Smith & Wollensky
4007 Westheimer Rd, Houston, TX 77027
Smith & Wollensky Houston
Smith & Wollensky Steakhouse - Houston
Parking: Validated, Lot, Valet, Private
Bike Parking: No
Wheelchair Accessible: Yes
Cuisines: American, Steakhouse, Seafood
Alcohol: Yes, Full Bar
Takes Reservations: Yes
Outdoor Seating: Yes
04/25/2011Provided by Citysearch -
ROACHES ROACHES ROACHES ROACHES ROACHES.
We have there many times before with family and friends every time we were in Houston and for New Years Eve, thinking that was as very good restaurant, last Saturday, me and my family we seated close to the server station in the upper level, and a big roach come over the ""clean"" plates and napkins, was disgusting, I ask for the ""manager"" is a clown trying to be a manager and he never never offer me an apology for that situation, and he told me if I don't pay the bill he will call the police. Is that the right way to apology with your clients???? BE SURE THAT NEVER NEVER WE ARE GOING THERE, AND TO TELL ALL OUR FRIENS IN HOUSTON AND IN MEXICO THE KIND OF RESTAURANT THEY ARE!!!!
10/25/2010Provided by Citysearch -
The second floor is cozy because it's so cold it will freeze you to death and freeze your food before you can eat it. The bread was cold in the center of the loaf. I give it a 4. The baked potato is baked daily but hours before it's served to you. It arrived barely warm. I could not get the butter to melt on it. I give it a 6 and that's pushing it. I had to pick out the pieces of lettuce that had refrigerator burn, but what was left was not too bad so I give it a 7. The cook really knew how to cook the steak and I give him a 10, but the meat was not of the highest quality. I doubt that it was Prime. I even doubt that it was Choice. I give the meat an 8 and that is being kind. My wife and I hoped to have a good meal there but were very diappointed. I gave all of these ratings to the servers and all they could say was that they would tell the cook. They wanted my money and did not give a darn how they got it. If they don't get their act together, the market place will put them out of business and that will be a blessing to their poor customers. Now if you want to go there and get drunk and avoid the food you will probably do O.K. But I call that a BoozeHouse and not a SteakHouse.
10/19/2010Provided by Citysearch -
I've been here several times over the years. The crowd is older, and there is a crowd so get there early for a seat. I normally have fun here, but I think it's because I'm usually with fun company here. I have several funny friends who like it here.
The waitstaff is really friendly and courteous. The general manager is jovial, like it's his birthday and all of his friends (yourself included) showed up to throw him a party.
Their happy hour cookouts on Fridays in October are fun too. Their food is always prime fresh. They serve a colorful salad, bbq wings, thick sliders, grilled vegetables, chips & salsa, and an assortment of mini cupcakes. They have generous $7 premium vodka martinis, and they are very strong (just order one, really) and $4 wines. You will have to wait a bit too long for a drink. They also host gratis scotch tastings.
I prefer to sit inside in the bar area especially when the French doors are open. It's a little too dark upstairs in the dining area, but it's a good place to chat.
10/16/2010Provided by Citysearch -
Not comparable to NYC, this place will drag down the brand. Food quality low side of average - better steaks at Costco,. Preparation was not great, which made the quality issues worse and garnish was terrible. Waiter takes your order, some preoccupied guy that looks like he was just cleaning the kitchen shows up with the meal and drops it on the table without a word. Layout is a jumble, booths to an open terrace where people in T shirts and jeans are seated around couples in suits and evening dress. Pricing way to high given food quality, ambiance and indifferent (at best) service.
11/29/2009Provided by Citysearch -
Not really sure what ""vibe"" they're going for, but the host was really the only employee that I encountered who treated me like I was about to spend $75 on my dinner. The wait staff seemed too casual, forgetting to offer my table bread while the other tables all had a basket. My specific waiter made three appearances. 1) Take my order and suggest the most expensive of all items regardless of my questions about other items 2) Pops head in: ""You doin' OK?"" Thumbs up. Pops out. 3) After I flagged him down for my bill. Didn't thank me. Honestly didn't care if I had a good dining experience. But he sure liked watching whatever football game was on TV. For a meal that was ""good"" and service that was disrespectful, I see no need to return and support this business.
07/30/2009Provided by Citysearch -
I don't understand how so many people could rate this place 1 or 2 stars. I went on Tuesday night and had a wonderful meal...worth the cost. I worked in the food business for many years so I know good food and I know good service and this place had them both.
My party (6 of us) gave highest marks to the Wolensky salad, prime rib, crab cakes and chocolate cake. The bone-in rib eye was good, as were the creamed spinach and potatoes. And of course, the wine and drinks were good. The waiters were so attentive. They made the meal special. And the view from the second floor was great as the sun went down and the lights of the city came on. Great atmosphere.
My only complaint was that I was freezing. I was in city shorts and sleeveless top. The waiters are in jackets so the temperature is set for them. I will be more covered up next time. And I definitely hope there is a next time. Go for it Wade. Don't let the complainers scare you away. Maybe go on a week night like I did when the crowds are smaller.
01/25/2009Provided by Citysearch -
Arrived for prime time Saturday dinner, pleasant hostess gave us a choice of seating locations; chose a nice quiet booth. Had to shuffle between two different waiters before we finally received our requested bread; food waiter was totally dis-interested - took our order, eventually dropped off food and forgot to bring the condements we requested, couldn't get any wiaters attention to rectify this lack of service and didn't fancy getting up to search for someone...ate and eventually got waiters attention to clear the table. Advised the waiter that we weren't happy with the lack of service and cold food; he offered to comp a desert that we weren't interested in. Finally got our bill and left. Enjoyed the St Emillion...won't return. Can easily get a better meal, and exceptional service elsewhere.
12/28/2008Provided by Citysearch -
My wife and I have been to S & W many times. The service has been excellent, great wait staff, etc. We had our first negative food experience there this week-end. We made the terrible mistake of ordering the Grilled Chicken Breast. You ask, ""Why was it so Terrible?Well , It was excessively and heavily salted, and literally covered in thick pools of Oil. I believe the cooks, blew it. They all should be deported back to Mexico immediately.The breast was not edible, I get sick just thinking of this piece of salted rubber chicken covered in all that unhealthy oil.WARINING DO NOT ORDER THIS DISH,
12/01/2008Provided by Citysearch -
Prime-Rib Rip Off At S & W
Don't ever order med-rare or rare Prime Rib at S & W. This incident was strike two (the exact incident occured about six months ago) and they are OUT. There is a trick that a chef can do to make a well done serving of prime rid appear med-rare or rare. S & W has do this twice and I will never , never give them the opportunity to spoil my dinnner out again. How the trick works is that they take the serving of well done or over done prime rib and place it in a pan of gravey or even water turn on the heat and place lettece leaves in the center, very shortly the well done piece of meat has a rare appearence in the center when you remove the lettece leaves. Of course cutting through the meat it is still well done. Great trick but when you are paying over $40.00 and you think you are going to a class restaurant the only interpretation you can make is that these people are thieves.
I will remark that the service was excellent and they comp'd the prime rip portion of our dinner. I would have rather had a med-rare serving of prime-rib, and a pleasant evening.
11/10/2008Provided by Citysearch -
How are these guys still in business with so many other chop houses offering excellent food at more reasonable prices? I had the wedge salad (the dressing tasted institutionally prepared) and the accompanying tomato was so under ripe and hard I couldn't bring myself to eat it (and I love tomatoes) and the presentation was on par with a good cafeteria. For an entre I had a mediocre T-bone (more gristle than you would expect from prime) which was not cooked properly and presented unadorned on a dinner plate for $44; my wife had the prime rib which she said was ""OK"". Accompanyment: A bland glass of the house red for $18 each. Mac and cheese, heavy on the cheese and take their word that it has ""truffle oil"" for $11. Sum total with tax and tip for the evening: $175. We've eaten at many other steak houses that offer much better quality for much less. Bright note: The desserts were killer (they must be outsourced); we didn't purchase one but they comped us for my wife's birthday---points for that. BTW, after we were served we never saw the waitstaff again. We had to run them down for our requests.
07/12/2008Provided by Citysearch -
I had dinner here tonight w/ my brother & sister-in-law & thought it was great! I had the Maine lobster chowder for my appetizer & thought it was great, very flavorful. I had the bone-in ribeye for my entre & thought it was great too. It was juicy & had a lot of flavor. We had the lobster mashed potatoes & truffled mac & cheese for sides. I thought the lobster mashed potatoes was was bland, but my sister-in-law actually liked it. The truffled mac & cheese was very good. We had the strawberry shortcake for desert which was good also. We were very satisfied w/ the excellent service & the excellent food!
07/06/2008Provided by Citysearch -
While the private atmosphere of the 2nd story was great, the food was not what I was expecting given the hype. I've had better fried calamari at Pappadeaux (not saying much). The lobster in our appetizer and side dish were rubbery in the middle. The macroni and cheese side was pretty good. Overall the steaks were very good but I've had similar quality steaks for half the price. I was expecting more than run of the mill. The desserts were fantastic but did not make up for the less than stellar appetizers and main courses. The wait staff was friendly but was lacking overall. We were constantly waiting for him to show up even though there was hardly anyone in the restaurant. If you want good food, go to Flemmings. If you want good atmosphere consider Smith & Wollenskys. I will probably never eat here again.
06/10/2008Provided by Citysearch -
Something is very wrong at Smith & Wollensky. Recently had dinner there and ordered the crab cake for an appetizer. The crab cake arrived seemingly cooked, but a taste revealed the center was stone cold. Crab cake sent back to the kitchen. Several minutes later, a new crab cake arrived which also appeared cooked. Again, quite cold in center. Much consternation expressed by waiter and manager. Crab cake taken away and a crab cocktail is sustituted (compliments of the restaurant). No problems this time. Entrees then arrive, including a filet mignon. This filet mignon is so full of gristle and fat that I can eat barely half of it. I bring this to the attention of management and they appear chagrined. This has to be one of the worst steaks I've ever received in restaurant, I tell them. Restaurant apologizes and comps the entire meal (everything, including drinks and wine). Nice folks, but this place isn't long for this world if they don't pull their act together quickly.
I was meeting a blind date for drinks at Smith & Wollensky. We met at the bar. The drinks were exceptionally good as well as the service. The waiter and bartender knew we were on a blind date and took the edge off of the whole evening. The appetizers were very tasty, we watched a game, and later went upstairs for a quiet dinner. A great place (at the bar) to meet people and talk and delicious food in the dining room. I highly reccommend relaxing at the bar before dinner.
I invited some business associates to meet me at the bar at Smith & Wollensky. This was a great ""meeting"" place. The drinks were above average as was the service! We stayed for over three hours. I suggest a reservation for upstairs if its an elegant dinner you're looking for.The food we were served was great. Prompt service by the bartender and waiter. While we we there a local sports figure even came in .Great place to be, especially on Thursday nights!