1200 Mckinney St, Houston, TX 77010
Worst Service Ever!! My wife and I, with another couple, went to Strip House to celebrate her birthday Saturday night (1/28/12). All I heard about last year was this wonderful restaurant she and her friends go to when they're in Las Vegas (5 times), so I was excited to finally find out what the fuss was about. We had a 7 pm reservation, spent about 30 minutes talking and reviewing the menu. We ordered appetizers, half way thru them, we ordered our main entrees. We waited...and waited...and waited -- NO FOOD. We finally asked the distracted waited to check on our food, he came back to tell it will be out soon. Every table around us received their food, including the 9 patrons who were seated about an hour after us, so we requested to speak to the manager. Once he finally arrived, we expressed our concerns about our order, which he agreed to check on. He came back to tell us our order was delayed because we ordered our food late. At this time we were extremely disappointed with the service, so we decided to leave around 9 pm. I'm uncomfortable with using the RACE card, but we were the only African American patrons in the restaurant and we were the only patrons who didn't receive their food. I don't know if race was a factor but it certainty had a BAD SMELL. As we were awaiting on valet to bring our cars - the manager came out to let us know our food had been delivered and would we consider coming back in. Needless to say - we left and have no plans to ever return. My wife and I go out to eat - two to three times a week, and find dining at least twice a month. The Strip House had the worst service we've ever experienced, I can't comment on the food, since we never got the chance to eat - unless you count the appetizers.
01/30/2012Provided by Citysearch -
My wife and I, with another couple, went to Strip House to celebrate her birthday Saturday night (1/28/12). All I heard about last year was this wonderful restaurant she and her friends go to when they're in Las Vegas (5 times), so I was excited to finally find out what the fuss was about. We had a 7 pm reservation, spent about 30 minutes talking and reviewing the menu. We ordered appetizers, half way thru them, we ordered our main entrees. We waited...and waited...and waited -- NO FOOD. We finally asked the distracted waited to check on our food, he came back to tell it will be out soon. Every table around us received their food, including the 9 patrons who were seated about an hour after us, so we requested to speak to the manager. Once he finally arrived, we expressed our concerns about our order, which he agreed to check on. He came back to tell us our order was delayed because we ordered our food late. At this time we were extremely disappointed with the service, so we decided to leave around 9 pm. I'm uncomfortable with using the RACE card, but we were the only African American patrons in the restaurant and we were the only patrons who didn't receive their food. I don't know if race was a factor but it certainty had a BAD SMELL. As we were awaiting on valet to bring our cars - the manager came out to let us know our food had been delivered and would we consider coming back in. Needless to say - we left and have no plans to ever return. My wife and I go out to eat - two to three times a week, and find dining at least twice a month. The Strip House had the worst service we've ever experienced, I can't comment on the food, since we never got the chance to eat - unless you count the appetizers.
04/11/2011Provided by Citysearch -
The food is sensational. Absolutely second to none. However.... the AC has been broken for YEARS? has anyone else gone to the strip house Houston in the summer time? the servers are literally dripping sweat. Why can they not afford a new AC? My server told us they are under chapter 11 and actually had their CAPPUCCINO machine repo'ed out the front door. HILARIOUS!!!! wine list is skimpy but solid. Why do the forks not match? why was my table served mismatching wine glasses? management needs to get it together BIG TIME. Besides that.... service is excellent, atmosphere is stellar and the food is masterful.... so... close..... to greatness
08/08/2010Provided by Citysearch -
This is by far Houstons best steakhouse. The Service is wonderful and the chef prepared meals is second to none. The bacon appetizer is wonderful and a must have. Never dissapointed and cant wait to go back !! The caviar baked potato is a must order also. Finally the wine selection is great and price great.
07/28/2010Provided by Citysearch -
I absolutely think this is one of my favorite steak houses in Houston. Such an artistically interesting concept and the food is magnificent. For starters we had the bacon salad. Hands down the best bacon I've had in a LONG time. It was fat, juicy, and fully of flavor.
My husband and I both ordered a New York Strip and a Bone-in Ribeye, which came out gorgeous and cooked to perfection. For sides we had the black truffle creamed spinach, the creamed corn, and one of our favorites, the Romanov potatoes. The creamed spinach had such a pungently good flavor that matched the taste of the steaks. Each entree also came with grilled garlic - YUM!
We finished everything with the 24 layer chocolate cake, which basically put us into the best food coma we've had in a while.
I love the ambiance of the old photographs from twentieth century Europe -it reminded me of sitting inside the Zumanity Cirque du Soleil show and eating the prized meal of the day. Everyone there seemed to be enjoying themselves there and we were definitely very well taken care of by the staff.
07/13/2010Provided by Citysearch -
I was privledged enough to attend a tasting of some of the Strip House's new menu items with the CitySearch Dictators last month and was not let down. Their delicious steaks are aged for 24 days. Lightly covered in salt and pepper they cook the steaks at 1800 degrees F and then let the meat rest for 2-3 mins to allow themeat to sitand reabsorb the juices. The result is perfection!
The Strip House even offers a 24 layer chocolate cake, that is featured on the television program, the Best Thing I've Ever Eaten. I will say that it is certainly good, but I am still searching for that cake personally.
Other new items of interest were the crab cakes, the sliders, the sprig rolls, and the grilled tuna. I will hav to go back to this wonderfully decorated establishment in order to check out the bar as well as some of the classy pictures on the wall.
They have been in the same location for five and a half years and offer complimetary valet parking for paying customers.
01/09/2010Provided by Citysearch -
My boyfriend and I have visited the Strip House several times and always leave impressed. Truly one of the best steaks I have ever had and the Blue Cheese fondue is a must! The service is always wonderful and the waiters are very informative. We always have a great experience and the Strip House is a must try and least once, especially for steak lovers
03/26/2009Provided by Citysearch -
How can they seriously charge $4 for Diet Coke and $14 for house Cabernet. That's despicable. I also happened to have a $100 gift certificate that I tried to use, but ""it has no cash value"", which means I had to spend it all at one time instead of $50 for one visit then $50 for another. Very poor form on their part. Needless to say, I'll only go one more time, to use the gift certificate, then no more.
03/22/2009Provided by Citysearch -
Took my husband here for his birthday after hearing/reading the great reviews and was severely disappointed. First, the valet was $7. Valet should always be complimentary, especially when you're shelling out $200+ for dinner and when you don't have a choice.
The ambience...The place tries very very hard to be posh but falls short everywhere. The best they could come up with is the opulent-looking velvet wallpaper. The rest is a bit schizo, trying to be both hip and modern and classic steakhouse at the same time. There are red leather booths, but they're cheap and uncomfortable. The crowded table setup, and substandard furniture reminded me of a strip mall mom&pop and left no room for intimacy...we could hear the conversations of both the table right next to us, and the one 2 tables down.
Onto the food...I ordered the foie gras to start and was served a large, cold, unrecognizable tube of paste served on a whopping king size bed of straight-out-of-the-jar dates, with a plate of extremely large baguette. This place needs to take a serious lesson in SUBTLE foie gras, from the venerable Cafe Annie, where foie gras is always done right. The green beans were completely undercooked, and my snapper, which was just decent, was served on some sort of frothy green liquid. This place is all about gimmick and needs to spend more energy on creating good food. The steaks are all ridiculously overpriced. It's like they're trying to convince you they're good just through the price (not through the taste). I don't mind paying a high price for a good cut of meat, but for the mediocre skills of the chef, it was nothing short of presumptuous.
The service. Decently attentive, but not polished. There were complimentary shot glasses of soup and pecan praline from the chef, but both were served flippantly. The service, like the food, reminded me of Outback Steakhouse pretending to be a Mark's.
And to round off the evening, when we went to retrieve our car, the valet left our keys in plain sight on the valet stand, while both he and his partner left for 5+ minutes. Very agitating.
If this place was a $ or $$, I would probably give it a 3 or 4 star, but considering the price you pay, the overall grade is 1 star.
03/05/2009Provided by Citysearch -
I dined here on February 23 and would recommend this establishment to my closest friends and relatives. My out of state guest and I were served by David, who was friendly without being familiar, and attentive without being intrusive. He epitomized the caliber of staff one hopes for and expects in a fine dinning establishment. My guest and I each enjoyed a 10 oz petite fillet cooked to our specific tastes and served at optimum temperature. I had the Caesar salad and my guest the mixed greens salad. Both salads were expertly prepared with very fresh ingredients and arrived with a compliment of breads. For sides I really enjoyed the Romanov Potatoes (It was like a big puff of fluffy scalloped potato with cheese) and my guest the garlic green beans which were crisp and delicious. The ice cream desert was billed as hand made, implying ""in-house"". Even though it was premium quality I have my doubts as they tasted like my favorite Blue Bell flavors.
Dinner was served with a bottle of Faust Cabernet Sauvignon. I don't remember the year. It was what one would expect at $105.00 a bottle and I returned home with the re-corked bottle.
I've had the pleasure of dining at the strip house several times. Each of the dinners there were absolutely fabulous. Furthermore, dinner service was impeccable; the wait staff is like a bunch of ninjas...you never know who just helped you, but you knew he was there :) Not to mention, the sommellier was extremely knowledgable and recommended an excellent bottle of wine that was far UNDER my budget (and Im a wine snob). HOWEVER, I will say that I ate there for lunch yesterday and the food was on par with the norm, which was very good, but the service was terrible for the price you pay. Lunch for 3 of us without alcohol was nearly $150. For that price I would expect to have much more attentive waiters and the food should not take as long as it did to be delivered. Personally, due to the great experiences Ive had for dinners there, I will give lunch another try. If it is not better, I will come back and suggest skipping lunch at the strip house and just go there for dinner.
My wife and I went Saturday night for restaurant week and ordered the filet with a ceasar salad. The food quality and wine was good, but the portions were ridiculously small. We knew the filet was 6 oz. (although mine was much smaller than my wife's), but the size of the salad was a joke. A few bites and it was gone. Also, the steak came with creamed spinach and it was only a couple of tablespoons spread around the steak. No potatoes or anything else to add substance. In addition, the service was terrible, the food was just ""dropped off"" without any conversation and we were not even asked if we wanted coffee before the dessert was also simply ""dropped off."" When I called the next day to tell the Manager, Fred, about our experience, he offered us nothing; which just completed the whole experience.
08/12/2008Provided by Citysearch -
The Strip House was fine, but, in my estimation, isn't worth revisiting. There are much better places to get steak. Also, the Caesar salad was terrible, the beet salad was middling, the ""truffled"" spinach hadn't even a hint of truffle. The meat was fine, but my wife's steak had pleasant charring while mine did not. The dessert was pretty horrible. But I liked the decorations.
07/12/2008Provided by Citysearch -
I had dinner here on Thursday & was disappointed w/ most of the dishes. My friend & I shared the lobster bisque for our appetizer. My friend thought it was one of the best she's had. I thought the flavor was there, but needed more texture. My friend & I both had bone-in ribeyes for our entre. It was bad. I was very disappointed as I've only heard great things about the steaks here. Both of our steaks were very dry although they were cooked medium. My friend sent hers steak back & I was on the fence about mine back. I've only once every sent a steak back. I had about half of my steak & left the rest since it wasn't worth eating. My friend & I both were disappointed in our salad & garlic fries also.
07/02/2008Provided by Citysearch -
I have dined at Strip House several times and it has always been on my Houston favorite list. On my most recent visit I ordered the new bacon appetizer which was delicious. A special summer wine list was also new that had really great deals on some great wines. My NY Strip was cooked perfectly as usual but I was a little disappointed that the clams appetizer was no longer on the menu. Service was attentive and pleasant and the manager gave us a $7 credit on the bill for the valet charge. It was nice to see the added extras that were provided in a time when everything else is getting more expensive.
06/08/2008Provided by Citysearch -
Very marginal at best. We went there on a Sunday evening and it was fairly deserted. Snooty waiter. Ordered a Heineken Light and they did not carry it. Lobster linguini bland. Stek charred on the outside but fairly good. Desert horrible-creme brulee and profiteroles. With all the other steakhouses in town. this place will be gone in a year. The ambiance and decor are pathetic. What's the theme?
05/27/2008Provided by Citysearch -
If you like an overpriced steak that tastes like it was drenched in movie theater butter- go to the Strip House. I had heard such great things about it, my boyfriend took me there for my birthday. I was very disappointed. The butter taste was so strong, I couldn't even tast the expensive fillet. This chain myst get by on the burlesque theme and name-definitely over-hyped. There are much better places in Houston to get a good steak!
05/19/2008Provided by Citysearch -
Opening a steakhouse in Houston, TX is sort of like skinny dipping with swimsuit models - you better be sure of what you got! These steaks are good but not great. There are well spiced and cooked but are charred on the outside. This could be impressive if it wasn't for the other dozen steakhouses in town that are absolutely stellar! The pictures of vintage girls are spectacular and innovative. The filet is a great choice and the spinach is great - not $12 great but great none-the-less. Wine selection is a little lacking but it probably didn't phase the prom crowd that found it's way into the place during the late spring. In short, this is a great restaurant but has to much competition in this town to truly stand out.