Yorktown Dental Spa
5373 W Alabama St Ste 118, Houston, TX 77056
Primary Phone: (713) 355-5557
Fax: (713) 355-5557
Insurance: Delta Dental PPO, Delta Dental Premier
Specialties: Cosmetic Dentistry
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They spend more time trying to up-sell your procedure than properly performing the one they charge your insurance for. I came in for routine cleaning (D1110 Prophylaxis-adult) that was supposed to be covered by my insurance. They informed me that I had tartar/calculus build-up and attempted to sell me a more expensive procedure
I just returned home from my visit with Dr. Timm and his great staff. I had such a great experience, I thought that I would share!! I have never had such a relaxing and entertaining dental visit. Everyone there was so nice to take the time needed for my treatment and the Dr. never rushed. I am going to tell all of my friends and family to go there as well. Definitely will be returning and will be a patient for life. Thanks Dr. Timm and staff!!!
I just had my teeth cleaned and whitened with the Zoom at this dental office. I was so pleased with the cleaning alone I cant emphasize enough. The hygienist was so thorough and gentle. The girl who answered the phone when I called to make my zoom appointment recommended that I should have my teeth cleaned first since it had been so long. I was so excited they could do it all in one appointment and I did not have to wait. My teeth are much brighter and look great. What a great experience!
03/16/2011Provided by Citysearch -
I bought a groupon for the Zoom teeth whitening for my wife. She has had the procedure done at another Galleria area dentist and had a great experience. This place, on the other hand, was not very nice, and the people that did the procedure were sloppy and even burned her gums. Before they did the procedure, she was subjected to a long list of cosmetic procedures that they tried to sell her, all at special one-day-only prices. After the long sales pitch, they did the zoom procedure. Overall, we would never use this business again.
01/11/2011Provided by Citysearch -
i just logged on to write a review of this awesome establishment and i had to laugh when i read the last review with one star. it so happens i was in the office last week getting my teeth whitening treatment while your wife was yelling at the owner over the phone. when i originally made my appointment, the secretary told me to make sure that date would work because there was a change fee for the zoon promotion. i will bet you she told you that as well. i seriously cannot believe you have the audacity to write these wonderful people a review like this. you even said yourself that the work was good. if you ask me, you are lucky they only charged you 100.00. by the sounds of it, i would say they should have charged you three times as much just having to deal with your unprofessional wife. (i wish i could use a stronger word than unprofessional). i am sorry you have to wake up next to her every morning. yes, it was that bad. i will say that the lady in the office handled your spouse with the utmost professionalism, which is more than i would have done. anyone who happens to read this, listen to all the rest of the reviews. seems to me like you are the type of people that go to restaurants with the intention of complaining loudly in order to get a free meal. when that doesn't work for you, you strike back by writing a bad review. i just can't get over how great these people are. the other reviews spell it out perfectly. someone below said that if this is not your dentist, it should be. i agree with that statement in spades! think about it. have you ever seen reviews like this for any other establishment? you folks should just concentrate on making each other miserable and leave the rest of the world alone.
01/08/2011Provided by Citysearch -
The procedure was fine and folks very nice. But then they lied to me and told me my wife had approved a $100 charge for changing the appointment. She never did. I paid it, not thinking they would lie. And then they refused to refund it when I complained. Not good folks. I would have trusted these people and had more work done there, but not now.
Have been coming here for close to the past year and can gladly say each time I come there is no 15-min wait in the lobby. I am seated in the chair as soon as I arrive and they even ask if I would like to watch a movie or listed to music while the work is being done.
The staff is very professional. My no fault of my own I was 15 min late but they did not miss a beat. They were quick to sit me down and get started. The office is high tech and I watched a movie for the time it took to whiten my teeth. My teeth look fabulous. I cannot recommend them any stronger. I would us them again and I will refer them to others.
The staff at Uptown was quite pleasant and through when I came for the ZOOM treatment today. I was given a phone call reminder and directions a day before. They explained the procedure in detail and answered all of my questions, I even got to watch the movie of my choice from their listing. Great experience and I will definitely recommend to my friends and family members.