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Steve's Automotive

Map & Directions
(31 Reviews)

5215 Richmond Ave, Houston, TX 77056

(713) 622-2588

CLOSED NOW
Today: 6:45 am - 7:00 pm
Tomorrow: 6:45 am - 7:00 pm
28
YEARS
IN BUSINESS
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
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BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Extra Phones

Phone: (713) 622-3171

Fax: (713) 622-3171

Services/Products
No Diesel
Payment method
check, all major credit cards
Neighborhoods
Uptown-Galleria, Westside, Great Uptown
AKA

Steve's Automotive by the Galleria - Bosch Car Service

Steve's Automotive by the Galleria

Other Email

Categories
Auto Repair & Service, Alternators & Generators-Automotive Repairing, Auto Engine Rebuilding, Auto Oil & Lube, Auto Springs & Suspension, Auto Transmission, Automobile Air Conditioning Equipment-Service & Repair, Automobile Electric Service, Automotive Tune Up Service, Brake Repair, Emissions Inspection Stations, Fuel Injection Repair, Radiators Automotive Sales & Service, Steering Systems & Equipment, Windshield Repair

Reviews

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Micah O.

07/27/2018

Overall

Diana Santana always greets everyone with a cheerful smile and is a wonderful pleasure. Steve's Automotive always delivers great service to my car.

Ashwin D.

07/20/2018

Overall

Diane and Chris were wonderful with me today they answered all of my questions thoroughly and were extremely helpful. I will definitely recommend Steve's to my friends & family!

Saru W.

04/13/2018

Overall

Awesome and Honest! I had another auto shop tell me I had to get over 300$ in repairs done in order to get my check engine light off. I came to Steve's , where they ran a complete diagnostic check free of charge and it was simply due for an oil change. Furthermore, once I was there they gave me a free ride to and from work even though I was a fair distance away. Overall, the service was awesome and above all they were straight up and honest with me. Later i brought my girlfriends truck in, and they were able to explain everything in understandable terms and helped me get her truck fixed at a reasonable rate, and less than the 2 other places where i got estimates. I would highly recommend Steve's Auto for anyone that values honesty and customer service.

Dannette P.

01/04/2018

Overall

Just wanted to note, not less than a week after I got my annual state inspection here. Steve's Automotive sent a personalized Thank You card with a discount card on future services. A+ Customer Service!!!!!!

Fay E.

12/29/2017

Overall

These guys were pretty good. Just dropped by to see about getting my A/C serviced. Took less than a hour and cost less than they quoted me. Comfortable and clean place to waiting area too.

Aaren P.

12/21/2017

Overall

My car is a luxury import and most mechanics don't work on them and if they do they charge an arm and a leg for it. Steve's is much more reasonable. Even though the part my car required last was 90% of my bill and a great deal of money, I wasn't price-gouged. The factory part was just as much online and many other mechanics were going to charge me much more for it. As for the labor, the guys at Steve's are always pretty quick, I haven't had any problems with their work, and honestly they could charge much more for what they do like the other guys around town. I love taking my car the Steve's , they take care of my car really well and get me out quickly.

Sri F.

12/13/2017

Overall

Great quick service. Simple repair. Windshield wipers. Loll Very friendly. First time customer. I would come back. Plus convenient and close to work. Nice reception area. Coffee sifts drinks and tv.

Garci N.

12/01/2017

Overall

I went to Steve's for an auto inspection. Everyone was nice and the service was done promptly. They even replaced the sticker for me which is not standard everywhere else.

April G.

11/15/2017

Overall

Steve's is so convenient - and they're friendly and fast. I've had them do everything from oil changes and state inspections to tire patches and alignments. They worked on my previous domestic economy vehicle to my current, import luxury vehicle. They are affordable and I trust them. Being a female, I've had other repair people try to upsell me on services and products that I probably didn't need - Steve's has never done that to me. I completely recommend Steve's Automotive!!

Patricia K.

11/09/2017

Overall

OUTSTANDING service! Another auto shop said that I would have to spend $900 on my ignition replacement and said I had a ton of other repairs that needed to be done. I took it to steve's for a 2nd opinion. He not only did it way cheaper, but said that three of the other 5 repairs were not real. I will always come back to Steve's Auto Repair. It's hard to find a reputable shop. I'm glad I found them.

Toshi S.

11/02/2017

Overall

I have taken my car to Steve's for years and have gotten nothing but great service. Many times, I see that I need an oil change or an inspection and I pull in and they get it done. If they are busy, they'll tell me approximately how long the wait will be. Yeah, they may be a little pricey but comeon, they're a mechanic. This is your car. It's worth it to invest money in your car to make sure that it is running for a long time. I used to bring my car somewhere else and spent thousands of dollars thinking I was getting it fixed and it ended up in worse shape than it was in before. I like the peace of mind that I get when I leave Steve's and that's why I will continue to bring my car here.

Carlv M.

09/22/2017

Overall
Expertise
Professionalism
Promptness

This is a very convenient shop to access in the Galleria area for oil changes, brake checks, inspections, and all sorts of other necessary engine work. Steve and Hector are both very helpful, honest, and friendly. I've never had any trouble getting my car looked at in a timely manner. It's usually an in-and-out sort of experience.

Shadetree

09/14/2011

Provided by Citysearch - 
Overall
Hold on to your wallet

I discovered Steves one day when looking for a good shop. I rated Steves good because they were staffed well and it was clean. Both factors are a decent way to judge without using them yet. I started small untill I could see if I could trust them They finally got to do a major repair of replacing the Rack and Pinion. It took the 4 days to return the vehicle. Just a little over a year later I was in for an inspection and was informed that the rack and pinion was leaking. I said if it is it's your fault for using inferior products. I suspect they are using rebuilt and charging new prices plus labor. They refused to honor the 1 year warrenty because it was 2 months over. Next I took a 40 year old classic in to have an inspection. They have inspected this multiple times and nothing has changed except upgrades. I was told that the vehicle failed because the parking brake wasn't working and a light in the dash was out. I said adjust the parking brake and replace the bulb. They said that the adjustmet would be $49.00. I said fine. They proceeded and couldn't get enough tension and told me it would need a tubular spacer for $40.00 more dollars. I hit the roof and they quickly backed down. Bottom line in my accessment....OVERPRICED, nasty attitudes by all involved. They have seen the last of me. I was going to send a letter to the owner but I decided not to, he wouldn't post it anywhere like he does with ALL the GREAT reviews.
Sorry Steves, you need to start treating people as friends instead of cash machines.

PS: ALL the good reviews are most likely Steves employees posing as satisfied customers

SSilver2K

08/25/2011

Provided by Citysearch - 
Overall
Beware of Steve's Automotive

Beware of Steve's Automotive. They are rip-off artist and will prey on unsuspecting folks. You will pay for more than needed and then some!
Took my 2002 Honda Civic company vehicle to Steve's Automotive for a head gasket replacement since the cooling system was being pressurized by combustion gasses. They called me later on that day to tell me that the bottom end of the engine is knocking really bad and that they can sell me a replacement engine. I don't think so! The car ran fine and there is nothing wrong with the bottom end.
I arrived at their place to look at my car. I disputed their claim and once they realized that I am a technician and know engines inside out, they tried to cover their tracks.
Steve, the owner, refused service to me with the head gasket job until I got a second opinion from somewhere else. He had a very bad attitude.
I took my vehicle to a Honda dealer and they inspected the motor. They acknowledged that the bottom end is perfectly fine. I went ahead and let the dealer do the head gasket job and have told my company to keep all of our fleet vehicles that normally get serviced at Steve's Automotive to stay away from them. They have lost many loyal customers today.

Tlilman

06/14/2011

Provided by Citysearch - 
Overall
Honest Mechanic

Honest Mechanic & Fair Prices I have a 2000 Toyota Sienna, i have been visiting Steve Automotive and doing all my maintenance work, freindly right to the point always tells me what is nessesarry first, The cost is reasonable and the owner worked always to make sure i understand all what is done to my Van, and gave me a tip on how better to take care of my vehicle. They also have a cash back program so I got money back on a credit card that I can use for anything i need on my next service. i will recommend Steve Automotive to anyone that wants there work done right.

audme2

06/07/2011

Provided by Citysearch - 
Overall
They do it right!

They do it Right Steve is a great guy,he actualy went out of his way to make sure the repairs are done right, he uses factory parts and make sure the car is diagnosed right the first time. I don't mind paying for his hourly rate when i know it's going to be done right the first time, instead paying cheaper rates and be stuck somewhere in traffic in the horrifying heat. Yes i recommend anyone to bring their cars to Steve Automotive.

Dann C

06/01/2011

Provided by Citysearch - 
Overall
Happy Customer

I am happy to have found steve automotive, it is winter time and if it wasn't for steve staff that were kind to tell me to do a flush and change my antifreeze i would have been in troulble like my friend that went to dallas and it froze and his engine block craked, and now he has to spend $4500.00 to fix his car in a small town god knows when he is going to get his parts. sometimes parts may look good but need replacement, so spend a little now instead of an arm and a leg later. Happy Customer.