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Hours

Regular Hours

Message
Call the Free Health Line-Get Advice from Experienced Nurses!
  • Get Free Advice from Trained Nurses.
  • Bilingual Registered Nurses Available.
  • Trained Nurses Available 24/7.
When you or a family member is feeling sick, but you are not sure if you need to see your doctor or go to the hospital, call the free Nurse Health Line. Experienced nurses will help you decide when and where to go for medical care in Texas. These trained nurses are available 24/7 to answer your health questions by phone.\n\nThe Nurse Health Line is a free service available to all area residents living in Harris County and surrounding counties in Texas. Whether you have health insurance or not, bilingual nurses are available to answer your call 24/7. You do not have to be a Memorial Hermann patient to call.\n\nWhen you call the Nurse Health Line, experienced, bilingual nurses use their training and experience to conduct assessments by phone. They help callers with healthcare questions and assist them in choosing the right kind of care. Please call the Nurses Health Line with your questions TODAY!
Services/Products
  • CT Scan
  • Trauma Center/Level III
  • Rehabilitation Services/Outpatient
  • Intensive Care/Neonatal
  • Robotic Surgery
  • Chemotherapy
  • ESWL (Kidney Stone Treatment) Services
  • Psychiatric/Emergency
  • Neuro-Surgical Services
  • Hospice
  • Diagnostic Radiology Services
  • Spine Surgery
  • Gerontologic Specialty Services
  • Blood Bank
  • Wound Care/IP
  • Home Health
  • Radiation Therapy
  • Outpatient Services-InHouse
  • PET Scan (Positron Emission Tomo)
  • Acute Care
  • Cardiac Surgery
  • Alcohol-Chemical Depend
  • Dietary Services
  • Urology
  • Bariatric Surgery
  • Respiratory/Pulmonary Svcs
  • Joint Replacement
  • Pharmacy Services
  • Physical Therapy
  • Optometric Services
  • Obstetrical Services
  • Hyperbaric
  • Pediatric Services
  • Intensive Care/Surgery
  • Psychiatric Services/Geriatric
  • Cardiology/Non-Invasive
  • Social Services
  • Medical/Surgical
  • Infusion Therapy
  • Occupational Therapy Services
  • Rehabilitation Services/CARF
  • Rehab
  • Emergency Services
  • MRI (Magnetic Res Imaging)
  • Psychiatric Services/Adult
  • Operating Rooms
  • Angioplasty
  • Intensive Care/Pediatric
  • Post-Op Recovery Room Services
  • Clinical Laboratory Services
  • Rehabilitation Services/Non-CARF
  • Audiology Services
  • Vascular Surgery
  • Speech Pathology Services
  • SNF Care
  • Oncology Services
  • Dental Services
  • Ultrasound
  • Reconstructive/Plastic Surg
  • Ophthalmologic Services
  • Open Heart Surgery
  • Nuclear Medicine
  • Cardiac Catheterization Lab
  • Electrophysiology
  • EGD Procedure
  • Diagnostic Radioisotope
  • Anatomical Laboratory Services
  • Inpatient Surgery Services
  • Neonatal Nursery Services
  • Orthopedic Surgery
  • Psychiatric Services/Adolescent
  • Anesthesia Services
  • Intensive Care/General
  • Coronary Interventions
  • Hemodialysis (Dialysis)
  • Outpatient Surgery
  • Arthroscopy
  • Psych
  • Cyberknife
Payment method
amex, discover, financing available, insurance
Location
Memorial Hermann SW Hospital
Neighborhoods
Westside, Sharpstown
Accreditation

Not for Profit

Categories
Medical Centers, Clinics, Hospitals, Physicians & Surgeons
Other Information

By Appointment Only: No

Services: CT Scan, Trauma Center/Level III, Rehabilitation Services/Outpatient, Intensive Care/Neonatal, Robotic Surgery, Chemotherapy, ESWL (Kidney Stone Treatment) Services, Psychiatric/Emergency, Neuro-Surgical Services, Hospice, Diagnostic Radiology Services, Spine Surgery, Gerontologic Specialty Services, Blood Bank, Wound Care/IP, Home Health, Radiation Therapy, Outpatient Services-InHouse, PET Scan (Positron Emission Tomo), Acute Care, Cardiac Surgery, Alcohol-Chemical Depend, Dietary Services, Urology, Bariatric Surgery, Respiratory/Pulmonary Svcs, Joint Replacement, Pharmacy Services, Physical Therapy, Optometric Services, Obstetrical Services, Hyperbaric, Pediatric Services, Intensive Care/Surgery, Psychiatric Services/Geriatric, Cardiology/Non-Invasive, Social Services, Medical/Surgical, Infusion Therapy, Occupational Therapy Services, Rehabilitation Services/CARF, Rehab, Emergency Services, MRI (Magnetic Res Imaging), Psychiatric Services/Adult, Operating Rooms, Angioplasty, Intensive Care/Pediatric, Post-Op Recovery Room Services, Clinical Laboratory Services, Rehabilitation Services/Non-CARF, Audiology Services, Vascular Surgery, Speech Pathology Services, SNF Care, Oncology Services, Dental Services, Ultrasound, Reconstructive/Plastic Surg, Ophthalmologic Services, Open Heart Surgery, Nuclear Medicine, Cardiac Catheterization Lab, Electrophysiology, EGD Procedure, Diagnostic Radioisotope, Anatomical Laboratory Services, Inpatient Surgery Services, Neonatal Nursery Services, Orthopedic Surgery, Psychiatric Services/Adolescent, Anesthesia Services, Intensive Care/General, Coronary Interventions, Hemodialysis (Dialysis), Outpatient Surgery, Arthroscopy, Psych, Cyberknife

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Reviews

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Aundria W.

02/02/2017

Overall

I have been at this hospital with my 5 yr old daughter, and husband since 7:50 pm yesterday. It is now 4am the next day and my husband JUST got a CT scan..really..this is the worse hospital. I'm not from Houston but someone needs to be reported. There is no way staff should have us here like this. My daughter will have to miss school and I will miss work. I am giving them Negative 0 in stars. Not the 1 I HAD TO CHOOSE!!

Jennifer S.

12/09/2016

Overall
Expertise
Facility
Professionalism

As a RN, it is my opinion that if you can choose, please never go here! Absolutely the worse hospital I have ever dealt with. Unprofessional, dirty, and uncaring.

John W.

12/31/2015

Overall

I had the single worst experience I have ever had as it concerns the behavior of health care providers (at any level) with the ems crew of this hospital after a concerned citizen made the call for me. I was beginning my work day of swimming pool maintenance when I experienced a very, very frightening incident of what I thought was a stroke or seizure and had to abandon my van and ended up incapacitated on the sidewalk of a nearby street. I was insulted, humiliated, mocked and accused of all sorts of drug abuse. I didn't know where my van was afterwards and they wouldn't proivde me ANY info, make a call. They were derelict! It was behavior unfit for a stray animal and absolutely inexcusable. I have had inpatient treatments at this hospital times before with no complaints, but this was egregious. I hope helps anyone else who may have had a similar experience.

Charles L.

09/05/2015

Overall

worst hospital in world-i went in for emergency gallbladder pain not operated on till 13 hours or more later-now i have a 34,000 dollar hospital bill sent to law office collections-they were supposed to have billed the va hospital for payment and didnt -now they have ruined my credit-imagine a bill for 3.4 percent of a million dollars for a 1mhour operation-howdo they justify that price-they cant-it doesnt cost that much to have a baby delivered

Jungle P.

05/31/2015

Overall
so bad im baffled by it

i been there twice in critical condition. both times i just watched the nurses up front make fun of, insult, and belittle the patients that were coming in fighting for their life. they would ignore er intake patients to chat and joke around while people fought for life. never been so disgusted or seen lower people in all my life. take your life seriously and go somewhere else that does too.

Carol R.

04/19/2014

Overall

My father has been here for approximately 5-6 weeks for surgery, then stroke (TG he was still in hospital) which stroke team saved his life, with some residual symptoms. The nursing staff has been incredible on 8th floor, the PT staff is amazing as well. Thank you day nurses Alicia,& Sarah, evening nurses Ajay & Karima and night staff Tatiana & Christy. Thank you Ellen and other PT staff. I'm from Florida , in medical field and I can honestly say that nursing staff, PT staff, Dads physician were informative and always available. Housekeeping was excellent!

zdblt1

04/11/2014

Overall
Great surgeons, mediocre physicians

The hospital uses services from SOUND physicians, and the only "sound" thing about them is arrogance and ignorance. My elderly family member with terminal decease has been treated like she has already been taken by God. Patients for them is a bunch of numbers on the chart. Have not seen a single one of them approaching my family member with a stethoscope. Oh, I do not even recall them having those. Why, they already know everything.

Sisi X.

03/18/2014

Overall

Very disappointed with it. I had X-Ray done there, paid the full amount they asked for on the day for my X-Ray. On the following month, I received two unexpecting bill from them. Called customer service, they are so rude, and hung up my call when I ask why they didn't tell me at first I will receive some bills later. If you have the other choice, don't go to there, otherwise you will receive unexpecting bill like me. And you never know the amount of unexpecting bill until you receive it.

Nathan B.

11/18/2013

Overall

This hospital is horrible. The only reason I go here is because it is the closest hospital to my home and I'm beginning to reconsider that. My most recent visit was for my wife who went into labor with our little girl. Not only were they very rough with my newborn daughter, they would tell me twenty minutes and that would turn into an hour without them even letting me know that they had not forgotten about me and it was taking longer than expected. If you go here, be prepared to be sitting on the edge of your seat in suspense as you jump at every opening door. Then I was forced to find a place for our five year old son to go for the night because no matter how well behaved your children are, they cannot spend the night with their own parents, even if both are present. A lot of the staff are not trained well, multiple problems with procedures that should be simple like IV's, wife having to deal with excessive pain from having to be stuck multiple times while the nurse literally wriggled the needle around under her skin on previous visits, and on this visit when blood came rushing down her arm, covering the nurses' gloves. This is the one and only time my daughter will be visiting this hospital.

Overall
My husband stayed at this hosp...

My husband stayed at this hospital for about 4-5 hours with a severe toothache and headache then was finally put into a room. I've never heard him cry about any type of pain, but he did today b/c he was in that much pain! I was on the phone with him the entire time and he told the nurse that he was just stepping outside to smoke a cigarette trying to calm his nerves in some kind of way...she said ok. He stayed outside no more than 1 min. and returned to the room. That same nurse had a very bad attitude and told him that he did not tell her anything so she removed him completely from their system!!! He was trying to explain to her that he TOLD her that he was stepping outside a second, but she kept on with the smart mouth and turned walked away with the same attitude! We called back to the hospital to speak to the charge nurse, while the shifts had already changed, that charge nurse pulled up his chart and the nurse stated that he stayed gone for 30 minutes!!! REALLY!!! So now 1 min. is the new 30 minutes now? PATHETIC!!! I don't wish bad on anybody, but we must always remember... God has proven even to me that what goes around comes around...watch how you treat others, b/c it could be you in a different situation with the same outcome!!! And Michelle, I don't know about everybody ,else, but my story is legit!!!

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