South Main Clinic
12333 Main St, Houston, TX 77035
Phone: (713) 729-7603
Phone: (713) 283-9001
Fax Number: (713) 729-7603
Fax: (713) 729-7603
South Main Medical Clinic
South Post Oak Medical Clinic
Taxis, John O, Do - South Main Clinic
South Main Clinic: Guillermo A Montoya, MD
Parking: Lot, Free
Wheelchair Accessible: Yes
I’ve been a patient at this location for 3 years. I chose it because of the flexible hours of operation. I called to ask if they could fill my blood pressure meds for two weeks due to my not being able to get there and the guy by the name of Christopher told me no I had to come in. Today I get there and was refused service because they wanted me to pay for my office visit. I have insurance and have never had to pay before. When asked why I was told it was the “estimated” amount of the visit. I informed them I had not had my blood pressure meds for 2 weeks and they didn’t care. Normally I am billed for my co-pay/deductible but today was different. Needless to say, I wasn’t allowed to see the doctor and didn’t get any medication. This place is not for working people with insurance....they are ideal for patients with Medicaid. Money is more important than your health. The doctor orders lots of test but never discuss it with you when you return. You could really go in and diagnose yourself and he will go with it as long as you pay for the office visit. That is, if you can get past the 2 goons at the window!
At first it was nice to go with my husband to his doctor, Because he forgets to tell the doctor things he needs to know. Plus the covenant location. Close to my residence.
Later visits slowly the attitudes changed. He wasnt given the full amount of his medication or he taken to much which ever the case may be it was enough, I called the doctors office to call in another script for him to take his medication. Who ever answered the phone told me " NO HE NEEDS TO COME IN AND TAKE HIS BLOOD TEST, AND WE NEED TO WAIT ON THE RESULTS FROM THE SPECIALIST. DID HE GO? I TOLD HER YES WE HAVE TO GO IN TWO WEEKS. WELL HE HAS TO WAIT TILL WE GET THE RESULTS BACK. I SAID HE HAS TO WAIT TWO WEEKS FOR HIS MEDICATION? SHE SAID I GUESS SO. I Told her Im going to take him to another doctor. She said alright and hung up the phone. I wasnt offered an appointment or anything just attitude My husband did go to take his blood test for his medication, but was still given an attitude.
I have been to this office twice.. first time I called the scheduler name Yvonne gave me an attitude advising me "this was my only option, did i want to schedule or not!"
I gave it a second chance.... I attended my appointment, she gave me an attitude in person!! then as someone passed by she changed her tone of voice! She does not need to work at this location as others also complained about her! Rude person to sick people!!