Suwa African Hair Braiding
12579 Richmond Ave Ste 400, Houston, TX 77082
(832) 328-0100Add Hours
(I am active duty Air Force) On leave I decided to get my hair braided. Of course, so it can be much easier to manage. They did a wonderful job on my hair but the service was horrible! So horrible that it took away from the work they did. I was there from 1pm till pass 11pm.. They were not at all consistent with doing my hair. It had a total of 5 people at different times on my head. An at times I was just sitting there with no stylist braiding my hair. It had customers that came after me YET left before me.(Getting the same hairstyle). Never again will I go here. It is really sad that the level of unprofessionalism is in business. Needless to say , lesson learned.
My experience at Suwa's was wonderful. I'm a conservative control freak and they not only delivered great service, but they were friendly and courteous. Her staff was extremely nice and very respectful of my time. I wasnin and out at the time promised with gorgeous braids to boot!
Thanks Ammena and Bintu!
I spoke with the ownner via FB a few days before making the appointment. I sent her a picture of how I wanted the ends curled, the length, as well as the length and was quoted $180. I get to the shop and am immediately talked down to because my hair is natural (it was blown out and of course in an afro because of that). I can't at least six times that I was told that my hair was nappy from the moment I walked in and throughout me getting my hair done. Now, I don't really care about what they had to say about my hair because I know that at only 4inches the thickness is a bit intimidating. Anyway, I talk to the receptionist and she acts as if she doesn't understand how I came up with $180 because she claims that they are never that price. Asked her to pull up the FB conversation, which she does, and then she says "No, that's wrong. She didn't mean that..." Really? So I approach the owner (recognized her from FB) and asked her why the price jumped so high when she promised me it would only be $180. Then she says there was a special going on that took $20 off the $200 price...which didn't make sense. They were telling me to pay $220, but if the normal price is $200 and $20 off of that is $180...where is $220 coming from? So I said alright, I would pay $220 BUT the twist now have to be JUST like the picture I showed including the very small size (I was looking to get a medium size twist) and they agreed. That problem was out the way.
Then came the girl was a blow dryer telling me to straighten my hair -_- I just sat there until finally another girl came up and told me they hated the hair I had because it was the cheap version of what I should have bought, which they convienently had for sale at $10 a bag...
I said, no thanks, already bought hair so let's get started. The girl who couldn't stop singing started and after awhile an older lady came in and that's when I first started becoming frustrated. Up until her arrival none of the other things bothered me. I wasn't fazed. But then this rude behind woman comes in and starts loud talking about my choice of hair and how she hates the colors I chose (It was nothing but 1B's and 2's -_- ). Just clowning for no reason. Then she comes to me and starts talking about my hair AND the synthetic hair...I was bout done. She was working all the nerves I have.
Throughout the entire time she was talking down on my hair, saying stuff like "It's so nappy, you should perm it." and "Next time, don't come without straight hair." Mind you, the receptionist reminded her twice that most natural hair gets big when blown out unless you flat iron...but I guess she ain't care about that.
She would come and go, which was fine by me because the other girl (the singer) was pretty nice and a very fast braider.
Basically, that one woman made the whole trip irritating. I actually LOVED my twists and would love to have them touch them up, but I do NOT want that woman near me.
They need to tell her that having a stank attitude is not the way to keep people coming back.
They do good braids, but the level of professionalism needs to improve. Braiders are constantly texting while braiding, sometimes stopping to text instead of braiding. One braider was inappropriately dressed, wearing a c-thru black shirt with a black and red bra showing. Suwa Braiding is the best place to go in Houston, but Suwa needs to establish rules for her workers.
If you want the best braids or weaves, go to Suwa. She is the best and I have been going to her for the past 3 years. Not only is she a perfectionist, she is a true professional with decades of experience in African braiding, and her prices are very reasonable. For natural looking weaves you need go no further, Suwa is the best.
I visited my Sister-In-Law in Houston and she took me to her favorite and only hair dresser of 3 years, Suwa African Hair Braiding. I was only there for 2 days but was able to be squeezed in, had my old weave from PA taken off, my hair rinsed, conditioned and brand new weave (bought from them) put on me again...all in the name of customer service and professionalism. This is your one stop shop for hair, weave and braids. They have the best team ever. Prices are off the hook...SO reasonable!!! Loved it at Suwa Africa Braiding and would absolutely visit each time I am in Houston, Texas!!!