Houston Air Duct Cleaning
11833 Homestead Rd, Houston, TX 77050
Trained Professional Technicians
This company is also doing business as "Houston Air Duct Cleaning".
Gavriel Ben Avi is the name of their service tech.
Same office manager (Stacey) answers both companies phone numbers.
Their phones are listed under Inna Rozenstein who is in a relationship with Ben!
I called them for their $89 special and after they were finished cleaning the ducts there was still rat droppings, dirt and debris in my ducts!
I have tried to get then to re-clean my ducts properly or give me a refund.
They have refused to do either!
They told me they do not offer any guarantee and if I am not happy with the job they did then too bad!
NEVER use "Houston Air Duct Cleaning" OR "Speed Steam Cleaning"! They are owned and operated by the same people.
Having 2 different names should tell everyone they are a scam!!
I just wish I had read up more about these companies before I lost my money with them!
Looking at the other reviews here, I can't believe they even ripped off our veterans!
These 2 companies "Speed Steam Cleaning" and "Houston Air Duct Cleaning" are both a scam! STAY AWAY, ...far away!
Very easy experience. I made an inquiry online and was called and emailed back within hours and an appointment was made. I appreciated the email appointment reminder and the tech showed up on time and finished in a timely manner.
thank you houston air duct cleaning
This is the first time I’ve ever been so distressed that I’ve felt the need to write a review in hopes that no one else goes through the same catastrophe that I went through after calling Houston Air Duct Cleaning which is connected to Aura Air Duct Cleaning and Speed Clean LLC.
We called Houston Air Duct Company on Tues and they informed us it would be 79.98 to do the cleaning and they would be able to come the next day. The two technicians who worked for Aura Air Duct Cleaning showed up an hour after the window and within 5 min said we had a bad black and green mold problem on our evaporator coil, A/C box, and vents. They snapped and sent us the pictures. Now what the technician did not know is that the previous day we had a BBB A/C Company service our unit which includes pictures of the box and evap cooler with no mold. They continued to push the of treatment stating that we had 3 options, a $299 cleaning, a $899 cleaning and a $1,399 cleaning which they HIGHLY recommended. I told them that I wanted to do research and that we don’t want them doing anything in which they responded that they had already started the vent cleaning and were almost done which was completely different than what was discussed that no work would be done until we knew what the issues were. They were done within 30 minutes and charged us $300 which I begrudgingly paid to get them to leave. Payments are made to Speed Clean LLC. When I called to voice my displeasure to Stacey (manager) who stated that we signed a contract and compared their service to buying shoes. I brought up the fact that we had our A/C inspected the prior day and had pictures of the coil with no mold and asked how they could explain their pictures showing all this mold vs ours. The manager went back to the shoe analogy and said that A/C company won’t open up the box or inspect the Evaporator Coil which is just preposterous. They will not refund any portion of the money we wasted on this service.
I was quite enjoyed the service of this company. I moved in into new apartment an need the ducts to be cleaned out of dust. I made a call at afternoon and they sent the worker for the next day noon. He was in time, made a good job. Price is ok. It was fast, efficient, good result. I don't see the reason not to call them next time I need such job to be done,
We had our ducts cleaned this past Saturday. jose and ben at the office were very informative and answered all our questions. The cleaners were very professional and explained the process very well to us. We would highly recommend them to anyone. The airflow seams better also.
Had my air ducts cleaned yesterday morning, it took about 4-5 hours by the time the tech finished the job. He was very professional did a very neat job, you can tell he knows what he is doing. Really good customer service before and after the scheduled appointment. I am very glad that I run into this company. Thank you
I am very satisfied with the service I received the other day. Th tech was great, polite and it seems like he knew what he is doing. I came across Houston Air Duct Cleaning online and I a, glad I did. They cleaned my air ducts and did a very good job. I really recommend them and will use them in the future. Thank you
SCAM SCAM SCAM
They use low cost coupons to get in your door then rip you off. Do your homework. This company does business under "Houston Air Duct Cleaning" as well - probably to escape the bad reviews. They claim $89.95 for air duct cleaning, then when they came in my house they used a scare tactic of mold to get me to pay more for a special cleaning. They said $975 and four hours of work....they were done in 45 min and charged $2110!!! They have been non-responsive when I have tried to contact them and I am currently pursuing small claims actions against them. (Note: I had a certified mold inspector come in after this company, and he looked at the sample I took and at my air ducts and said there is no way there was mold present, just mildew which could have been wiped off with a rag). Hey Speed Steam - my invoice number is 0297 - feel free to contact me back and settle with it, otherwise you will be receiving my certified letter soon and I will see you in court..
"ripp off" "ripp off" "ripp off" this company is just a ripp off stay away from this crooks. they advertise $89.99 unlimited vents and when the worker's come they have speed steam cleaning printed on their trucks when you inquire you called houston air duct cleaning and not speed steam cleaning the worker's say they are owned by the same person. as soon they get their foot in the door they start playing mind games to mis-guide their customer's that you have mold and they will clean your ducts with sanitizer's and chemicals to remove mold and they do nothing. they robbed me with $700.00 cash and when i complained to the manager stacy and owner gabriel they said they will refund my money since the worker ben who came to my house was not professional and was not only robbing their customer's but also the company. regardless this people train their worker's to go and rob people and now they do not even answer my phone calls. i will report this business with Texas State Attorney General Office and BBB for sure. stay away from this ripp off company.
The owner of Houston Air Duct Cleaning keeps demanding that I remove my reviews!
Sorry, but it doesn't work that way Houston Air Duct Cleaning and Inna Rozenstein!
My reviews of your services and other opinions that I have posted online will NEVER be removed!
Think about this the next time you register a domain names to do business under!
Houston Air Duct Cleaning dot com is owned by Speed Steam Cleaning LLC and Speed Steam Cleaning LLC is registered to Inna Rozenstein and her husband Gavriel Ben Avi is the contact on the 44 domains they own!
Inna has denied several times that her and Ben are married, but their marriage license proves different! Pictures confirm their marriage too.
So far they own 44 domain names that I could find, there may be more by now!
I did eventually get a refund from them, but only because of the reviews I posted online and calling them several times each day and threatening a law suit! I had to wait over a week after she said she sent it, but I did eventually get it.
Inna and her husband Ben are demanding that I take down my reviews, since she gave a refund! She thinks that the refund should stop me from warning everyone else about this scam that I fell for, but it won't.
Now, every time they contact me I will write in 5 more reviews of their company on the net!
This company and it's owners need to stop harassing me by calling so much!
NEVER DO BUSINESS WITH SPEED STEAM CLEANING LLC, INNA ROZENSTEIN OR ANY OF THE 44 DOMAIN NAMES INNA AND HER HUSBAND BEN ARE OPERATING UNDER!