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Business Description
Founded in 1969, MCW Inc. (Mister Car Wash) is one of the largest full-service car chains in the United States. The company operates 65 car washes and 24 lube centers in fourteen markets. Based in Houston, Texas, it offers an array of services, including express detail, express lube and exterior car washes. In 2007, ONCAP, a subsidiary of Canada's largest companies, Onex Corporation, acquired MCW Inc. The company utilizes reclaim process that treats and reuses water.
Hours

Regular Hours

Extra Phones

Phone: (281) 821-2610

Phone: (281) 443-0887

Phone: (281) 821-3077

Fax: (281) 821-2610

Payment method
apple pay, all major credit cards, master card, visa
Categories
Car Wash, Automobile Detailing, Gas Stations

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Reviews

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Deshonda D.

02/02/2015

Overall

Horrible customer service at the 210 FM 1960 E location. I was extremely dissatisfied with services and the undetailed car wash i received. I waited for about two hours for my car to get completely detailed. Not one employee notified me about my car being ready. Then i walked outside to look for my car and it was unattended for about fifteen minutes before i found someone to give me my car keys. Immediately i noticed my car was extremely dirty like it was when i arrived but had an shine to it. So that means employees and managers are blind for even think i was not going to notice my car was undetailed. Then i tried communicating with the manager by the name of James he was very rude and unprofessional. For whatever reason he ignored me to help someone else when i was the one waiting on his assistance. Then he tried arguing with me saying the other guest was waiting for forty-five minutes while i waited for an hour and twenty minutes before her.

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