These guys are absolute scumbags. They verbally insulted me, my appearance, and my family. I also watched them tell a woman they wouldn't tow her car if she left the lot for a minute, then immediately run to her car to take it away as she walked around the corner.They prowl the parking lot (Texadelphia at Montrose and Hawthorne) during the Chinese Consulate's hours to take people's cars away as they visit the consulate. Many of these people are Chinese and can't even read the no parking signs.
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Called to get a car towed after it stopped. He said he could be there in 30 min. I waited a hour and called back but got no answer. I finally get them on the phone and he says he didn't get a call for a tow and hung up. he was extremely rude and didn't apologize. I had to call another company and they came thank god. I wouldn't recommend them at all.
Not recommended poor service as well as the fat lady who also runs is is very improper and you can Google her name veronica salmeron on Google as u can also see not very professional javier was rude and slow worker
They are really nice. They blocked us in by angling their truck at the gas pump while they are filling up their truck.
Great Service! I have used this company several times over the years and each time they are always prompt, reasonably priced and have great customer server. I live in the Galleria area so that’s where I have normally called for service but today they actually came all the way to my job in Alief to pick up my car and drop it off at the dealership for me at no extra charge. The drivers are always polite, professional and courteous. They are the best towing company in Houston!
HORRIBLE company - you could die waiting for them. They lie to you about dispatching a driver, are rude when you call back to inquire about where they are and how long they will be, until they finally just stop answering your calls. I was stranded for 4 hours before I could get another tow company to come out. These people are a total waste of time. If I could give them ZERO stars I would but unfortunately it was not an option.
Excellent job, the driver was professional offered me help, treat my car safely, I recommend their service for all.
Echo Towing is fantastic!Polite and courteous customer service.Arrived within scheduled appointment time.Driver was friendly, professional, and took care with hooking my vehicle to his truck.The price was very reasonable, too, especially for the distance to the dealership.I will use them again, and have already recommended Echo Towing to a friend.
Very fast and affordable service, I get my lockout and my car was delivered to the body shop, the driver was friendly and helpful, I recommend this service.
The service was friendly, good, and helpful, as well as timely and affordable. I recommend them. THey keep you on the page as dispatcher called me for update and driver also prior his arrival and after dropping my car so you will not worry about your car with them and you will be safe.