United VTR Service
2031 Southwest Fwy, Houston, TX 77098
|Mon - Fri:|
Professional Factory Authorized
I wrote a review on 7/31/17 and I can't seem to edit it. I complained about the service my 89 year old father-in-law got on his tv repair. Tom called me and we came to an agreement, I'm now a satisfied customer. A good company is measured by how it handles complaints and I'm satisfied with the results, Thanks United VTR.
Repair on 12 year old big screen Mitsub1shi was outstanding. Pick up and deliver was a god sent. I talked to 3 other repair shops before contacting United. All were not interested indicating the set was to old and parts were no longer available. United fixed the set and saved me from buying a new TV. I would highly recommend their service.
I was having issues with my son's playstation which was out of warranty. Tom is a wizard. He couldn't guarantee up front that it could be fixed and I might be risking the diagnosis fee but he pulled through found the defective part. It was much cheaper than replacing it!
Fantastic work. Fixed my DLP 65" tv in 15 minutes. diagnosed problem, rapid repair, friendly service. Tom Phan, the owner, came himself and did the work. Beutifully done. TV was embedded in a solid stained wood built-in cabinet. No scratches or dings! Fantastic! Best repair job to date!
06/24/2012Provided by Citysearch -
In a throw-away era, how great is it to find skilled technicians that can bring your favorite electronics back to life at a reasonable price. Thom and United VTR successfully repaired my Outlaw Audio A/V receiver a few months ago, and it has been working flawlessly ever since.
I chose to repair my old receiver because I love its sound, didn’t have the time to research a new model, and just couldn’t see throwing out an otherwise well-built product. Frankly, repairing is not always as cost effective as buying a new product, but for higher-end items, it can help keep your costs down. Much of the cost to repair my receiver was for parts. My receiver had a problem with one of the output channels being intermittent. It ultimately required a rebuild of some of the circuit boards. As others have mentioned, there is an inspection fee that is only waived if you opt to have your device repaired. This is only fair as it takes several hours to disassemble and diagnose. United VTR is a very reliable shop and I highly recommend their services.
I have to say this guy makes it happen, I needed to mod my vid cam with a mic jack for a $300 mic I had just bought. I needed it done that day! I brought it in and bam 4 1/2 hours later it was ready to roll. I made my appointments and was more than happy with the end result. I did pay a steeper price for the rush, but when every other electronics shop told me it couldn't be done, he did it and well. Bravo to VTR, its an hour drive, but this is where I'll go from now on when I need difficult mods done. twenty thumbs up!
Outstanding job, great service, honest price, good center location. Tom has been in this business for 37 years. He is also an electronic engineer from Osaka University in Japan since 1976. We would recommend this company Hightly and will use him again for any electronic repairs. Thanks for fixing my TV so fast. Mr. Paul Alien
02/21/2012Provided by Citysearch -
Outstanding job, great service, honest price, good center location Tom has been in this business for 37 years. He is also an electronic engineer from Osaka University in Japan since 1976. We would recommend this company Hightly and will use him again for any electronic repairs Thanks for fixing my TV so fast Mr. Paul Alien
Mr. Tom Phan is both owner and engineer. He got his degree from Japan in 1970's. I was very happy with United V.T.R's service. Tom was courteous and he is a very experienced and knowledgeable television repair man. I got my Toshiba TV fixed in 72 hours with reasonable repairing fee. He did an excellent job and promised never bringing back broken TVs to the customers. I will definitely be going back in the future for any needed TV repairs. I highly recommend this service to anyone in need of television repairs.
08/08/2011Provided by Citysearch -
My TV went out on Friday, unexpectedly. I contact a couple of TV Repair shops in the area. However, none was as professional as the owner Mr. Tom Phan of United V.T.R. Services, Inc.
He could see that I was really needing to get my TV repaired ASAP. He picked up the TV on Friday afternoon took it back to his shop and called me back with was going on wit the TV. He let me know he had to order the part and he did on a ""RUSH"" and let me know he would have the TV back to me on Monday afternoon, and I am happy to say he delivered it back to me right on time and it works like new.
I would recommend his company to anyone that needs a TV Repairman.
That's awesome service.
I was very impressed with United V.T.R's service. It was prompt and courteous, Mr. Tom is a very experienced and knowledgeable television repair man. He did an excellent job explaining the repairs needed for my television, and I will definitely be going back in the future for any needed TV repairs. I highly recommend this service to anyone in need of television repairs.