Texas Eye Center
11660 Westheimer Rd Ste 125, Houston, TX 77077
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I took my whole family here to have our annual eye exams done and I am beyond impressed! Dr. Moses also did high tech testing on me in particular and until then I had no idea Im in a danger zone for glaucoma. No eye doctor has ever offered me this service before. Also, I was very impressed with the vast variety of frames he has for eyeglasses. My children were able to pick their own personal style and werent forced to chose between 2 or 3 choices. I also loved how patient and professional his staff was. It took me about 30 minutes to get my contact lense in and they were very patient and offered me different tips and tricks to get it right. I will only come to see Dr. Moses at Texas Eye Center and bring my family along as well. Dr. Moses is very thorough, and listens and explains every detail of the exam. Great customer service, variety of designer frames, and excellent staff!!!!!
I have been a patient of Dr. Moses for quite a few years. His new office is GREAT!!! The staff makes you feel at home. I would definately recommend anyone i know who needs eye care to him.
And for the guy below TECHNICALLY YOU'RE supposed to know the details about YOUR insurance. If you know you have a high deductible then you should know you have to meet that deductible REGARDLESS before your insurance pays for ANYTHING! Your co-pay kicks in once your deductible has been met! It's your job to always double check anyway i've had my fair share of insurance providing incorrect information at times. I think you're just mad at yourself buddy!
First visit for basic eye exam was good only until the next visit when the doctor asked us to get the allergy test. I was told that the charges will be covered by my insurance although I told them I have a high deductible limit. The front desk receptionist checked our insurance and made a few calls and said that we just had to pay only 30 dollars. Only to our surprise next month we were asked to pay $ 125 as the insurance refused to pay them.
It just does not feel right to keep the patient uninformed and lure him to get the services based on false (wrong) information. When i called later to resolve the issue..they said sorry we cannot do anything since the service has been provided and signed the documents now you have to pay $ 125.
Total disappointment especially when we are new in the states.. feels like we were looted and ripped off.
Advice: make sure that you get everything sorted out before you take the services. I am definitely not going there again.