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Lucas Auto Care

Map & Directions
(128 Reviews)

[10935-10999] Grant Rd, Houston, TX 77070

(281) 379-5800

CLOSED NOW
Today: 7:00 am - 7:00 pm
Tomorrow: 7:00 am - 7:00 pm
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Hours

Regular Hours

Categories
Emissions Inspection Stations, Automotive Tune Up Service, Auto Repair & Service, Brake Repair, Auto Oil & Lube, Automobile Parts & Supplies, Automobile Inspection Stations & Services, Automobile Accessories, Tire Dealers

Reviews

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olives146850115

06/14/2012

Provided by Citysearch - 
Overall
Editorial review from Citysearch

These guys are amazing. I've been going here for about five years now and they are great. A friend recommended them and I couldn't be happier! Their customer service is TOP NOTCH. If you have any issues, they will work with you until you're COMPLETELY satisfied. Highly recommend!!

LarryB144

06/11/2012

Provided by Citysearch - 
Overall
In Cypress, Lucas Auto Care is known

In Cypress, Lucas Auto Care is known for their customer service, by far I think it has to be the most customer friendly repair shop I've ever been to. Now about the work, excellent. They always get my families cars in and out and in A+ condition. Pricing is fair, you get exactly what you pay for if not more.â??

RonaldW25

06/09/2012

Provided by Citysearch - 
Overall
Brought my cts-v in for routine

Brought my cts-v in for routine maintenance. I knew after my first visit to these guys were the real deal and i could trust my car in their hands.â??

GloriaP254

06/08/2012

Provided by Citysearch - 
Overall
When my brakes were making that awful

When my brakes were making that awful noise that is screaming, ""FIX ME!"" I was luck to find this place. They were fast with fixing everything and very fair in price. Kirby put me at ease right away and we had a great chat about the film and tv industry. I've referred all my friends to them.â??

WayneH796

05/30/2012

Provided by Citysearch - 
Overall
Great Service. Was there for break

Great Service. Was there for break service. Rep explained other work needed and was given advice with urgent need vs optional. Rates are competitive. Will come again.

tyger007

05/28/2012

Provided by Citysearch - 
Overall
Please check out BBB again, we have

Please check out BBB again, we have been members for three years and the complaints are for full length in business and have all been resolved. If you go to BBB now we have only had 1 complaint filed in the last year, which is huge for the amount of business we do and would have never been filed if she would have come to us first with our 100% no questions asked money back guarantee. The BBB gives us an A+ rating taking into account our high volume and our very low complaint rate.

BeccaLup

05/25/2012

Provided by Citysearch - 
Overall
Truly Outstanding

I searched this place up because I am new in the area & was looking for a local mechanic. After my first visit there I knew these are guys I can trust my car with them. They know their business. Best service I've experienced in a while. I would drive 50 miles to have this company work on my Mercedes.

JuliaE87

05/16/2012

Provided by Citysearch - 
Overall
Best Bmw Mechanic I've Ever Had

This shop know BMW better than any other shop I have worked with in the past. I recently moved to Houston for work and got a recommendation to try Lucas. The shop was clean and service manager was very helpful. I would recommend this shop to anyone who is tried of getting ripped off at the dealership.

LindseyDole83

03/26/2012

Provided by Citysearch - 
Overall
Took in my BMW

Richard was a great to work with. He took great care in fixing my bmw and I have no issues with it at all. thanks so much

TabithaStanton

02/17/2012

Provided by Citysearch - 
Overall
Lucas Auto Care

Great SERVICE! Excellent Communication and I never have had an issue that they couldn't fix

NathanielLordie

02/03/2012

Provided by Citysearch - 
Overall
Great Service on my Audi

Took my Audi in for regular maintenance and Antone took great care of my car like always. He does my wife's Mercedes maintenance as well as my daughters C class. I appreciate the type of service I receive here from any of the Service Guys (or gals Ashleigh is a pleasure to work with). Thanks so much for taking care of my entire family

JanieYol

01/23/2012

Provided by Citysearch - 
Overall
thanks

They do really good work, they're reliable Also, they're really nice and friendly.

ChrisBorshem

01/16/2012

Provided by Citysearch - 
Overall
Happy with service

Ive been going to these guys for years. It's simple, if you want honest mechanics that provide quality work at a good price then you've found the right place. After comparing several auto shops for the first time I am so glad I chose this one. I was very happy with their service and even happier with the price.

Shawn Allen

01/13/2012

Provided by Citysearch - 
Overall
Repeat Customer

Great service, great prices and wonderful personnel. Reason I am a Lucas Auto Care repeat customer. They always have taken care of my M3 and my girlfriends z4. Their BMW Technician Richard always has time to answer my questions and get us both down the road.

HisakoPegram

01/09/2012

Provided by Citysearch - 
Overall
Definitely Recommend!!

Such a relief to have a great garage right in my neighborhood. Lucas Auto Care is fantastic and does amazing work.

They are honest and quick! I had a problem with my car last summer and needed it fixed in time for a weekend trip and Lucas got it done in no time. They are really nice and fairly priced.

Definitely Recommend.

VerdellGordy

01/09/2012

Provided by Citysearch - 
Overall
Best experience with a mechanic yet!

This place is seriously great. I went in to get my battery and headlight replaced - but they could have told me any range of things were wrong and I would have been none the wiser. Definitely my best experience with a mechanic yet.

JoslynVergara

01/07/2012

Provided by Citysearch - 
Overall
Ashleigh is excellent

Ashleigh took care of all my car needs and was great expressing everything I wanted taken care of. I definitely felt heard and listened to every step of the way. thanks so much

LaurieBeal

01/07/2012

Provided by Citysearch - 
Overall
My new mechanic for my BMW!!

Richard from Lucas Auto Care My new mechanic for my BMW!!
I am new to the area, and found these guys on City Search. I took my BMW there, it needed some TLC. They took the car right away (without an appt), and gave me honest feedback. They gave me honest feedback on what needed to be fixed, and told me what was urgent and what could wait. I will ABSOLUTELY go back!! They went out of their way and clearly VERY knowledgeable about BMW.

MOBrian

12/16/2011

Provided by Citysearch - 
Overall
Bye-Bye Mercedes Dealership....Hello Lucas Auto Care!!!

Stellar Service, Speedy Turn-Around & They Exceeded My Expectations.

Everything was completed perfectly in a timely fashion, and they even did more than I asked for. I would HIGHLY recommend Lucas Auto Care.

When purchasing my first Mercedes, I was aware of the particular maintenance, but what I didn’t take into consideration was the inconvenience of driving across Houston to a dealership, while waiting there hours for my car. After considering the laughable service fees on top of the maintenance charges, I decided to give Lucas Auto Care a call.

Within walking distance of my home, I found a knowledgeable staff and modest pricing. My routine maintenance appointment was quickly scheduled in the morning, and they even offered me a ride home. Ashleigh communicated with me to confirm pricing before the work was completed, and by noon she was calling to let me know they were finished.

I paid less than the Mercedes Dealership was charging, and the Lucas Auto team even went the extra mile to install my new plates and remove the annoying residue on my windshield from an old inspection sticker (which thrilled my husband because that was on his to-do list).

The owner even called a week later to ensure that his guys did a good job. Wow, that’s service you don’t see much anymore! If you have ever wondered why the parking lot at Lucas Auto is always so full…now you know!

TainaReginato224

12/09/2011

Provided by Citysearch - 
Overall
Cleanliness in mind

I took my vehicle into Lucas Auto Care for a safety inspection. They took the service above and beyond my expectations bringing it there today. Not only did they replace the inspection the sticker on my car, the woman doing my inspection changed out the blue registration sticker on my car and aligned them beautifully and changed the license plates on the front and back of the vehicle for me. When she pulled it around front I watched her take off a plastic seat cover and floor matt from my car. Now, this girl wasn't covered in grease or anything of the sort but the fact that she took the time for the extra measures to insure customer service I can only imagine what their technician customer service is like!. Will be bringing it back fro maintenance and will update my service review!

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