Sal's Westheimer Auto Svc
5704 Westheimer Rd, Houston, TX 77057
Phone: (713) 489-5206
Fax: (713) 784-0461
Fax Number: (713) 784-0461
Sal's Westheimer Auto Service
Sal’s Westheimer Auto Service
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I am writing to thank you for the wonderful service you always provide us.It is a rare thing to come across a business that can consistently provide excellent service over time.I love the fact that you guys bring me out to the car and show me what is wrong.
Thank you very much
I replaced the clutch on my car in another store and when I picked the car up the Check Engine light was on. They lied to me and told me the Check Engine Light came on before they did any work on the car, but they told me not to worry as they checked the O2 sensors and they were ok. They said that the light would magically go away after driving it for a while. The engine light not only didn't go away, but stalled on me 3 times, it was idling rough, felt like it was choking, so I took it back. After 2 days, they gave up on me and told me the computer is bad because it thought the O2 sensors were bad.
Took the car and brought it to Sal's. 30 minutes after I dropped it off, he called me and said to me "Whoever replaced your clutch, did a lousy job. When they put the transmission in, they accidentally cut the O2 sensor wires and instead of replacing them, they tried to clap them back together". My circumstances were that I needed the car to be fixed as soon as possible as I was shipping it overseas the next day. One day later at 8 AM, I got a called saying "Your car is ready".
Wish I had known Sal's before.
Thanks for all the years of great service.You and Roger and the guys in the shop do a fabulous job: always have! We've referred friends there and they are always pleased with your honor and workmanship. You guys sometimes fix small things and never charge on some of it... what customer service! Even the people you refer us to down on Wilcrest do great work as well! Thanks for being a great business and keeping our cars running at a fair price.
M & S