Soap Hand Car Wash & Detail- Houston
1801 S Shepherd Dr, Houston, TX 77019
No coupons available
Paid for an executive wash for the second time, and they never wash my car completely. Inside is always dirty. This time there was still dirt left on my car, and they cracked my windshield. No, the crack was not there before. They have horrible customer service, and I will not be back. He accused me of cracking my own windshield! Really? From the coffee shop next door? What motive do I have of cracking my own windshield? You will be paying for my windshield one way or the other.
They have also accused me of being racist when they themselves are in fact racist. So it is Ok for your Mexican (yes, Mexican) workers to call me a white b**** but let us just focus on the fact that I fired back at them. No thanks.
No accountability, no responsibility. I am offended, too! I am offended that you are so offended where you need to call me from a private number and bot reveal yourself. I am also OFFENDED that you broke my windshield and will not repair it. How offensive! Where is my safe place?
Please keep in mind that a MANAGER from this business has chosen to call me from a private number multiple times in a row and heavily breathe into my phone while I am at work. No apology for my windshield. No accountability. This is how they do business.
I was driving by the soap hand car wash on shepherd yesterday so I decided to give it a try... my experience here was probably the best I have ever had, from the time I stepped out of my door to the time I left! The manager was extremely nice, overly helpful as far as getting done exactly what i wanted to my car. The car looked practically brand new when they finished and i am now a very satisfied customer of soap hand car wash on shepherd. Thanks guys I really appreciate your excellent service and I look forward to seeing you again next week.
I usually get my car washed at splash car wash on shepherd, but here recently I have been very disappointed in their washes. The last 2 times I have been there it has been horrible. In your car wash right down the street and that it was fairly new so I wanted to give you a try... SORRY about my extremely dirty car by the way... but I ended up getting my car detailed with you and I must say you guys did an incredible job. I am extremely happy with you guys, you are definitely going to be a regular. Maybe you should send some of your guys’ splashes way and teach them how to treat the customers the way that your guys do and how to wash a car with the satisfaction that the customers deserve.
I love this carwash. They do a great job for only $30 I get the whole inside clean. They use high pressure air to get that junk that falls in between my seat and console that my hand cannot get to. My car comes out looking brand new every time. The workers and staff are so friendly. They even do a great job waxing and using clay bar to get all that pollution and dust that can ruin your paint. I learned the hard way... you got to only hand wash your car or else your paint gets ruined, especially black paint. Oh plus the waiting area is so nice and relaxing...they have free coffee and Wi-Fi. I highly recommend this car wash!
Nice management and they do a good job. Great place. The service is friendly and polite, and the product is great. They have by far the nicest waiting area to relax in while you wait for your car and free WIFI. I love this place and will come again and again
I'm real happy this location opened recently. I was a repeat customer at the Richmond store but this one is only a 3 minute ride from my house which is great. the customer service and washes are just as good as the ones at the Richmond , which is saying something. knowledgeable staff and a great wash team. if you're looking for a great hand car wash for a reasonable price, definitely check out soap
Went to soap after going to the beach. My car was filled with sand and dog hair. I had never been here before but decided to give it a try. I am really glad I did. They did a fantastic Job. The car looked great and all the people were very nice. The waiting room is great it has several tables and couches. They also Had a TV. Overall great place.