Houston Motorcycle ExchangeAdd to Favorites
1326 N Durham DrHouston, TX 77008Map & Directions
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Im was a first time motorcycle buyer who
decided to take a look at this the i past by weekly and saw i fell in love at first site. The shop own by the name of Tommy cut me a great deal right then and there and also let me just pay a portion util bike was payed in full..had a couple issues with bike after purchase but his shop team fixed them right away.... great place!!!!
05/24/2012Provided by Citysearch -
I had a 1989 Yamaha Seca II that needed a lot work, but thought I could get it rehabilitated. Talked with Tommy and he came by and picked up my bike. After a quick inspection, he suggested it would not be worth it to put more money into the bike. Long story short, Tommy and Joe showed me another Yamaha-a 1993 (really mint condition!), and a week later I was riding it to commute to and from work (about 50 miles round trip).
It's now May 24th, and I just got back from a business trip in Lafayette, Louisiana. On Monday, I packed up the bike with my backpack, and a long sleeve shirt and some face sun block and I trekked over to LA; finished my business on Wednesday and decided to stay the night. Woke up @ 04:30 on Thursday, had some coffee and rode out @ 05:30. I was back in Houston around 10:00 (took about 45 minutes for restroom breaks and stretching). There was no problem at all on the road...
So, the moral of my story is this: there are bigger and better financed cycle shops in town, but behind every shop there needs to be real people who cares about what they do and do it right. Tommy and Joe at Motorcycle Exchange represent the long-lost notion of real customer service that we sorely need nowadays...
Thanks a lot guys for keeping Real. You have my business always and those of my friends as well...! If anyone reading my comments and still have doubts, write me a few lines and I will show you my perfectly-kept 1993 Yamaha (with pictures to boot) and my recent road trip to Louisiana.
A loyal Motorcycle Exchange Fan...
05/01/2012Provided by Citysearch -
Tommy and his crew saved my scooter from a less reputable shop and for that I am thankful. I called Tommy on Thursday, we picked up my scooter at the other shop on Friday, and it was returned to me on Saturday. Carburetor cleaning and checkup. Now it runs perfect and I feel confident riding it. The guys went out of their way for me and gave me some good advice to keep it going. Reasonable price and great attention to detail. If you have a scooter or cycle you will not be disappointed. Thanks Again Tommy.
04/07/2012Provided by Citysearch -
After talking about buying a bike for years, I decided it was time to just do it. I went to HME and started asking questions and looking around. Joe and Tommy were so helpful and didn't make me feel like I was being talked down to because I'm a woman. I've been back to the shop with questions or for modifications and maintenance and they have been quick with answers and repairs.
I highly recommend this shop to anyone looking for a great used bike and/or bike shop.
08/30/2011Provided by Citysearch -
Found their website on a google search. Checked out the inventory and low and behold they hed the bike I had been looking at getting. Drove up there last Saturday, checked it out and picked up my new bike on Tuesday!!! Totally hassle free, easy to deal with, just great people.
Thanks Joe and Tommy!!!! I'll be back!!
08/13/2011Provided by Citysearch -
This is really a Great Motorcycle Shop. They're always quick to serve the customers. The guys are knowledgeable, reasonable, and straight forward. If you have an unlimited budget and want the best of the best, they can get it. If you aren't the richest guy, or don't have the biggest budget, they can help you do it right at an affordable price.
I've had wheels laced there, engine work done, bought parts, and even had bikes sold on consigment. Always a fair a quality deal. A most reasonable business, Definitely, highly recommended.
05/05/2011Provided by Citysearch -
I have been dealing with m/c shops in houston for over 30 years this is the worst . I took in two rims to have tires removed and mounted . they put deep gouges all the way around the circumference of both. Denied that they did then said its no big deal we can touch it up. wanted to photo copy my id be for giving a refund. got 40$ back and 2 tourched rims. only reason they gat one star is you cant choose zero
04/08/2011Provided by Citysearch -
I wish I would have read reviews first. They lied about having to dry store the machines and I had to put a deposit down for them to make it ready to test drive. Should have left then.
Bike runs great but not knowing anything about motorcycles I trusted them too much. Took the bike to the dealer to see about some cosmetic parts and the told me all the things that are wrong with it. When they were looking at it one of the side bottom of the fairing fell off. Again nothing that a couple screws can't fix but then they informed me that I needed tires ($600.00) and shocks (about $450).
I owned the bike for about 2 hours and when I called HME to discuss some of the issues they basically said ""Thanx for your business.""
Stay away from this place.
Very shady business practices.
02/03/2009Provided by Citysearch -
First, I'm a gal and unlike some other shops I've been in, these guys took the time to fit the right bike to me (and I'm no supermodel - so it wasn't attention due to great looks). They didn't just try to sell me the most expensive bike they could like some other shops have tried to do.
Second, anytime I've had a tire changed or other service done it was really quick and the bill was reasonable. The owner of the shop actually works on stuff too, and helped get my bike out in a pinch once so I could get to a race. I've never had a big store do that for me.
I think they're great, and anyone looking for a good selection of used bikes and guys who can answer any questions should check them out. I have a street and dirt bike from them. Both were bought used and both are great 2 and 4 years later.
02/02/2009Provided by Citysearch -
i have been a very comitted customer to hmx for a couple years now and the guys there seem to been very nice and concerned about all of the customers. after looking for a good reasonable shop to give my business to, many years ago i came across the houston motorcycle exchange and found their shop to be the best in town. its very clean, everyone makes you feel welcome and the mechanics there really know what they are doing. its a small close knit shop and a couple times i have seen the owner even get in there a turn wrenchs when its busy to turn out bikes quicker to please their customers. the prices are very reasonable and they have a cool layaway plan to help those who dont have all their cash at once. i have bought two bikes from hmx and have been very happy with both of them, not one problem. for those who think they have bought a lemon, i think they should take a serious look at themselves and wonder if they should even own a bike because you cant just ride a bike into the ground , not take PROPER care of it and expect it to run forever. maybe if they listen to the sells guys and service their bike out and take care of it would last for a while. no problems with them and have turned many of my friends on to them and they have nothing but good to say about them also.
11/07/2008Provided by Citysearch -
I purchased a Sports Bike from there 6 months ago. The bike drove fine for almost 2 weeks then broke down. I took it back to get checked and fixed (I wasn't asking for anything free) and I was treated like I was bothering them for help. They kept my bike for 3 weeks and when I finally got it back and paid a couple more hundred dollars it broke down again. I took it to another shop and they told me it looked like they took a old worn bike and repainted it and sold it. $700 later its barley running. PLEASE DON'T WASTE YOUR MONEY HERE!!!!!