Overhead Door Company of Houston
11533 Main St, Houston, TX 77025
Better Business Bureau
Texas Association of Builders
Greater Houston Partnership
The Associated General Contractors of America
International Door Association
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These folks say they are different than "the other company that bears a similar name". I have used both in the last week. In my opinion, both are less than reputable.
The Overhead Door Company of Houston at 11533 S. Main St. came out yesterday and installed a new opener on my door. Within 30 minutes of their tech leaving, my garage door would not close. I called Tom whom I suppose is their service manager. He told me they would get someone out on the following Monday or Tuesday. This is within minutes of me paying them by check over $600 for a brand new Liftmaster opener . After my objection to that notion, Tom assured me they would be back out same day (Friday) to fix it.
Today is Saturday. Still no call back and my garage door will not close. Called their weekend number. One of their contractors called back and said he would come out, but would have to charge me. That is totally ridiculous. I am not giving these guy another penny. Way to go The Genuine. The Original. Overhead Door Company of Houston! Really great customer service. You are no different than the others perpertrating yourselves as a company doing respectable honest business. I would steer clear of these guys. I don't see how they carry a recommendation from Tom Tynan, the local home show radio host. Oops! forgot about that sponsorship money!
Called these people to fix our door. Came promptly well before four pm. Gave us an estimate of $150.00 to adj door jam and minor repair. Took techs. aprx 30 mins Then told me it would be $248.98 due to after hours charge. Reluctently paid with Credit card and then they send me an invoice for $248.98 saying I owed them that amount... Watch theese scammers.. Bad Bad Bad
12/08/2011Provided by Citysearch -
I bought a commercial garage door & opener from them for my residence / business garage door. In 30 years then have only come out a couple of times. That is good value. When they cam out they were on time and finished in a reasonable time with no call backs.
I used their company a couple of weeks ago and was very pleased with the service I received. They showed up on time, worked very quickly and were reasonably priced. I received cheaper quotes from other companies, but I wasn't sure if I could trust their service. I will always use Overhead Door Co of Houston.
12/10/2008Provided by Citysearch -
I have used Overhead Door for almost 30 years. I have had them install a new metal, double-wide door, a couple of garage door openers, replace broken springs. I have been satisfied with the job they did every time and never had to call them back to fix a problem. Since this is the kind of service that one uses only rarely, it is hard for an individual to have a comprehensive view of what the company is like at any given time. I can only say that every time I called on them, they showed up on time and did a good job for me. I have not had a disappointing experience with them.
09/04/2007Provided by Citysearch -
I picked Overhead door because they had a satisfactory rating with the local rating service, I guess this is only true if the workman that does the work is good. The workman placed 2 mis-matched springs on my door that were for the wrong size door. This caused my garage door to jump the track, over tax my door opener (which broke the trolley), tear a hole in my door frame and caused my door to be stuck shut on several occasions. I called Overhead three times and they sent out the same workman that had cause the problem in the first place and these problems were NEVER resloved. I finally had to call a different company to fix my springs and re balance my door. I was dissapointed that Overhead Door would not send out a different worker or supervisor to evaluate and fix the problem. They had my money and that was that. Please be careful if you choose this company. They don't care about their customers.