Lucas Auto Care
[10935-10999] Grant Rd, Houston, TX 77070
06/14/2012Provided by Citysearch -
These guys are amazing. I've been going here for about five years now and they are great. A friend recommended them and I couldn't be happier! Their customer service is TOP NOTCH. If you have any issues, they will work with you until you're COMPLETELY satisfied. Highly recommend!!
06/11/2012Provided by Citysearch -
In Cypress, Lucas Auto Care is known for their customer service, by far I think it has to be the most customer friendly repair shop I've ever been to. Now about the work, excellent. They always get my families cars in and out and in A+ condition. Pricing is fair, you get exactly what you pay for if not more.â??
06/08/2012Provided by Citysearch -
When my brakes were making that awful noise that is screaming, ""FIX ME!"" I was luck to find this place. They were fast with fixing everything and very fair in price. Kirby put me at ease right away and we had a great chat about the film and tv industry. I've referred all my friends to them.â??
05/28/2012Provided by Citysearch -
Please check out BBB again, we have been members for three years and the complaints are for full length in business and have all been resolved. If you go to BBB now we have only had 1 complaint filed in the last year, which is huge for the amount of business we do and would have never been filed if she would have come to us first with our 100% no questions asked money back guarantee. The BBB gives us an A+ rating taking into account our high volume and our very low complaint rate.
05/25/2012Provided by Citysearch -
I searched this place up because I am new in the area & was looking for a local mechanic. After my first visit there I knew these are guys I can trust my car with them. They know their business. Best service I've experienced in a while. I would drive 50 miles to have this company work on my Mercedes.
05/16/2012Provided by Citysearch -
This shop know BMW better than any other shop I have worked with in the past. I recently moved to Houston for work and got a recommendation to try Lucas. The shop was clean and service manager was very helpful. I would recommend this shop to anyone who is tried of getting ripped off at the dealership.
02/03/2012Provided by Citysearch -
Took my Audi in for regular maintenance and Antone took great care of my car like always. He does my wife's Mercedes maintenance as well as my daughters C class. I appreciate the type of service I receive here from any of the Service Guys (or gals Ashleigh is a pleasure to work with). Thanks so much for taking care of my entire family
01/16/2012Provided by Citysearch -
Ive been going to these guys for years. It's simple, if you want honest mechanics that provide quality work at a good price then you've found the right place. After comparing several auto shops for the first time I am so glad I chose this one. I was very happy with their service and even happier with the price.
01/13/2012Provided by Citysearch -
Great service, great prices and wonderful personnel. Reason I am a Lucas Auto Care repeat customer. They always have taken care of my M3 and my girlfriends z4. Their BMW Technician Richard always has time to answer my questions and get us both down the road.
Such a relief to have a great garage right in my neighborhood. Lucas Auto Care is fantastic and does amazing work.
They are honest and quick! I had a problem with my car last summer and needed it fixed in time for a weekend trip and Lucas got it done in no time. They are really nice and fairly priced.
Richard from Lucas Auto Care My new mechanic for my BMW!!
I am new to the area, and found these guys on City Search. I took my BMW there, it needed some TLC. They took the car right away (without an appt), and gave me honest feedback. They gave me honest feedback on what needed to be fixed, and told me what was urgent and what could wait. I will ABSOLUTELY go back!! They went out of their way and clearly VERY knowledgeable about BMW.
12/16/2011Provided by Citysearch -
Stellar Service, Speedy Turn-Around & They Exceeded My Expectations.
Everything was completed perfectly in a timely fashion, and they even did more than I asked for. I would HIGHLY recommend Lucas Auto Care.
When purchasing my first Mercedes, I was aware of the particular maintenance, but what I didn’t take into consideration was the inconvenience of driving across Houston to a dealership, while waiting there hours for my car. After considering the laughable service fees on top of the maintenance charges, I decided to give Lucas Auto Care a call.
Within walking distance of my home, I found a knowledgeable staff and modest pricing. My routine maintenance appointment was quickly scheduled in the morning, and they even offered me a ride home. Ashleigh communicated with me to confirm pricing before the work was completed, and by noon she was calling to let me know they were finished.
I paid less than the Mercedes Dealership was charging, and the Lucas Auto team even went the extra mile to install my new plates and remove the annoying residue on my windshield from an old inspection sticker (which thrilled my husband because that was on his to-do list).
The owner even called a week later to ensure that his guys did a good job. Wow, that’s service you don’t see much anymore! If you have ever wondered why the parking lot at Lucas Auto is always so full…now you know!
12/09/2011Provided by Citysearch -
I took my vehicle into Lucas Auto Care for a safety inspection. They took the service above and beyond my expectations bringing it there today. Not only did they replace the inspection the sticker on my car, the woman doing my inspection changed out the blue registration sticker on my car and aligned them beautifully and changed the license plates on the front and back of the vehicle for me. When she pulled it around front I watched her take off a plastic seat cover and floor matt from my car. Now, this girl wasn't covered in grease or anything of the sort but the fact that she took the time for the extra measures to insure customer service I can only imagine what their technician customer service is like!. Will be bringing it back fro maintenance and will update my service review!