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O'Connor & Associates

Map & Directions
(332 Reviews)

2200 North Loop W Ste 200, Houston, TX 77018

(713) 686-9955

CLOSED NOW
Today: 8:00 am - 5:00 pm
Tomorrow: 8:00 am - 5:00 pm
70
YEARS
IN BUSINESS
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Hours

Regular Hours

Extra Phones

TollFree: (800) 856-7325

Services/Products
Real Estate Listings
Payment method
all major credit cards
Neighborhoods
North Houston, Oak Forest - Garden Oaks
Categories
Real Estate Appraisers, Appraisers, Real Estate Consultants, Taxes-Consultants & Representatives
Other Information

Specialties: Industrial Property, Commercial & Business Property, Estates

Reviews

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Pauline C.

09/07/2017

Overall
Expertise
Professionalism

They did a great job of reducing my taxes by over $5,000. I did not know what do expect, but the savings and the service both exceeded expectations.

claimed iconBusiness Response09/11/2017

Hi Pauline, thank you so much for taking the time out of your busy day to write such a kind review, we greatly appreciate it!

This listing has been claimed by a business representative.
Melissa W.

08/21/2017

Overall
Expertise
Professionalism

Using this company will cost me money for as long as I live in this house. Check the yelp ratings they have a 1.5 star rating for hundreds of reviews.

I sent them pictures of condition issues (cracked walls ceiling, kitchen and bathrooms not updated in 35 years, popcorn ceiling that has fallen from ceilings in multiple rooms, and more) three times before they were saved to my file. I provided them with comparables and an assessment of the house two doors down that was equivalent in condition and age of my house. They handled their protest themselves. If my house were valued as theirs after their protest, my value would have dropped $90,000. I would have been happy with a drop of half that.

But the agent uses what you submit at their discretion. She did not use what I sent and she did not get the value dropped one penny. I will start repairs now, so I will never be able to get the kind of drop I should have been able to get this year, thus relying on this company will have compounding impact - it will cost me year after year. I should have handled it myself as those neighbors.

Don't trust them, go to yelp and read other people's reviews. There are other companies that will handle your protest more professionally. Better yet, represent yourself at the protest hearing.

claimed iconBusiness Response09/11/2017

Hi Melissa, we did receive your review on yelp and have responded accordingly. If you have any other questions or concerns, please reach out to our customer service department at 713-290-9700.

This listing has been claimed by a business representative.
echang660
Edited: 02/23/2017
Overall

Yvonne is great. I was very nervous about hiring a consultant for the property tax reduction as I was a first time customer, but she explained everything and was very patient. She knows the system well and is a great reduction consultant at O'Connor & Assoc.

claimed iconBusiness Response09/11/2017

I'm so happy you had a great experience with us! Thank you for taking the time to write us a review!

This listing has been claimed by a business representative.
steve.j
Edited: 02/23/2017
Overall
O’Connor and Associates was,...

O’Connor and Associates was, and still is, an absolutely phenomenal resource. Literally an amazing property tax reduction consultant, as this was my first property tax reduction, they walked me through every step with patience and professionalism. They were very keen in delivering on their promise of reducing tax reduction.

claimed iconBusiness Response09/11/2017

Hi Steve, I'm so glad you had a great experience with us! Thank you for taking the time to express that in such a kind review!

This listing has been claimed by a business representative.
pwalocko
Edited: 02/04/2017
Overall
I had the privilege of being t...

I had the privilege of being the client for O'Connor & Associates, Bill and the rest of the tax reduction team. I've to say that their team operates in an extremely professional manner. Property reduction process and the documents are always prepped and ready on time for protest. Communication has always been clear and concise, which cannot always be an easy task.

claimed iconBusiness Response09/11/2017

Thank you for taking the time to voice how pleased you are with our services!

This listing has been claimed by a business representative.
Terri V.

07/12/2016

Overall

NEVER AGAIN. The communication is lacking, accountability nonexistent. These people said they would handle everything. I scheduled the protest appointment and provided all the documentation necessary. I confirmed they had received the documents necessary and had the appointment time. They totally no showed. NO communication, even after I called to ask about the results. Terrible business. Incompetent outfit! NEVER EVER AGAIN

Greg R.

06/25/2016

Overall
Expertise
Professionalism

Stay away from O'Connor & Associates. They contacted me by phone to use them to protest my taxes. They sent me documents to sign and return. Before signing up with them another company came along that had a better deal. I signed and returned the document to the new company. Both companies sent me a bill. One for $68.10 and O'Connor & Associates $85.13. I paid the $68.10. For over a year O'Connor & Associates has hounded me for the $85.13.

I let the other company know that O'Connor & Associates are claiming they worked this claim. The other company wrote this:

"We absolutely worked this account. Therefore, our reduction is legitimate.

The stink of the situation is that O'connor could say the same thing.

We will take the high road... I have written a refund check to you in the amount of $68.10."



The better company sent me a check. O'Connor & Associates has continued to hound me. They will never see a penny of my money. Bad behavior does not deserve any reward.

Laura A.

12/29/2015

Overall

This was my first experience dealing with a real estate consultant, Let alone reducing property taxes for my property. I was a bit of panic initially but i'm really satisfied with the customer services at O'connor & Associates.

Jason H.

12/23/2015

Overall

You can trust the service from O'connor & Associates. They have a talented pool of a tax consultants, Who all are experienced, Smart and customer friendly. I had a successful tax reduction service.

Zoe M.

12/17/2015

Overall

O'connor & Associates is an amazing consultant. They helped me in reduce my property taxes. I'm really satisfied with their services.

Angelina M.

12/10/2015

Overall

Great. It's a full service real estate firm that offers property tax reduction and provides attentive service to every client. Highly recommended.

Anika K.

12/07/2015

Overall

The team has been protesting on my behalf for over two years now. They are very professional and proactive. Returns have been satisfactory. I'm thankful.

Sofia M.

11/27/2015

Overall

I am very satisfied with O'connor & Associates and their team. My property taxes were reduced considerably. I was quite surprised at the amount of my tax reduction value.

Jasmine R.

11/12/2015

Overall

I'm very pleased with the customer service rendered by O'connor & Associates in terms of Property Tax Reduction. I would highly recommend their service for everyone.

Jack S.

08/12/2015

Overall

Do not waste your time.They did not do anything to even lower one penny of my tax.I could have done better myself.i did not do my homework and just found out they had a problem with clients before. Check the web.

Randy E.

07/21/2015

Overall

O’Connor & Associates is a knowledgeable, reliable and trustworthy consultant. My property tax appeal was represented by them. They consistently keep my home appraisal lower, when comparing my neighborhood home taxes. They were incredibly supportive, patient, and smart every step of the way. Highly recommended.

Juan L.

07/14/2015

Overall

Best service! O’Connor and associates is truly the best! They were so helpful with the entire tax reduction process. I always got the best reduction and will definitely use their service again!

Jewel J.

05/12/2015

Overall

I found a great place to assess my property tax, and it wouldn't have happened without O’Connor & Associates. Just unbelievably wonderful tax reduction I received! Highly recommend.