O'Connor & Associates
2200 North Loop W Ste 200, Houston, TX 77018
TollFree: (800) 856-7325
Specialties: Industrial Property, Commercial & Business Property, Estates
They did a great job of reducing my taxes by over $5,000. I did not know what do expect, but the savings and the service both exceeded expectations.
Hi Pauline, thank you so much for taking the time out of your busy day to write such a kind review, we greatly appreciate it!
Using this company will cost me money for as long as I live in this house. Check the yelp ratings they have a 1.5 star rating for hundreds of reviews.
I sent them pictures of condition issues (cracked walls ceiling, kitchen and bathrooms not updated in 35 years, popcorn ceiling that has fallen from ceilings in multiple rooms, and more) three times before they were saved to my file. I provided them with comparables and an assessment of the house two doors down that was equivalent in condition and age of my house. They handled their protest themselves. If my house were valued as theirs after their protest, my value would have dropped $90,000. I would have been happy with a drop of half that.
But the agent uses what you submit at their discretion. She did not use what I sent and she did not get the value dropped one penny. I will start repairs now, so I will never be able to get the kind of drop I should have been able to get this year, thus relying on this company will have compounding impact - it will cost me year after year. I should have handled it myself as those neighbors.
Don't trust them, go to yelp and read other people's reviews. There are other companies that will handle your protest more professionally. Better yet, represent yourself at the protest hearing.
Hi Melissa, we did receive your review on yelp and have responded accordingly. If you have any other questions or concerns, please reach out to our customer service department at 713-290-9700.
Yvonne is great. I was very nervous about hiring a consultant for the property tax reduction as I was a first time customer, but she explained everything and was very patient. She knows the system well and is a great reduction consultant at O'Connor & Assoc.
I'm so happy you had a great experience with us! Thank you for taking the time to write us a review!
O’Connor and Associates was, and still is, an absolutely phenomenal resource. Literally an amazing property tax reduction consultant, as this was my first property tax reduction, they walked me through every step with patience and professionalism. They were very keen in delivering on their promise of reducing tax reduction.
Hi Steve, I'm so glad you had a great experience with us! Thank you for taking the time to express that in such a kind review!
I had the privilege of being the client for O'Connor & Associates, Bill and the rest of the tax reduction team. I've to say that their team operates in an extremely professional manner. Property reduction process and the documents are always prepped and ready on time for protest. Communication has always been clear and concise, which cannot always be an easy task.
Thank you for taking the time to voice how pleased you are with our services!
NEVER AGAIN. The communication is lacking, accountability nonexistent. These people said they would handle everything. I scheduled the protest appointment and provided all the documentation necessary. I confirmed they had received the documents necessary and had the appointment time. They totally no showed. NO communication, even after I called to ask about the results. Terrible business. Incompetent outfit! NEVER EVER AGAIN
Stay away from O'Connor & Associates. They contacted me by phone to use them to protest my taxes. They sent me documents to sign and return. Before signing up with them another company came along that had a better deal. I signed and returned the document to the new company. Both companies sent me a bill. One for $68.10 and O'Connor & Associates $85.13. I paid the $68.10. For over a year O'Connor & Associates has hounded me for the $85.13.
I let the other company know that O'Connor & Associates are claiming they worked this claim. The other company wrote this:
"We absolutely worked this account. Therefore, our reduction is legitimate.
The stink of the situation is that O'connor could say the same thing.
We will take the high road... I have written a refund check to you in the amount of $68.10."
The better company sent me a check. O'Connor & Associates has continued to hound me. They will never see a penny of my money. Bad behavior does not deserve any reward.
O’Connor & Associates is a knowledgeable, reliable and trustworthy consultant. My property tax appeal was represented by them. They consistently keep my home appraisal lower, when comparing my neighborhood home taxes. They were incredibly supportive, patient, and smart every step of the way. Highly recommended.