico te mandan el transporte más barato .........................
Worst service ever... They kept us from 2 am till 630 am tried to talke with tne supervisoor and the answer was :"we cannot do anything", so whats the point of having a supervisor??? Don't the suposse to have people skills? They literally suck! And the driver was laughing at us because we couldnt do anything, in our faces? What kind of service is that??!! .. This was post on 10/16/13 Do not choose them, they don't knoe the concept of patient satisfaction.
Dont ever used them to send anything they steal to sell at yhte flea markets..
Good Company. Confiable, segura y buena atencion en general.
This business does not care about its customers. On the return trip from Mexico, we had to wait 5 hours to board a new bus. Unacceptable for anyone that values their time. This company doesn't value yours. Avoid them and hopefully their services will improve to win back their customers.