Olive Garden Italian Restaurant
1010 Old Spanish Trl, Houston, TX 77054
Cuisines: Family Style, Italian, European, Continental
Alcohol: Beer, Full Bar, Wine
No coupons available
I came here for my fiance's birthday to have a nice dinner date. I can say right from the get go, things just went downhill. Our hostess that sat us down was not very nice to us at all... she looked at me and my fiance up and down and gave a us a snooty look and showed us to our table. She tossed our menus on the table and left us. As we were sitting, my fiance and I saw that other workers were sitting in the corner have their lunch/dinner break. He and I both understood that everyone needs their break, but no one told anyone that we had been sitting there for about 10 minutes with no one asking what we wanted to drink. Finally I saw our hostess and gave a look showing I was about to leave and she finally told our waiter that we were sitting there. He took our drink order and it took him 15 minutes to even get us our water (Now mind you, they were not busy at all due to it being around 4pm). He then took our food order and brought our salad out within 10 minutes... which wasn't a lot either, nor was there enough breadsticks. Our food took about 15 minutes and then it took 10 minutes for the guy to even notice that my fiance and I were done with our food. He refilled our water once even though it was obvious we were out and then it took him 10-15 minutes to even pick up the bill from us. From this review you can already tell I did not give him a well deserved tip. I personally will not come back to this Olive Garden.
12/03/2009Provided by Citysearch -
I went to this location when my mom was visiting with me. She had never been to Olive Garden and so we decided to give this location a visit. Halfway through dinner, my little daughter noticed a small roach crawling on the wall next to us. She shreiked and pointed it to us. We asked her to calm down and I went to infor the server. She notified the Manager but no one came for at least the next 10 minutes. Although I could see that they knew about it since they were all huddled in the corner and looking at us. Finally, the manager came over and tried to clarify that there was renovation going in the restaurant and a roach may have crawled by. He offered us a $15 gift certificate for our visit next time. Just thought I would post it here.
02/12/2007Provided by Citysearch -
We want to thank manager Michael F. and the staff for a most excellent wedding rehearsal dinner. The food and service were superb and we were treated like kings and queens on our special day. We plan to frequent the restaurant often and will highly recommend the Olive Garden for future special occasions.