5215 Richmond Ave, Houston, TX 77056
|Mon - Fri:|
Phone: (713) 622-3171
Fax: (713) 622-3171
Steve's Automotive by the Galleria - Bosch Car Service
Steve's Automotive by the Galleria
Awesome and Honest! I had another auto shop tell me I had to get over 300$ in repairs done in order to get my check engine light off. I came to Steve's , where they ran a complete diagnostic check free of charge and it was simply due for an oil change. Furthermore, once I was there they gave me a free ride to and from work even though I was a fair distance away. Overall, the service was awesome and above all they were straight up and honest with me. Later i brought my girlfriends truck in, and they were able to explain everything in understandable terms and helped me get her truck fixed at a reasonable rate, and less than the 2 other places where i got estimates. I would highly recommend Steve's Auto for anyone that values honesty and customer service.
My car is a luxury import and most mechanics don't work on them and if they do they charge an arm and a leg for it. Steve's is much more reasonable. Even though the part my car required last was 90% of my bill and a great deal of money, I wasn't price-gouged. The factory part was just as much online and many other mechanics were going to charge me much more for it. As for the labor, the guys at Steve's are always pretty quick, I haven't had any problems with their work, and honestly they could charge much more for what they do like the other guys around town. I love taking my car the Steve's , they take care of my car really well and get me out quickly.
Steve's is so convenient - and they're friendly and fast. I've had them do everything from oil changes and state inspections to tire patches and alignments. They worked on my previous domestic economy vehicle to my current, import luxury vehicle. They are affordable and I trust them. Being a female, I've had other repair people try to upsell me on services and products that I probably didn't need - Steve's has never done that to me. I completely recommend Steve's Automotive!!
OUTSTANDING service! Another auto shop said that I would have to spend $900 on my ignition replacement and said I had a ton of other repairs that needed to be done. I took it to steve's for a 2nd opinion. He not only did it way cheaper, but said that three of the other 5 repairs were not real. I will always come back to Steve's Auto Repair. It's hard to find a reputable shop. I'm glad I found them.
I have taken my car to Steve's for years and have gotten nothing but great service. Many times, I see that I need an oil change or an inspection and I pull in and they get it done. If they are busy, they'll tell me approximately how long the wait will be. Yeah, they may be a little pricey but comeon, they're a mechanic. This is your car. It's worth it to invest money in your car to make sure that it is running for a long time. I used to bring my car somewhere else and spent thousands of dollars thinking I was getting it fixed and it ended up in worse shape than it was in before. I like the peace of mind that I get when I leave Steve's and that's why I will continue to bring my car here.
This is a very convenient shop to access in the Galleria area for oil changes, brake checks, inspections, and all sorts of other necessary engine work. Steve and Hector are both very helpful, honest, and friendly. I've never had any trouble getting my car looked at in a timely manner. It's usually an in-and-out sort of experience.
09/14/2011Provided by Citysearch -
I discovered Steves one day when looking for a good shop. I rated Steves good because they were staffed well and it was clean. Both factors are a decent way to judge without using them yet. I started small untill I could see if I could trust them They finally got to do a major repair of replacing the Rack and Pinion. It took the 4 days to return the vehicle. Just a little over a year later I was in for an inspection and was informed that the rack and pinion was leaking. I said if it is it's your fault for using inferior products. I suspect they are using rebuilt and charging new prices plus labor. They refused to honor the 1 year warrenty because it was 2 months over. Next I took a 40 year old classic in to have an inspection. They have inspected this multiple times and nothing has changed except upgrades. I was told that the vehicle failed because the parking brake wasn't working and a light in the dash was out. I said adjust the parking brake and replace the bulb. They said that the adjustmet would be $49.00. I said fine. They proceeded and couldn't get enough tension and told me it would need a tubular spacer for $40.00 more dollars. I hit the roof and they quickly backed down. Bottom line in my accessment....OVERPRICED, nasty attitudes by all involved. They have seen the last of me. I was going to send a letter to the owner but I decided not to, he wouldn't post it anywhere like he does with ALL the GREAT reviews.
Sorry Steves, you need to start treating people as friends instead of cash machines.
PS: ALL the good reviews are most likely Steves employees posing as satisfied customers
08/25/2011Provided by Citysearch -
Beware of Steve's Automotive. They are rip-off artist and will prey on unsuspecting folks. You will pay for more than needed and then some!
Took my 2002 Honda Civic company vehicle to Steve's Automotive for a head gasket replacement since the cooling system was being pressurized by combustion gasses. They called me later on that day to tell me that the bottom end of the engine is knocking really bad and that they can sell me a replacement engine. I don't think so! The car ran fine and there is nothing wrong with the bottom end.
I arrived at their place to look at my car. I disputed their claim and once they realized that I am a technician and know engines inside out, they tried to cover their tracks.
Steve, the owner, refused service to me with the head gasket job until I got a second opinion from somewhere else. He had a very bad attitude.
I took my vehicle to a Honda dealer and they inspected the motor. They acknowledged that the bottom end is perfectly fine. I went ahead and let the dealer do the head gasket job and have told my company to keep all of our fleet vehicles that normally get serviced at Steve's Automotive to stay away from them. They have lost many loyal customers today.
06/14/2011Provided by Citysearch -
Honest Mechanic & Fair Prices I have a 2000 Toyota Sienna, i have been visiting Steve Automotive and doing all my maintenance work, freindly right to the point always tells me what is nessesarry first, The cost is reasonable and the owner worked always to make sure i understand all what is done to my Van, and gave me a tip on how better to take care of my vehicle. They also have a cash back program so I got money back on a credit card that I can use for anything i need on my next service. i will recommend Steve Automotive to anyone that wants there work done right.
06/07/2011Provided by Citysearch -
They do it Right Steve is a great guy,he actualy went out of his way to make sure the repairs are done right, he uses factory parts and make sure the car is diagnosed right the first time. I don't mind paying for his hourly rate when i know it's going to be done right the first time, instead paying cheaper rates and be stuck somewhere in traffic in the horrifying heat. Yes i recommend anyone to bring their cars to Steve Automotive.
06/01/2011Provided by Citysearch -
I am happy to have found steve automotive, it is winter time and if it wasn't for steve staff that were kind to tell me to do a flush and change my antifreeze i would have been in troulble like my friend that went to dallas and it froze and his engine block craked, and now he has to spend $4500.00 to fix his car in a small town god knows when he is going to get his parts. sometimes parts may look good but need replacement, so spend a little now instead of an arm and a leg later. Happy Customer.
05/24/2011Provided by Citysearch -
Being a state recognized auto repair facility & emmissions repair facility, it a double wamer. Got my state inspection and they gave me free 14 point inspection. ""BEST IN TOWN! I am very pleased with the work Steve and his staff preformed on both of my cars. I took them my wife car and he located the problem, and didnt mind telling me about ways to save me money. He was very honest so I decided to bring my BMW and they did a great job.
05/20/2011Provided by Citysearch -
Great service, good prices -- overall great experience. I have been coming for years and would not trust any other shop to touch my car. I don't know why men and women complain about car prices. Cars now-a-days are so technical -- if you don't like their prices than you're more than welcome going some where else cheap to save a buck and have more headaches along the way. Women also complain about being cheated because they're women-- if that were true than why does Steve hold ""Women's Car Care Clinics"" free for women helping them know basic parts of a car? Come on people - stop defaming others because you didn't get your way. This is a great store and will continue to recommend others to come here and would never take it elsewhere.
05/04/2011Provided by Citysearch -
My tire warning light came on and was beeping like crazy. I know NOTHING about cars, so I didn't know if my tire had a hole in it, or what. I don't even know how to put air in my tires. I went to Steve's to see what the deal was, and it turns out it was just low on air. No holes! I asked what the charge was for checking it out and putting air in and they said it was complimentary.