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General Info
Cafeteria inside IKEA.Cafeteria inside IKEA.
Payment method
master card, visa, cash, check, apple pay, company card, diners club, all major credit cards, amex, discover, debit
Neighborhoods
Spring Branch East, Northwest Houston
Categories
Other Information

Parking: Lot, Private

Bike Parking: Yes

Wheelchair Accessible: Yes

Price Range : Average

Reviews

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Cindy F.

07/21/2015

Overall

return center is horrible...on hold for over 30 minutes and did not help me

KC
Keith C.

01/16/2015

Overall
Horrible return experience

The staff at the return center are horribly lazy and atrocious. She told me how I should be speaking to my mother, on top of being zero help on a defective product that was still within the 30 day return

asherje

09/26/2012

Overall
Rude

Horrible place to shop, dirty, stinks and the employees are horribly rude. If I wasn't getting my son a book shelve to a matching set I already purchased 5yrs ago I would shop anywhere else

Marilyn Schaefer

03/02/2012

Provided by Citysearch
Overall
This is an adventure- You have to look for the good stuff

I have to admit the first time I went to an IKEA store I was with my 4 grandchildren. They knew the way to the childrens section and I was pulled, tugged and rushed through the maze, hundreds of people and my head was spinning by the time I left.

The next time I went with my loving hubby who loves to shop. Ladies if you're hubby does not love to shop leave this store to another time when you can really look around.

There are creative items in that store that cost a little but make your home look very expensive. Take some time to view everything don't just stroll by. Maybe even before you go visit a model home or two and look at the decorations. Model homes are beautifully set up and inviting to the eye. Your home can look exactly like these and for little money.

There are many items in the store that are very cheap and made with the paper or glued together wood chips called particle board but there are many peices that are real wood and are less than the designer stores.

Don't forget to look in all the bends there are items you can't live with out. My husband had been looking for a good felit knife and they were all so expensive he had just waited until he could find one that was on sale. Low and behold there was one at IKEA and he loves it.

Don't write this store off until you have been at least 4 times as it is overwhelming in the beginning.

Good luck and good shopping.

Marilyn Schaefer, Designer
Owner of Perfect Designs

Romulan Ale

05/11/2011

Provided by Citysearch
Overall
This Rat Maze is a Nightmare!

Ikea is probably the worst furniture store I have ever been too and I have never had a positive experience with this place.

Firstly, Ikea is known for having some of the cheapest furniture on the market. In terms of quality, the furniture is as low as the prices are. When testing out and examining some of the furniture I found that the majority of what's available is generally very unsturdy and of poor construction. In some cases the quality was so poor that it felt like I was knocking on some cheap cardboard instead of wood. A lot of the furniture here is made to look nicer than it actually is and the online catalogs can be very misleading. It also isn't unusual to see broken furniture lying around in the store.

In terms of comfort, the furniture here is some of the worst. Just about every bed, chair, and couch here is very low to the ground. The beds and mattresses feel like crates and pebbles, and some even feel like your about to fall through. When testing out the beds, the mattresses were so thin that I could feel the support frames underneath and the beds themselves were not very sturdy either. When it came to seating I found similar issues with the cushioning and the issues related to furniture height only added to this discomfort. Worst of all was one of the office chairs, it was more like a short stool that bounced around like a carnival ride when you sit in it.. just terrible.

The worst part about coming here though is the layout, it's literally a human-sized rat maze. In order to get out the place you have to go through every part of the store.. also once you reach the end of the line, there is no way to exit without going through the registers. They also block off the registers that aren't being used and the people at the front expect you to buy something before leaving the store. It's also really easy to get lost in here, so try to avoid being separated from friends or family if you come here.

Other issues I have encountered here include; crowding, unhelpful employees, and even the sight of people trying to use the display toilets. Coming here reminds me of how much better everyplace else is.

Houstonian Gal

02/16/2011

Provided by Citysearch
Overall
Horrible service, out of stock!

I just wanted to say how unsatisfied I am with Ikea. First of all the customer service is horrible! There are hardly any staff members available on the top floor to help you and if you are lucky to find any, they are so indulged in their personal conversation that they don’t even acknowledge you until they are done. They give you a vague answer and don’t even try to help you! After 2 whole hours at this store I go downstairs to get the parts only to find out they out of stock! This has happened on 2 numerous occasions within the last 3 months (parts being out of stock). You would think they would be smart enough to stock especially when one part can make 15 plus different items! It is simply ridiculous and a complete waste of my day! Between the horrible service and lack of stock, I doubt I will be returning to Ikea, it is just not worth the hassle, waste of time and disappointment!

missoscargonzalez

06/17/2010

Provided by Citysearch
Overall
IKEA what do you expect

Honestly, what do yo expect from sales people who are getting paid $9.00 an hour to listen to customers complain about how confusing the store is 100 times a day. Sales people have to not only ""sell"" but they have to clean up after hundreds of people, create price tags, design, change sofa covers, fix furniture, make beds.... the list goes on and on.

aiden68

03/26/2010

Overall
Cool Design, Cheap Quality

Even though the floor displays look cool, the quality of the products always deteriorates after a few short years. I know these are popular with college students, but that's pretty much how long the furniture here lasts.



The saving grace: the art work and the plants. At least they have more longevity than the furniture. The Swedish meatballs aren't bad, either.

RM
Richard M.

11/28/2009

Overall
Thanksgiving Weekend 2009

Ikea has some great deals Thanksgiving weekend if you plan on spending $250.00 or more. 1st deal is you get a free $50.00 gift card to spend at a later date, 2nd you get a free, live, 5-9 ft. Christmas Tree that you can pick up Dec. 2-4 2009 and when you collect your free Christmas Tree you get a coupon for $20.00 off your future purchase of $100 or more.



Ikea is running .99 cent meatball lunch or dinner in their cafe through Monday.



If you are looking to buy a Christmas Tree Ikea will be seling all their 5-9 FT. Trees for $20.00 you pick it out!

annahernandez

07/18/2008

Overall
WHY IKEA? Because you get bigger bang for your buck!

I spend a lot of time worrying about my finances and the state of the economy. One of my biggest fears is that the US housing market is in the tank! So, falling home prices require that home improvements must be economical. My IKEA kitchen reduced the cost of my renovation by half, with some labor hired out.

angeleyes01

06/06/2006

Provided by Citysearch
Overall
Lots to choose from for every room in your house

I have always loved this store!!! it has so many different items to choose from and its very inexpensive compared to other stores in town.

jen4780

05/13/2006

Provided by Citysearch
Overall
What a NIGHTMARE!

Do not go here if you are looking for great customer service and appreciation! Went there 3 times in one week to buy bedroom furniture, and all 3 times had a problem with customer service. Everyone seemed to not want to help, and were very rude when they finally did help. It was alot of hassle to have to load things in the warehouse yourself with basically no one wanting to lend a hand. Do yourself a favor and go somewhere where your business will be appreciated with respect!

katyfootball

11/12/2005

Provided by Citysearch
Overall
terrible cheap quality furniture

i bought my daughter furniture from ikea and i will never go back there again. After a month of having the furniture it started to fall apart and break. the quality of the furniture is terrible.

auntbelinda

10/17/2002

Provided by Citysearch
Overall
you want it, they have it!

IKEA is great wether you are oung or older~ it has a unique style that you can't help but to love! And the prices are great for people who are starting out withtheir first apt or home. We love going there just to look at the new items they get! Its like a local hang out for us!!

venusian

09/21/2002

Provided by Citysearch
Overall
Please, people!

This store is full of ""cardboard"" furniture! If anyone has bee here, yes, the furniture is inexpensive, but so is it's quality. I would furnish my son's college apartment with this stuff, but certainly not my house. Get some taste!

nashluna

07/18/2002

Provided by Citysearch
Overall
IKEA

IKEA is a great store for inexpensive, great-looking furnishings. I recommend IKEA to all those looking for affordable, stylish home furnishings.

phaserqueen

07/06/2002

Provided by Citysearch
Overall
don't go on the weekend!!

nice stuff, okay prices. shop on the weekend and expect to feel homicidal. if you must go on the weekend, go after 5pm.

Details

Phone: (713) 688-7867

Address: 7810 Katy Fwy, Houston, TX 77024

Website: http://www.ikea.com/ms/en_US/IKEA_Food/restaurant.html#

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